Birdeye
Birdeye is a comprehensive brand, and product reputation management software helps you to make a strong bonding between your business and clients. By using this, you can collect reviews regarding your brand or product from multiple social media channels. By collecting the record of the reviews, you can make your organization better than before. It facilitates you with the easiest Interface and offers a modern dashboard that helps you manage all review related tasks.
An option of notifications is also available in this software, whenever any client gives a review of your product or brand, you will get a notification about it. By collecting the positive reviews of the clients, you can upload the rating of your company. You don’t need to take professional training to use this software. Birdeye comes in multiple packages, and you can purchase any one of them according to the size of your organization.
Like other Reputation Management Software, Birdeye also offers an integration system with most of the leading CRM and CMS platforms that make it easy to automate your review collection strategies. It also helps you engage your customers without altering workflow. The software also offers key features such as online presence, complete review management, and competitor analysis, etc.
#1 Thryv
Thryv is a complete suite for local businesses to help them in running and growing. It enables business owners to manage appointments with clients and helps them in communicating with them to strike a deal. The CRM software of the platform allows the users to upgrade their contact lists and provides them a detailed list of their leads and customers.
The sales and payments feature enables the businesses to manage their invoice, issue them to the customers, and get paid on time. It provides a communication platform that allows companies to communicate with their customers via text and email from a single place.
Thryv helps the businesses in managing their appointments by syncing their calendar and enables them to manage their team projects effectively. It allows companies to maintain their reputation by replying to the reviews instantly. Lastly, it offers businesses an online presence both on websites and social media.