Dialogtech (Formerly Ifbyphone)
Callrail is a platform that enables call tracking and analytics for web forms and phone calls. It measures call conversions from digital and offline marketing campaigns using PPC keywords. The call recording feature improves customer service and coaching of staff and easily qualify the leads.
The platform allows users to view and capture the total journey of the visitor before and after the call. Moreover, Callrail helps the companies to understand which campaigns, words, and websites are the main focus of the conversation. It also enables users to understand which campaigns are performing best through real-time reporting.
Callrail enables the companies to identify those marketing channels such as radio, TV, etc. which are producing more calls. This helps in understanding the demands of customers which results in more closed deals and profitability.
Key features of the software are Call recording and tracking, Call follow up, Lead Capture, Email notifications, and Dynamic number insertion. It comes with a free trial and a paid version, while training is available through webinars and documentation. Furthermore, technical support is available during business hours and online.
More About Dialogtech (Formerly Ifbyphone)
Dialogtech is a conversation intelligence platform for marketing and sales departments, which enables them to optimize mobile marketing through its call analytics and automation solution. It has reduced the per-call cost to raise the confidence of marketers and encourage them to use this platform more.
This platform enables companies to measure how good their marketing campaigns are working when it comes to generating calls. It integrates with the Google Ads Extension feature that offers the user to see which keywords are triggering calls. Dialogtech enables the companies to track the whole visit of the visitor before and after the call.
Key features of Dialogtech are Conversation Analytics, Call and Marketing attribution, Customer Journey Optimization, and ROI Tracking. The conversation analytics enables the sales department to evaluate the performance of their sales agents effectively.
The solution comes with a free trial and paid version, and training is available through webinars and in person. Technical support is available 24/7, and it supports cloud and web platforms.