Callrail is a platform that enables call tracking and analytics for web forms and phone calls. It measures call conversions from digital and offline marketing campaigns using PPC keywords. The call recording feature improves customer service and coaching of staff and easily qualify the leads.
The platform allows users to view and capture the total journey of the visitor before and after the call. Moreover, Callrail helps the companies to understand which campaigns, words, and websites are the main focus of the conversation. It also enables users to understand which campaigns are performing best through real-time reporting.
Callrail enables the companies to identify those marketing channels such as radio, TV, etc. which are producing more calls. This helps in understanding the demands of customers which results in more closed deals and profitability.
Key features of the software are Call recording and tracking, Call follow up, Lead Capture, Email notifications, and Dynamic number insertion. It comes with a free trial and a paid version, while training is available through webinars and documentation. Furthermore, technical support is available during business hours and online.
More About Callbox
Callbox is a platform that offers B2B appointment setting services and traditional telemarketing, which enables the companies to find potential customers. It is used by various fields such as IT, healthcare, real estate, travel, finance, etc. to generate leads for businesses. This platform is an excellent source to increase leads online as it attracts the audience to the website by search engine optimization.
The working of Callbox is simple; it identifies the list of companies that match the customer profile, expands the targeted companies to get the key prospects, engages with all of them through different channels, then it sets and confirms appointments with the right people at the end. It saves time of companies by helping them to find potential qualified customers.
Callbox works through various channels to attract customers, such as it sends personalized and event-triggered emails and SMS notifications. It also displays banner Ads on website, and follow up prospects via email and call, provides 24/7 sales chat support, and invite customers on social platforms to connect. Technical support is available online