Blackbaud CRM is a rich-featured customer relationship platform that allows various solutions, including integrated analytics, multichannel marketing, and data mining services, helping world-class organizations in making large nonprofits stronger and productive relations with their worthy customers. The basic advantage of this channel is that it provides a unique environment according to your constituents or address distinct situations by customizing your customer relationship management solution software. Through creating multidimensional relationship across the fields, offices, and programs it coordinates and streamline the different fundraising teams, defines solicitation and stewardship responsibilities.
Blackbaud CRM aids the fundraisers to easily access to update important constituent information directly on their smartphone at any time or anywhere. Another interesting function of this station is that you can also understand and control your multifaceted communication efforts across your various campaigns, allowing you to accelerate your income in the appropriate order.
Blackbaud CRM Alternatives
Zoho CRM is a leading web-based CRM solution designed to attract, retain, and satisfy customers to grow their business. Its core functionality is lead and contact management, but it also sells pipeline management and purchase control. The user can already assume what these features can do when bundled together, uniquely when placed on the revamped and easy to use interface, which is so typically about Zoho.
The best thing about this application is that its home screen includes ten different components, and the main module navigates panel still placed on the top for easier searching. Zoho CRM also offers a customization feature that allows the user to create a dashboard that makes it more stunning.
The solution offers a wide range of core benefits, most of which related to closing more sales and attracting more customers. With this platform’s help, the user can easily manage customer accounts, such as monitoring all accounts from a shared database, view location, and purchase history for cross-selling or upsell opportunities. Zoho CRM also includes a list of prominent feature that makes it better than others.
Accelo is an all in one sales management, retainer, and service management platform that is professionally automating service operations. The platform gives you the complete visibility of the client database that will increase more sales and build trust, and you have more revenue at the end of the day. Accelo is featuring support for your online store to get the right product lead, and ultimately you have better productivity and profit across your service business. With this advanced technology, all the manual data entry is no more, and you have an automated way to import all of your emails and appointments with clients.
Accelo is easy to use and features an automated and intelligent strategy to run your entire business in the cloud. You will experience the most extensive streamlined, robust integrated service automated operation software that will let you connect with all your business’s mobile parts based on one cloud platform. Furthermore, the platform gave your business the right scalability and repeated delivering quality service and is taking most of the administrative burden out of delivering ongoing services to clients.
Siebel CRM is a digital transformation providing software that lets your organization proceed with its digitalized journey in an effective way. Now you can innovate robustly and proactively with Siebel CRM on a cloud platform that allows you to reimagine your business.
Siebel CRM has the feature of Oracle’s investment with continuous and fast delivery that assists you in taking advantage of the Siebel updates, and It gives the best user experience. Siebel CRM has many featured resources such as Portal, video, community, and webcasts.
Oracle has many applications to offer, such as enterprise resource planning, human capital management, marketing, sales, and more. Besides, it also provides many industry functions to open a path to success, such as automotive, construction, consumer products, healthcare, hospitality, financial services, and many more things to add.
Perfex CRM is an online self-hosted customer relationships management platform that allows you to grow your business with robust integration services. The software packed with all the tools that aid with the effective running of your organization to enhance productivity. Perfex CRM eventually fits for all small and large businesses, freelancing, and many other uses.
This software is hosting services like manage customers, projects, original invoices, real-time estimations, and more to count. Perfex CRM is making its mark with a project management tool that aids you in tracking business expenses and allows you to bill and spend on tasks with valuable customers. The software is featuring a robust management platform that permits your staff members to assign them duties for the effective running of the projects.
Perfex CRM is facilitating many organizations with advanced features including one-click invoices, create an excellent looking proposal, record and receive payments, different managed contracts, send surveys to lead, goals tracking, creation of various custom fields, and more. The software reduced the management complexity for entrepreneurs and automated the management system with its robust technology.
Nutshell provides sales automation and CRM services that help the sales team to improve their determinations and focus more on their time on constructing customer relationships. It allows you to design and implement a sales process that not only reduces your time but also specifies the follow-ups and actions from initial conversations to final negotiations. Pipeline Management lets you view and track your leads. It is the most flexible CRM product that allows you to manage your pipeline. Nutshell CRM lets you choose how to work with your deals and share them with your team.
It offers Map View, ListView, Board, and Chart View of analytics from the dashboard. The easy-to-use and customizable insights provide you a glimpse into your business performance and point out weak areas. You can take snapshots to put data into your presentations. Nutshell CRM has a separate repository for customer knowledge. The company’s team members can see contacts, call notes, email chats, and other essential customer details.
Salesforce Essentials is a company that focuses on customer relationship management and eliminates the use of spreadsheets for data analysis. The comprehensive tools let you pull data from your email, spreadsheet, calendar, support channels and provides a 360-degree view of your customer and business data. The process is streamlined with a simple setup assistant that answers all your questions in few minutes.
With the Salesforce Essentials, easily follow up leads, identify key contacts, sales details, and much more. The software eliminates spending more time on spreadsheets. Enable more selling time with meetings, call logs, email tracking, data collection, and synchronization. All these features are readily available on mobile apps.
Salesforce Essentials collects and organizes customer information and your support channels onto one page, which helps you automate repetitive tasks, assign work based on simultaneous availability, and route each question to the respective agent. All in all, Salesforce Essentials skill up your organization to give you customized and engaging learning to employees, customers, and partners.
Ricochet360 is an advanced autodialer, Customer Relation Management, and Marketing Automation solution provider. It is aimed at both outbound and inbound agents that look for an advantage by letting them contact a new lead, engage prospects, and automate most of the portion of the daily workflow. Ricochet360 provides you advanced real-time reporting that allows you to have your finger on the pulse of your entire sales team or call centers. You can build pipelines for easy access to groups of leads.
Build dialer campaigns that both predictive and progressive dialing modes by local and toll-free numbers set up call routing. Ricochet360 lets you listen in on calls, build email templates and campaigns, automate text messages, create scripts to easily manage new hires through the sales process. It is one of the fastest dialers currently available in the commercial market.
Suite CRM provides Customer Relationship Management Software solutions for small enterprises to large organizations. The software is available on-premises and on-cloud as a SaaS platform. With the 360 degrees view, it provides a central repository that helps you engage with your customer to know them more. The repository includes all the customer data, contact details, and key insights to enhance your business relationships. The open-source software allows customization according to your company’s needs. The REST API allows you to integrate the software with your existing systems.
Its flexible data model lets you use key insights to understand customer needs, improve efficiency, and automate key actions. The dashboard reports give a glance at visibility to make better decisions for your company. The tools capture important leads, create personalized quotations and manage your operations that ultimately result in freeing up a chunk of time to sell.
Copper CRM is an online platform that helps businesses in managing their leads and growing customer relationships effectively. It has integration with the Gmail inbox through which users can create their Google Calendar events and follow up on tasks. The platform enables the users to keep all of their customer data in a single place to keep the whole team in the loop.
It helps the businesses and sales teams to never drop an opportunity as with its interactive dashboard, users can always see their target and will also know how to get there. Moreover, the platform helps the businesses in automating most of the task, which saves their time, such as it automates the adding of contact details.
Copper CRM allows users to save their contact under various categories to access them faster. Lastly, it provides notifications whenever their contacts need their attention and offers integrations with other platforms.
Siebel CRM is a comprehensive customer relationship management solution that enables businesses to maximize their growth and deliver services to customers across all channels. The solution comes in a cloud-based deployment that allows users to improve agility and reduce TCO of their business. It aids businesses in transforming their sales by improving sales visibility and effectiveness.
It helps in delivering personalized marketing campaigns through the customer information gathered from web interactions. This improves marketing results with targeted offers and turns more prospects into buyers. It helps in complete campaign planning and management to optimize the allocation of marketing resources across the enterprise.
Siebel CRM provides email marketing campaigns that help in building customer trust and create profitable relationships. It provides an open and integrated network for social media that helps the sales teams in pushing leads from social into Siebel. The task-based UI helps in distributing information to the right place and right time.
SugarCRM is a top-rated customer experience platform that empowers businesses to innovate customer services. The web-based software promotes support for customer relations management, and different functions include Marketing campaigns, customer support, collaboration, Mobile CRM, sales force automation, and reporting. SugarCRM is allowing your marketing service and sales teams to collaborate across the whole life cycle of the customer to drive more meaningful results.
The platform is dispensing in-depth market insights that allow you to capture the attention of your most productive prospect and provides you an option to sell smarter. SugarCRM is innovating with the most functional CRM in the market and surfaces market automation solutions to lift your business. The software is providing elegant services that include revenue analytics, email & calendaring integrations, relationship intelligence, and mobile marketplace. SugarCRM is a radical approach to proactive analytics that aims awareness of customer experience at the time.
Batchbook is a customer management solution designed to manage a productive and meaningful relationship with the customer. It is compatible with the small-sized and medium-sized businesses to scale up the management processes. The solution is available on desktop and mobile platforms such as iPhone/iPad and android.
Batchbook is best to manage the sales related information and organize the contacts seamlessly by importing the address book easily. It gives complete information of customers, including history and allows you to make decisions intelligently. It has robust integration with multiple apps and sites having a responsive interface.
Top features of Batchbook include multi-channel marketing, customer service integration, management and workflow rules, the campaign dashboard and many more. Additional features are Email Marketing, SMS marketing, Social Advertising, Social Media and others. It offers a free trial and secure pricing plans to unlock additional features.
It allows you to track all the prominent details of customers and also drag-and-drop importing facility from vCard files or spreadsheets. Batchbook offers to automate routine emails and recurring tasks with ease.
Elead is a solution that provides dealers with a platform to convert their leads into sales and build long-lasting relationships with their customers. The software works on the basic principle of creating, managing, and nurturing relationships with the customers.
The service allows the company to view and manage the customers’ data to build stronger bonds with the customers and to fulfill their demands. The Car Dealer CRM feature enables the company to centralize reporting and bring sales efficiency. The digital Retail Solutions feature of the Elead helps the company to ease dealings with the customers. Generating more leads, keeping a productive conversation with the customers while cultivating loyalty are the main aims of the service.
The Automatic Desking Software of the service modernizes the dealing process by making the pricing transparent and more efficient workflow. Managing the inventory through the service is another feature that allows the company to increase its sales.
Its Interne Lead Management platform enables the company to grab on the opportunities more effectively by converting prospects into customers. Communication with the customers and increasing the sales have been made easy by Elead.
GoGreenSFA is a web-based software designed for increasing sales and improving customer relationship management. This software keeps the users (sales teams) updated about the new stocks and the changing market trends.
Key features of the software include expense and sales management, E-detailing, SMS integration, reports, and automated order entry. For easy workflow management of the ground teams, the software is compatible with the GPS system. It enables the efficient flow of information between different stakeholders and medical representatives. Document management features stores all kinds of documents for auditing and other purposes.
GoGreenSFA is used by marketing and sales companies, and medical professionals help them in campaigning for sales and achieving the sales target. The software helps in the day to day administrative tasks through its appointment management and workflow automation features.
Its patient portal helps the medical professionals to make better sales with the patients. It has a free trial and free version, but a priced version has more features, and support is available online and during business hours.
Apptivo is an integrated suite which offers various applications to business to handle all kind of customers at a single place. The platform allows businesses to connect accounts of customers with their other applications to store their personal information, annual revenue, etc. The CRM app enables users to communicate directly with their customers within the application.
The software allows the users to embed different forms on their websites to generate leads through customer’s information automatically. It enables the users to share the contact information between the Apptivo and Google Account automatically. Apptivo also helps businesses to track individual sales performance.
Apptivo, with its interactive Gantt Charts, allows users to track and monitor the progress of any project. It also enables users to easily create, plan, and manage any number of projects with ease. Lastly, the software allows businesses to record and control their expenses and email marketing campaigns.
Volgistics is a platform that helps the organizations to manage all of their volunteers through the campaign or event process. This cloud-based software enables organizations in volunteer management, from recruiting to tracking, to coordinating with them. It provides a volunteer portal through which they can submit their applications, can check their schedules, and can fill up the openings.
Some key features of Volgistics are Sign-in Kiosk, Group Tracking, Document Storage, Volunteer Reporting, and Multi-Site Capabilities. The software enables the organizations to schedule the volunteers through automated and manual methods to keep the functions running.
It allows the companies to track the complete information about volunteers from names to their number of tours. Volgistics enables the users to store the volunteer information in a documented form which they can access anytime. Lastly, it allows the companies to communicate with the volunteers through messages and reminders and can generate reports on volunteers.
kvCORE is an online platform that helps the real estate businesses to run their entire enterprise through a single platform. The platform offers an empowered SOI and powerful prospecting and networking tools with automation features to enable the agents and businesses to be successful. It provides users with more advanced tools such as cross-MLS websites and IDX tools to grow the business.
The platform helps the companies to bridge the gap between the lead generation and closing the deals through its seamless transaction integrations such as Dotloop, etc. It provides a customizable website to users to keep driving leads into the pipeline.
kvCORE comes with a smart CRM feature which enables the teams or agents to rate and score leads and can categorize their customers for follow-ups. The marketing automation feature helps the real estate teams to drive intelligent lead follow-up, which increases the response from leads up to ten times.
PlanPlus Online is estimable productivity software that allows business leaders to plan, execute, and achieve goals in a pro-efficient way. The software enables you to organize correctly and to focus on the most important goals to get both professional and personal success. PlanPlus Online comes with the ultimate online digital planner that surfaces essential productivity features that includes contact management, calendar, and task management. The software also offers valuable planning features that help you to reveal your mission and lead a full productive life.
The software is surfacing a better customer relationship management system with comprehensive collaboration opportunities, marketing, sales, and project management. The multi-platform contact management allows you to integrate with only productivity software, and you can build your custom applications for your process and according to relationship management. PlanPlus Online is surfacing you with the several integration options, and restful API endpoints enable you to access data that, in turn, set the tone to virtually integrate with the third-party system.
Really Simple Systems is a cloud CRM system created to help small and mid-sized businesses. This advanced-level CRM solution comes with all the leading services and features that make it a one-stop solution. With the help of its sales, marketing, and service support feature, you can make your work smarter and allow you to manage and track sales leads and customers automatically.
The solution offers a dashboard to place all your data is in one place that helps you and your team collaboration, exchange ideas, and increased sales. Like others, it also has come with an integration system and allows you to integrate with dozens of third-party platforms to increase its efficiency.
Its integrated email marketing system with campaign management and database segmentation features also make one of the best online CRM solutions. Really Simple Systems comes to a premium solution and offers four different price plans such as Free, Starter, Professional, and Enterprise.
Microsoft Dynamics 365 is an online customer relationship management (CRM) solution that comes with some modern tools, features, and services. It is known as an advanced version of Dynamics CRM that broken down into applications, combining ERP and CRM solutions into a cloud-based platform.
The best thing about this solution is that it introduces a customization system with two applications such as PowerApps and Flow. It is made up of integrated platforms that enable businesses to enhance lead tracking, boost sales, field service automation, and enhance operations by using mobile devices and cloud-based applications.
Microsoft Dynamics also loaded with some advanced business solutions to drive sales, customer support, and all the other similar operations. It also integrates seamlessly with Outlook, Lync, SharePoint, Word, and other Microsoft applications that make it better than others.
Highrise is a simple yet powerful CRM solution specially designed to provide a set of features that you need. With the help of this, you can quickly store and share lead and contact details with your team members through a central database of contact profiles.
With the help of this, you can easily import leads directly from Gmail, Excel, Outlook, MailChimp, and all the other third-party apps. One of the best facts about this comprehensive solution is that it allows you to send emails directly to clients, save essential emails, attaching them to profiles, and more. You can also be able to connect your essential files and attachments, such as a contract profile.
Highrise CRM also allows you to create tasks, assign, track tasks, and receive reminders via email or SMS alert to carry out tasks. Team members can able to add notes for review by others. Highrise CRM is a web-based solution, and you can access its service anywhere around the world.
NetHunt CRM is a cloud-based Customer Relationship Management software designed for all sizes of businesses. The best thing about this software is that it is integrated with Gmail and allows businesses to manage interactions and records directly from their inbox. The solution generates leads via chat messages, email, and social media platforms.
Its bulk email campaigning feature allows businesses to send a marketing email to all their clients with just a single click. There is also has a feature that allows businesses to enhance connection with customers by managing key details in every detail that make it better than others.
Also, it allows businesses to automate updates in CRM data from results generated through campaigns and customize software functionalities via API integration to make it more powerful. NetHunt CRM core feature includes bug tracking, email reminders, email response control, customize a folder, customer support, and much more.