Cruz RMM is an ideal solution for Managed IT service providers on the lookout for a remote management product to mechanize and track the operations of their user base. It is an all-in-one product that makes it easy to automate the IT operations of every customer. The aim is to assist Managed IT Service Providers to remotely and proactively handle and keep an eye on their entire IT computers, infrastructure, client endpoints, and networks from any location in the world.
These facilities make it perfect for MSPs searching for doorways to improve their business or a VAR/reseller entering into the MSP business. You can manage and keep track of the environment in a secure way from just one console. There are many features provided by the solution, and these include Visualization, Change Management, Device Auto-Discovery, IT Asset Management, Relationship Mapping, Data Visualization, License Management, and Application Deployment.
Cruz RMM Alternatives
#1 Cisco Nexus Dashboard Orchestrator
Cisco Nexus Dashboard Orchestrator is a robust solution that helps you with constant policy and network orchestration on several data centers with great ease. It provides multisite policy management, networking orchestration, health monitoring and provisioning, high availability, and disaster recovery. MS Azure and AWS are supported by Multicloud orchestration while intersite network interconnects are made possible through Automation of network orchestration.
It offers a single interface for you to administer and run several networking fabrics. You can accomplish resource elasticity with automation via policies for data center operations. The aim of the solution is to assist you in getting full automation, consistent operations, and extensive visibility for your data center. The key features include Multisite network administration, Disaster recovery, and agility.
#2 Cisco Routers
Cisco Routers makes it easy for you to connect apps across edge locations, cloud, and data centers. All of this is performed in a secure way, and you can transform the network of the company and accomplish objectives faster than before. The solution offers intent-based networking for the cloud, WAN, and LAN. The network routes are embedded with integrated security, advanced analytics, automated provisioning, and application optimization to ensure the best experience.
The strong encryption, authentication, and segmentation make it easy to secure your apps, users, and data from the WAN edge to the cloud. Give a prompt reply to business requirements quicker and boost IT efficiency by deploying integrated network services on demand. You can easily boost efficiency through accurate analytics, control, and overview to enhance the performance of on-premises and cloud apps. Consolidate services for hassle-free deployment of security and SD-WAN while keeping the policy in check.
#3 Cisco Prime Infrastructure
Cisco Prime Infrastructure reduces the complexities that arise in the management of the wired and wireless networks. You can get the solution to access Day 0 and 1 provisioning along with Day N assurance leading from the branch to the data center. It is an all-in-one management solution. You get complete visibility and can leverage the facilities across computers and networks as well. The product has everything you require to automate management activities while harnessing the complete potential of the capabilities of your Cisco networks.
The solution offers wireless and wired lifecycle management, application control, and visibility. You also get troubleshooting and policy monitoring with the Cisco ISE. The business can take care of all the essential assets like users, networks, apps, and devices from a single pane of view. Centralize management products and decrease the number of tools essential for managing the network. Other highlights include Scale Bigger, Extending Management to the Data Centre, and Simplifying Intelligent WAN Management.
#4 Dell Technologies APEX
Dell Technologies APEX is a platform that delivers excellent cloud experiences to major businesses in the world. You can use the SaaS-based solution to get access to many features like scaling on demand and quick provision across the whole multi-datacenter, multi-cloud, and multi-edge environment. You can unlock the flexibility needed to transform and grow at half the price.
The prominent features include Control, Simplicity, and Agility. You can make space for success by decreasing complexity, responding instantly to unlock new opportunities, lower risk, and boost performance as per requirements. The solution is highly preferred among industry leaders due to it aiding in efficient and effective IT operations. You can maximize IT resource deployment and reduce unplanned downtime by a significant margin.
#5 Cisco Data Center Network Manager (DCNM)
Cisco Data Center Network Manager (DCNM) is a high-profile network management solution equipped to handle the problems of next-gen data centers. It is built from the ground up to serve as an all-in-one Network Manager and comes with multiple features like LAN administration, Fabric Automation, and SAN administration. The aim is to lower operations costs by offering effective operations and diagnostic facilities.
The product boosts the entire data center infrastructure reliability and uptime to enhance business continuity. You can get access to a powerful framework and vast feature set that fulfills the storage administration, routing, and switching requirements of data centers. It accelerates the provisioning for the consolidated fabric and keeps a constant eye on LAN and SAN components.
#6 Juniper Apstra System
Juniper Apstra System is a top-notch intent-based networking solution that enables you to validate and automate the operations, design, and deployment of the data center network in multi-vendor workflows. The product helps you streamline everyday activities with robust analytics and root-cause finding to locate and fix problems in a timely manner. It decreases deployment times with zero-touch provisioning and validated templates.
Another great benefit is that it can assist you in preventing outages with predictive insights. Decrease in time to resolution and elimination of human error through fast all-network rollback are some other advantages of the solution. There are several other key highlights like continuous validation, intent-based operations, and network design, lifecycle network management, and cohesive enforcement and security policy definition. Businesses that choose the product against other alternatives can also experience resource efficiencies, speed and agility, simplicity and flexibility, and reliable, automated operations.
Flexential is a platform that provides next-generation data center solutions and facilities. It has a wide, end-to-end product portfolio. The comprehensive suite of data center service capabilities offers broad value and effectiveness for businesses in the IT sector. The site offers many solutions like Connectivity, Colocation, Cloud, Managed Services, Disaster Recovery Solutions, Professional Services, Disaster Recovery Solutions, and Professional Services.
With Disaster Recovery, you can secure the data, infrastructure, and apps from disruptions based on your unique requirements. Harness the full potential of the comprehensive and flexible disaster recovery product that makes it easy for you to give a prompt reply to IT sophistication and interdependencies across on-premises and cloud environments and secure the organization against downtime and loss of information. The products in the Disaster Recovery Portfolio include Storage, Disaster Recovery as a Service, Backup-as-a-Service, and Disaster Recovery Design and Planning.
#8 AccelOps 4
AccelOps 4 provides Today’s Data Centres access to IT Operation Analytics to make their hybrid, public, and private clouds more secure, efficient and reliable than before. The automated and agentless discovery offers situational context and fills the intelligence storage of the AccelOps machine. The Rich automation framework locates and executes modifications across users, devices, and apps.
You can perform a deep analysis that uses machine learning technology to find the problems to help you fix them early on. The solution offers change monitoring, performance, and availability by making use of next-gen trend and baseline modelling to lower Mean Time To Repair. Machine learning is also used to ensure high-profile security for the entire network of users. Other capabilities and key features of the platform include Visual Analytics, Threat Intelligence Centre, External Threat Feed API, Workflow Integration API, Cloud Integrations, Windows Integrity Monitoring Agent, and Advanced Threat Management.
#9 Symantec Data Center Security
Symantec Data Center Security offers full server protection, workload micro-segmentation, and tracking for physical on-premises and private cloud data center workflows. You can use a single source of truth to keep an eye on the entire infrastructure, including Docker, OpenStack, and VMware container environments. The solution sends notifications for unplanned modifications to settings, files, and configurations.
The top feature is the deep analysis which leads to quick assessment and identification of suspicious activity and policy violations. You can enhance security performance in VMware environments by leveraging file reputation, agentless antimalware protection, and network intrusion prevention services. Besides these characteristics, the platform offers many other essential benefits like a timely response to crucial incidents with we-planned actions and eliminating the barriers for security teams when connecting third-party tools with Symantec.
#10 Trellis Platform
Trellis is one of the leading Platforms that help businesses with the tracking, information, and control of their infrastructure from one place. Visibility, planning, and control functions are highly important for data centers, no matter their size. These features help in supporting the long-term goals of the business. The platform is built from the ground up as a robust infrastructure optimization product to grow based on your transforming needs.
It is adaptive and modular, delivering full insights into the critical infrastructure systems in every section of the enterprise to enhance efficiency and contribute to your evolution in software-defined management and automation. There is thorough documentation to help you learn about its features and functionalities to harness its full potential.
D2iQ is a prominent Enterprise Kubernetes solution that enables you to handle multi-cluster environments and run apps in any infrastructure like edge, on-premises, air-gapped, and cloud. It is best for executing Kubernetes Workloads and can scale based on your requirements. The platform has all the tools you require to simplify Kubernetes adoption, increase Kubernetes use, and activation of innovative environments across the desired infrastructure.
Due to its wide range of features and capabilities, the solution is used by many brands worldwide. One of the major reasons for its success is that it allows advanced applications and workflows. You can instantly develop and deploy ML models, quick data pipeline components, and sophisticated stateful apps with ease. Other key highlights include expanding Kubernetes effortlessly and simplification of Kubernetes adoption across all environments.
#12 Cormant-CS DCIM
Cormant-CS DCIM provides Campuses and Data Centres with a complete overview of their IT infrastructure. It offers unrivaled performance, instant ROI, and ease of use. You can access it offline or online with the desired device. It also works with Android-based barcode scanners. The solution offers RESTful and SOAP API with middleware to help you make use of the multi-directional exchange of data.
The product has assisted government agencies and companies take complete control of their IT infrastructure. It is a full-fledged system and is regarded by prominent analyst firms like OVUM and Forrester. The number one reason for choosing it is the Asset and Connectivity monitoring that ensures all assets are logged and no connection, data, or power is unmanageable. You can customize the tool and increase functionality as per needs. It offers many integration options, including plug-and-play offerings and open API. Other characteristics include Trusted Data, Ease of Use, and DCIM Success.
DCS is a simple yet robust Data Management system for MS Windows designed to assist IT technicians, managers, and analysts with their Mainframes. It is a full-fledged solution that is available for a fair price. What makes it attractive to customers is its rich set of features, usefulness, and versatility. The company behind the solution aims to equip the target audience with a fully capable IBM z/OS mainframe environment.
The platform offers solutions for various domains like Quality Control, Operations automation, easier, faster app testing application development productivity, and problem management. You can locate problems instantly and fix them before they become a major threat. Other key features include Power Management, JCL Management, Multi-Platform, and Power Management.
#14 Akkadian Provisioning Manager
Akkadian Provisioning Manager is a powerful, multi-featured Automation Engine developed for Cisco UC. It is capable of streamlining MACDs for the whole product line of MS Teams, Cisco, and Webex apps. It is the perfect solution for environments powered by Microsoft or Cisco UC. The product comes with native integrations with ServiceNow and Active Directory. You can easily perform zero-touch and full-cycle provisioning with it.
Everyone can decrease the tedious manual work with a single pane of glass to execute workflows across several UC clusters, apps, servers. The platform secures against deliberate or accidental service disruptions. You can audit trains and role-based access for system weaknesses. The business can delegate sophisticated provisioning assignments, decrease costs and make space for resources. This is powered by Remote phone control, role-based access, a visual phone editor, and a detailed audit trail. Other core features and functionalities include Contact Centre Provisioning, High Availability Option, Dial Plans, Phone Swap, and Remote Phone Control.
BindPlane is one of the prominent IT operations data management solutions that provide companies with a relationship-conscious stream of logs and metrics in real-time. It is packed with a wide range of features to help you in your journey. The platform offers precise data across multiple apps. You can view the status of the entire stack in a single place.
It offers over 150 technology integrations for cloud resources, apps, and infrastructure, and you can connect these to the desired monitoring tool with great ease. You can locate the primary reason for issues in performance way quicker than before, thanks to the presence of dimensional data. Accelerate quick insight through helpful data visualizations and KPIs. The APIs make it easy for everyone to share dashboards and standardize automation. The highlights of the solution include Future-proof portability, centralized collector, and intelligent alerts.
#16 Nutanix Prism
Nutanix Prism enables you to accelerate IT Operations and Infrastructure Management with great ease. You get access to a single console for managing the global Nutanix HCI infrastructure. Enhance infrastructure and virtualization management with task automation and predictive analytics. IT teams, technicians, and analysts love the platform due to the single click management simplicity. You can get rid of the hassle that arises in IT infrastructure management with the offered features.
Take care of almost all the management activities with one click. Execute day-to-day operational assignments with full insights into apps and infrastructure. Enhance the productivity of operations with no coding. Build precise forecasts for business needs. The platform learns the behavior of VMs, identifies issues, and displays infrastructure expenses in a single place. The platform is ideal for IT Operations and enables you to operate Intelligently, Monitor Infrastructure, and Comprehend Signals. The benefits for IT Management teams include Compute Management, Storage Management, and Network Management.
#17 Cruz Fabric Controller
Cruz Fabric Controller is the best-in-class solution for building, deploying, and managing Enterprise SONiC and Dell OS10. It offers software-defined networking and control to carry out fabrics in remote or local sites, edges, and data centers. The biggest challenge is managing, tracking, and setting several switches in any environment. You can easily get rid of this complexity by implementing Cruz Fabric Controller.
The solution also allows you to save a lot of time and energy by ensuring L2/L3 fabrics with Leaf and Spine nodes are added successfully. You can handle the fabric as one entity and initiate fabrics from one-pane-of-glass. The platform adds to Cruz Operations Centre’s IT resource management. You can update and deploy fabrics and handle, track and maintain fabrics across the whole fabric topology. The key features include Ecosystem Integration, Automation, Active Security Compliance, Fabric Monitoring, Software Lifecycle Management, Fabric Visualization, and Reporting. The platform also offers several benefits like visibility to fabric inconsistencies, expediting fabric deployments, and validating fabric configuration and design.
Netreo is an IT infrastructure management software that enables users to manage and automate everything across the enterprise system The software offers intelligent alerts to users when it detects application failure and automatically re-test failed services. The solution allows users to consolidate multiple tools in a single platform and to handle everything from a single dashboard.
The platform offers automated topology detection feature that helps users to visualize the current configuration of their network without any maps. It comes with a fault management feature that allows users to perform in-depth application testing and offers protocol supports.
Netreo comes with a mobile application that allows users to view all of their active incidents directly from the mobile and stay updated on live data feed. Users can use the reporting and analytics features to make informed decisions with graphical reports. Lastly, users can monitor the bandwidth usage by the network.
Observium is a platform that offers network monitoring services to help users to discover networks on different devices. The software enables users to have visibility to every corner and function of their shops and displays all the information about services on the dashboard.
It enables users to streamline their capacity and allows users to plan recovery from disasters. The platform helps the managers in improving the network’s reliability with the help of accurate information and allows users to respond to a number of potential issues proactively.
It allows users to managers to ease the tracking and billing process customers and manage the traffic coming in the software. Observium comes with third-party applications that allow users to create custom applications to collect data. Lastly, it enables users to configure thresholds and failure state of any application and allows users to set up alerts for such purposes.
#20 Spiceworks Help Desk
Spiceworks Help Desk is a platform that supports users to set up a help desk to manage tasks in no time. The platform requires no software or server procurement, as everything is present and launched in the cloud setup. It allows users to manage all the tasks with the help of monitors, alerts, and custom ticket attributes.
The platform allows the in-office staff to help their remote employees through secure remote support sessions from the help desk. It enables the staff to manage all of the help desk tasks directly from their cell phone if they are not available on the computer.
Spiceworks Help Desk allows users to set up emails quickly, and users can add a customer portal to the software to allow them to submit new tickets to requests. Moreover, users can store answers in the software which they can use if the same question is asked again.
LibreNMS is a network monitoring system that offers users certain features to help them keep track of their network across all of their setups. The platform comes with an automatic discovery feature that helps in discovering the entire network using ARP, SNMP, CDP, etc. The software enables users to add a customizable alerting feature that helps users to get alert when network burden reaches the threshold.
The platform allows users to generate bandwidth bills on the network based on the amount of usage or transfer. It enables users to stay up to date with all the issues of their network and fix bugs on time to avoid any downtime.
LibreNMS enables users to scale their network horizontally with distributed polling and offers apps to users for both Android and iPhone devices. Lastly, it comes with integrations such as RANCID, Oxidized, etc. and offers authentication methods such as MYSQL, HTTP, etc.
Icinga is a platform that allows users to monitor their entire infrastructure and allows users to keep track of their performance. The platform helps users to access all the relevant data regarding any software and raises alerts to keep users in the loop. The monitoring platform of the solution is capable of keeping an eye on the entire data center and clouds.
The platform, after collecting all data process results and efficiently store them. It comes with an appealing web user-interface that allows users to customize the whole interface and filter individual items on the dashboard.
Icinga enables users to take action quickly by reacting to every event with a single click. Managers can restrict users from viewing or editing the data in certain parts to keep it secured. Users are instantly notified if anything goes wrong in the network, and users can scale their infrastructure up and down anytime.
LogicMonitor is an automated cloud-based monitoring platform that offers visibility to the network of the organization. The platform offers an agentless technology that is lightweight and holds third-party security standards, which helps users to scale with confidence. It offers monitoring services to users from cloud services to network flow to digital workflows, etc.
The platform sends alerts to users when the infrastructure exceeds the working threshold, and it used the AI-powered early warning capabilities. Moreover, users can use this platform for intelligent data forecasting, flexible reporting, and custom dashboards to provide insights that automate response.
LogicMonitor intelligently detects what they need to monitor and configure based on best practices and allows users to minimize operational disruptions. Moreover, with the help of this software, users can get insights into their security controls and can have third-party integration for security audits.
#24 Naverisk RMM & PSA
Naverisk RMM & PSA is a remote monitoring and management platform that allows users to identify and resolve issues before users are impacted. The platform enables users to transform the efficiency of their IT services with powerful and easy-to-use automation features. It provides an all-in-one solution to users for device and network monitoring, alerting, patching, reporting, etc.
The solution allows users to have the support of remote control and remote access solutions with easy-to-use remote control tools. Moreover, it allows users to manage and maintain their Windows and other operating systems with remote console and a task manager.
Naverisk RMM & PSA offers such components to users to help them in managing their professional services delivery for IT Professionals. Moreover, it provides services in project and contract management, automated billing delivery, back-office efficiencies, etc. Lastly, it allows users to manage client agreements and contracts and create alerts and reports for users.
HashiCorp is an innovative software platform that is designed to deliver consistent workflows to provision, secure, connect, and run infrastructure regardless of the type of application you are using. This platform is always up to the mark as far as its application delivery is a concern and making a major landmark in serving the self-service automation. There are multiple products for you, the infrastructure and security, and have all solutions regarding automation.
You have the resounding infrastructure automation in place that will provide mechanized provisioning, maintaining compliance needs, management of cloud infrastructure via using the common workflow. Talking about its network automation that will ultimately accelerate application delivery, including virtual appliances, distributed service mesh, and physical devices. You have a proper way to deploy any application and iterate progressive delivery in a secure way and, more likely, get an extra edge with failover strategies and integrated security and network.
Flowmon is a network intelligence-based software platform that comes with the strategic way to drive network monitoring visibility for sure. The platform is the name of reliability when it comes to making more informed decisions and dealing with the various network anomalies in real-time, courtesy of having resounding NetOps and SecOps. Actionable intelligence is making things in control whether you are doing in cloud, hybrid, or on-premise. Hot features are encrypted traffic analysis, end-user experience monitoring, application and server latency monitoring, automated forensic details, tiered mitigation, multiple link monitoring, and more to follow.
Flowmon is doing remarkable things for you, whether it simplifies networking planning, performance management, strengthen security monitoring, threat detection, or automating the DDos attack, detect, and handling. This technological network platform is creating a strong foundation for the IT professionals to automate their workflow in detecting and monitoring, and they will be quick in reacting, and more importantly, they will dig out the issues and causes.
#27 Splunk Insights for Infrastructure
Splunk Insights for Infrastructure is a state-of-the-art analytics solution for IT Monitoring built from the ground up to simplify the duties of Site Reliability Engineers and System Administrators by providing them with quick insight into the availability and performance of their bi-modal IT infrastructure in a single place.
You can keep a close eye on all the metrics and take the necessary action when the situation presents itself. Its aim is to give everyone a zero risk, easy to install and set up experience for beginning with it. Splunk Insights are a set of solutions that decrease the challenges existing in the Splunk platform and offer turn-key products for security and IT. The app can be installed via Splunkbase and is intended to be sued by Splunk customers who are in possession of an Enterprise license and deployment.
#28 ControlUp Real-time
ControlUp Real-time is a powerful solution that provides seamless, useful dashboards to identify and solve problems encountered in virtual desktops and applications of users. Most of the IT management tools advertise themselves as an all-in-one solution for IT. But this is not enough, as industries require high-quality glasses/lenses. The solution takes full advantage of the correlation and association logic of the real-time engine to produce aggregated views of several data sources.
You can sort these robust grids, group them, filter them, or search using tons of real-time metrics which are updated from time to time. Alert fatigue and Alert floods are important when interacting with a monitoring system. Configuring the correct triggers and thresholds is essential for ensuring users’ full focus on those metrics and resources that need their attention but don’t get overpowered with excessive information. The solution runs an analysis on anonymized metadata for dozens of data centers and customers, and after that, uses Machine learning capabilities to improve and enhance triggers and thresholds for you.
#29 Server Density
Server Density is a comprehensive SaaS Monitoring solution that you can think of it as a decent infrastructure monitoring tool for websites, the cloud, containers, and servers. It provides monitoring dashboards that offer in-depth troubleshooting and visualization. You can identify and diagnose problems before they start damaging the productivity of your time. The best feature is the vast array of integration options that you can use to increase quality and perform work with high quality.
The supported integrations include Nginx, MySQL, ElasticSearch, MongoDB, Crunchbase, Apache, Kafka, Apache Zookeeper, PostFix, Consul, and MemCached. The solution is cross-platform and can be set up easily on Mac, Linux, Kubernetes, Windows, FreeBSD, and Docker. You can also leverage the automatic agent installation through the API and integration with SaltStack, Chef, Ansible, and Puppet. Another top feature of the platform is that it enables you to decrease false alerts and floods. This is done via the Delay and Wait for options that ensure the authenticity of the alerts. Other core features include Automated alert management, Alerts on errors or other reported states, Process Monitoring, and alerts on any metric.
Mackerel.io is an advanced, state-of-the-art SaaS-based server monitoring solution that comes with a smart and dynamic User-Interface geared for cloud usage and one that promotes a culture of team-based system operation/monitoring. It is used by many organizations and is considered the leader of cloud operations. The server monitoring service contains all the tools essential for service operation and cloud monitoring.
The best feature is that the installation process is really simple and literally takes minutes to complete. Secondly, you won’t need to have technical knowledge as there is no such requirement. The organization can leverage the full power of advanced functions merging several metrics, tracking predicting values, and utilizing machine learning to find problems that lead away from past trends. Other key features include Automation and Customization, Containers, and Multi-cloud.
#31 SysKit Monitor
SysKit Monitor is a highly efficient Administration and Enterprise Server Monitoring Tool that provides IT teams worldwide with Server Performance, Application Usage, and User Activity. The best feature is that it takes little time to install and comes with built-in prerequisites. You can easily handle all the servers from one place, and it is also available as a web and desktop interface. The company can keep a check on User activity through the remote user session reports.
You can keep ahead on remote connections, user logins, and logoffs to servers to find out about the current activities of the users and their whereabouts. It also enables everyone to find the number of users in a certain timeline and determine idle or active users. The platform offers real-time server performance reports to make it easy for you to keep a close eye on relevant metrics like Disk, CPU, and memory usage along with several other indicators like current IIS anonymous users, SQL transactions, and current IIS connections. With these tools, stopping performance issues become a piece of cake. Other notable features include Server Inventory, Server Auditing Reports, Server Inventory, and Powershell Administration.
#32 Goliath Performance Monitor
Goliath Performance Monitor is a solution that is built specifically for Troubleshooting and Monitoring. It uses the full might of the latest technologies to make it easier for IT professionals to identify, troubleshoot, and record issues encountered by end-users, no matter the location of users and workloads. The main focus is on three major aspects that can increase support tickets, such as in-session performance, initiating a logon, and logon process.
The platform is built from scratch to alert you before any issues occur. You can use the solution on Amazon EC2, Citrix, Google Chromebook, Microsoft, and on-cloud, on-premises infrastructure. The platform provides deep and comprehensive visibility to assist IT teams in troubleshooting VDI environments with a large chunk of data. This makes it easy for administrators and support teams to locate the problematic area in the delivery infrastructure and the particular factors that are causing the issue to rise.
It allows you to avoid major issues like Random, but troublesome performance problems, session slowness, application crashes and latency, profile and printing issues, slow logins, and session hangs. Overall, it is the perfect software for getting full, continuous visibility into the underlying visualization delivery back-end.
Nexthink is a top-notch and feature-rich Digital Experience Management Solution that enables you to comprehend the requirements of employees and find what they like the most. The software is used by many companies who have praised its high efficiency. Nexthink is cloud-native, and you and your employees can access it from their account from anywhere and anytime.
It uses Artificial Intelligence to help make better decisions, optimize and automate experience. One of its modules is Workplace Analytics, which enables you to get a complete insight into the activities of employee activities across locations, devices, networks, and operating systems. The Advanced built-in automation, AI, and Machine Learning capabilities enable IT staff to identify, rank, and eliminate problems before they damage the productivity of employees. You can determine the likings of employees and implement them within the workflow for better results. The manager can compare employee sentiment with technical insights for the purpose of continuous betterment.