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#1 Talkable

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Talkable is a referral and loyalty marketing software that offers tools for tracking referrals, managing referral campaigns, and a private social network of Ambassadors. You can find partners to collaborate with, cross-promote, create referral traffic, and reward customers for making referrals. The company offers tools such as 1-to-1 messaging, tracking, automation, and analytics to let business owners interact with their customers, reward them and increase retention.

The aim is to help brands and business owners to build stronger relationships with their customers, which will lead to better business. Identify, target, and reward your most valuable customers through in-depth data analysis. Unlock growth with A/B testing and ongoing campaign optimization. All in all, Talkable is a great tool that you can consider among its alternatives.

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#2 Spruce

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Spruce is an all-in-one healthcare communication platform that combines secure messaging between patients, families, and providers with an interactive web and mobile experience. Healthcare organizations can capture the fullness of the patient experience and create a comprehensive communication stream that includes voice calls, video calls, text chats, file sharing, and video library access.

The platform also allows healthcare organizations to engage with community partners such as retail establishments to coordinate care and education efforts. At every step of the process, Spruce gives providers, patients, and families the information they need to succeed. Securely text message with both your doctor and your team (nurse, pharmacist, etc.). View a complete history of your messages, including when they were sent and when they were read.

#3 iVision Mobile

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iVision Mobile is an integrated white-label text and SMS/MMS communications platform used by business owners to manage their communication with customers, employees, and suppliers. From the very simple to the most complex and distributed systems, users can rely on this system to build mobile apps by leveraging SMS text messaging, Voice, and secure remote push notifications. You get web-based services like Operator selection, Account creation, Managing, and sending messages via a web portal.

This helps companies to manage their mobile communications through standard web browsers on any PC or Laptop. iVision Mobile has established itself as the first choice for companies who want to send and receive business text messages from anywhere in the world. Being a SaaS model, it offers a number of benefits like No investment in hardware or maintenance cost, No monthly rental, Easy to use and manage, Never obsolete or become inefficient, Simple upgrades and implementation, Individual branding capability, and many more.

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#4 Vibes

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Vibes is a Software as a Service platform for email and SMS marketing that enables brands to send mobile and interactive messages to their customers at scale across all major telecom networks while keeping control of their customers’ data. It makes 2-way communication super easy by removing the complexity of sending SMS by setting up a self-service solution that lets users send SMS on their own with no knowledge of programming or code. With Vibes, businesses can send personalized messages to any mobile number.

The platform comes with a range of features that assist in delivering messages to the right person at the right time. You can turn your app’s data into creative campaigns within Vibes by using Blueprints. Use Reactions to turn business data into automatic message responses based on user behavior. Integrate Vibes directly with your business’s app, allowing for easy sharing and interaction with existing users. Design and send branded stickers with your messages to your users.

#5 SaaSquatch

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SaaSquatch is a loyalty, referral, and rewards platform that gives business owners the tools to turn customers into advocates and increase engagement and recurring revenue. The application allows customers to track points, earn rewards, refer friends, and redeem rewards in-store or online. Businesses can also send personalized offers. It helps eCommerce brands acquire & retain customers. It offers a suite of rewards, including digital and physical gifts, discounts, and exclusive access to special events.

SaaSquatch enables online stores to offer free shipping. Your customers are also able to generate their own discount codes for their friends and earn referral bonuses when friends purchase using those codes. It is highly customizable and extensible to the needs of any business. The users can be tied to an existing customer database or through social media logins; data is secured and can be accessed only by the customer; rewards are delivered in real-time across all devices.

#6 Kangaroo

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Kangaroo is a Customer loyalty and marketing platform that helps you increase your customer lifetime value, retention, and engagement by sending out targeted email and promo codes to their fans, followers, and customers in a quick, efficient, and cost-effective way. It helps merchants reward and retains their customers through customer points, contests, and discounts. A highly flexible service that can be tailored to any site, it includes customer features, email marketing, and customer analytics.

Kangaroo’s highly customizable interface allows the creation of a fully branded, seamless experience which provides seamless integration between all browsers, whatever their platform. The platform’s built-in intelligence and automation capabilities make streamlining the delivery of coupons or discount codes a breeze. Moreover, you can analyze past data such as purchase history and location, allowing businesses to send relevant offers directly to the right shoppers in their area. All in all, Kangaroo is a great tool that you can consider among its alternatives.

#7 Annex Cloud

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Annex Cloud is a Loyalty Experience and Retention platform that enables its clients to achieve their growth and retention business objectives by increasing customer engagement and driving loyalty and retention in order to increase sales, subscriptions, and repeat purchases. It provides you with the tools that are critical for business growth, including features from acquisition through payment and ongoing retention. Businesses can customize their loyalty program to drive growth and increase average basket size while providing a personalized experience that rewards loyal customers.

You can easily create a fully interactive loyalty program that includes innovative features such as review surveys to measure opinion and loyalty toward brands, promotions, and rewards; it provides highly adaptable points systems that are national with the ability to customize their loyalty program branding and utilizes creative promotional strategies for their loyalty program through the use of email campaigns and personalized offers.

#8 Insider

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Insider is a digital experience delivery platform for marketers that blends brands’ content and commerce with social, mobile, and video in a seamless user experience. It creates native advertising, programmatic marketing, and content experiences across the largest publishers in the world. You will be able to create any type of digital experience you want without restrictions. With Insider, marketers can seamlessly execute media plans that optimize multiple touchpoints across all consumer touchpoints.

Its personalization and AI-powered optimization capabilities make it one of the top choices for global brands. The platform’s uncommon features like deep learning recommendation algorithms increase AOV, conversion rates, and lifetime value to help generate quick wins across industries. Moreover, you can connect, predict, individualize, and grow at scale using the data and tools you already use and trust. This fully integrated solution automates customer engagement, rewards, and recognition to drive revenue growth and provide an intimate shopping experience.

#9 Klaviyo

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Klaviyo is the marketing platform that helps your business to retain customers by sending them emails, text messages on time. This platform provides you the features to create an interactive email that sends your leads automatically. You can also retarget your clients or leads with the help of value-driven text messages. It provides you the real-time data which helps you to analyze your customer’s behavior and understand the market trends. You can easily integrate the authentic data and attract more customers.

Klaviyo helps you to create the segments which you can target with your email and SMS strategies. You can create the segments on the basis of behaviors, events, and various results. Moreover, it helps you to automate your e-commerce marketing and allows you to develop attractive, engaging, and value-driven content that attracts customers. The dashboard of the platform is quite comprehensive and provides you with all the parameters in real-time.

#10 Braze

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Braze is a simple yet powerful lifecycle management solution that creates a strong bond between people and brands. The solution empowers brands to humanize their connections with their customers through advanced technology to get better experiences as well as increase retention, lifetime value, and ROI.

It is a comprehensive solution that helps you to engage with your customer, share promotions and discount offers. With the help of this solution, you can easily send messages to your customers as well as run a campaign. The best thing about this solution is that it integrates with leading marketing platforms that help you send bulk messages with just a single click.

#11 Xoxoday

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Xoxoday is a platform that helps users to accelerate business success, and users can keep their employees engaged and increase their sales through it. The Empuls product of the platform allows users to connect, align, motivate, and empower their employees through its engagement capability. They can develop their employee experience to drive their business results.

The platform provides a Compass solution that helps users drive the performance of their sales teams, channels, and call center teams. Moreover, it helps in digitalizing the rewards, benefits, and incentives for their teams. It enables users to power their global catalog with gift cards, experiences, perks, and travel categories.

#12 Birdeye

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Birdeye is a comprehensive brand, and product reputation management software helps you to make a strong bonding between your business and clients. By using this, you can collect reviews regarding your brand or product from multiple social media channels. By collecting the record of the reviews, you can make your organization better than before. It facilitates you with the easiest Interface and offers a modern dashboard that helps you manage all review related tasks.

An option of notifications is also available in this software, whenever any client gives a review of your product or brand, you will get a notification about it. By collecting the positive reviews of the clients, you can upload the rating of your company. You don’t need to take professional training to use this software. Birdeye comes in multiple packages, and you can purchase any one of them according to the size of your organization.

#13 Postscript

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Postscript is an all in one SMS or MMS marketing software for Shopify stores that allows the online store to boost sales. The software sends the right content to the people to reach towards your product with great intent, and more engagement will mean more revenue to your store. You have an automated approach to send campaigns and create automation, which will guarantee you high ROI.

Postscript comes with advanced tools to instantly grow a TCPA compliant subscriber and help you collect subscribers at landing pages, checkouts, mobile pop-ups, and QR-codes. The software facilitates many brands worldwide with its marketing services with SMS to get their message to connect with more customers.

#14 Fivestars

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Fivestars enables businesses to streamline their marketing and payment services and provides rewards and promotions to users. It offers a customer acquisition solution that allows businesses to reach new customers and keep them engaged. All the awards are added to the marketing platforms, which help in attracting customers in-store and online.

Customers can share the deals which they receive through text, and users can accept the deals by tapping on it. Businesses can turn cash and credit card payments into automated growth and helps in loyalty programs and helps in building a database for marketing. It comes with a credit card reader that allows businesses to build databases.

#15 EZ Texting

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EZ Texting is an excellent text messaging solution that provides easy to use, self-service mass texting services to thousands of companies across the US and Canada. The platform specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

Its texting solutions include keywords, image messaging, and text to chat as well; it also supports customer service and collections and logistics communication. It is one of the best alternatives to MSG91 and offers all the similar services with some bundles of features that make it better than others.

#16 Podium

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Podium is a trusted software program designed for the local business that is providing interaction management tools. The software permits your business with an advantage to get better customer interaction with messages, reviews, feedback, Webchat, and much more. The software sanctions you an option to turn online prospects into offline buyers and providing a convenient way to get in touch continuously. The platform drives offline revenue with online tools for enterprise and franchise business everywhere, whether it is interacting with customer and leads, collecting reviews, and collaborating in context with your team.

Podium pro-effectively answers your questions and schedule appointments, and it is the best way to get constant business productivity and turns your customer into leading promoters. The software is surfacing a highly collaborative platform that helps to do things more effectively and is dispensing messaging tools for small businesses to enhance customer engagement and to get more reviews. Podium is dispensing a multi-product platform that innovates local businesses to get things done faster.

#17 SimpleTexting

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SimpleTexting is a text marketing service designed for all sizes and types of businesses. It comes with a complete toolkit for launching effective SMS marketing campaigns. With this, you can easily create multiple users and use unlimited keywords.

It can be integrated with MailChimp so that your SMS email marketing campaigns can join efforts and produce better results. For the trigger to image attachments, it comes with various features to shape your text message marketing. The solution lives up to its name and simplifies the SMS marketing procedure.

#18 TapMango

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TapMango is the leading reliable customer loyalty and online ordering platform that provides multiple services to its customers to have a continuous brand trust. With unique ways, TapMango is making your customer more engaged in your business, and this way, your business will get the desired productivity and revenue. The platform is the most comprehensive, flexible, customizable, feature-rich making online marketing more valuable, and you have a competitive lead for sure.

Get rid of the e-commerce involvement with the ability to order directly from your phone, having benefits like e-wallet, credit card payment, and you can earn a reward on every purchase you made. Moreover, TapMango is a platform which is used by thousands of business, and there are multiple marketing campaigns to enhance your sales, and there are promotions as well to scale your engagement and build more Loyalty. Furthermore, TapMango is a complete solution to Loyalty, online ordering, and customer communication, and more than much than that, so take a demo today.