Ecrion Engage is a customer communication management solution that lets you create relationships with customers every step of their journeys. With this software, you get access to engagement automation tools that allow you to get in touch with customers at the right time to influence their decisions.
The solution can also target customers regardless of where they are on the web and of the platform they prefer because it has an omnichannel capability that you can leverage to increase conversation to reduce brand desertion rates.
Furthermore, it allows you to perform large scale personalization with a range of tools and features. As compared to all the other most leading software solutions, it is more powerful and offers an advanced level automated engagement feature that let you tap consumer at the right time.
Other than that, it allows you to create your own rules that govern the process to make sure the correct documents or details are given to customers at every turn. Ecrion Engage key feature includes customization, optimizing customer targeting, reducing messaging cost, customer journey maps, rule-based automation, large scale personalization, end-to-end analytics, etc.
Chameleon is a leading product onboarding software solution that personalizes its approach based on the user segment and need. It is quite a simple and easy-to-understand solution and comes with WYSIWYG onboard editor that allows you quickly and easily create product campaigns and tours as well as directly publish them in hours or days.
With this, users can also be able to edit them on the fly to introduce new features or to inform users of other changes. It also has an option that allows you to learn how audiences interact with your onboarding guides, and that is because it can integrate with your technology stack, especially with complete analytic suites, including Google Analytics, Heap, and lots of others.
The most exciting fact about this solution is that it no require any coding skills, point, and click and done. There is also a personalized tour system because every user is different, so they must see the application in a way that is relevant to them.
The program helps you in this regard by allowing you to segment your people. Chameleon also offers a simple dashboard that is full of advanced tools and features; you can easily use each device without any limitation.
The core features include onboarding editor, custom styling, integration, analyses, trigger-based personalized and user segmentation, etc. Basic, Standard, and Enterprise are three different price plans for the solution; each one has its own cost that depends on your needs.
PT Distinction is a customer experience management solution that supplies the tools for successful training businesses and best for Solo trainers or small to large coaching enterprises. The solution is designed to save time on the administrative aspect of your operations and use it up for providing higher quality services to your customers.
It is a feature-rich solution and comes with all the leading tools and features to deliver a comprehensive experience. With the help of this, you can impress your client with a professional online face. It allows you to customize its interface fully that will enable you to present a branded and visually pleasing mobile applications and websites.
The most addictive fact about this solution is that it allows you to build flexible and scalable programs that can tailor to every customer’s needs. With PT Distinction, you can enjoy personalized services and help your members achieve their fitness goals with ease.
On top of that, you can customize its plans at any turn to take into consideration. To make it an all-in-one solution, it also offers persuasive communication that allows you to interact with your client, send alerts, and check progress directly. Custom branding, quick navigation, marketing resources, coaching tools, integration messaging center, free training trials, and automation are the most prominent features of the solution.
xSellco Feedback is a review and feedback management software that is in charge of feedback solicitation for the right services, from the most satisfied customers and at the most appropriate point of time.
With this, businesses can easily convert their feedback into a profitable product, in part due to the stellar metrics and social proof rating of the solution, but more so because of the fact it directly sends notifications and encourages the most loyal users to share their experience with the world.
The software is designed with an incredible follow-up capacity that reaches even the busiest among your customers. XSellco Feedback can make both sales and revenue growth. As compared to others, it’s product feedback requests are quite selective, though, and will target the satisfied customer exclusively upon their purchase of the product you have selected.
Alongside product delivery and type details, the software also takes SKUs into account and purchase histories and location and competition review. Like all the other similar solutions, it also has a simple and easy to understand dashboard where you can access all features and tools without any limitation.
xSellco Feedback core features such as automated feedback requests, multi-channel feedback tool, Smart Tags, follow up emails, attachment, integration, positive feedback rating, etc. It is commercial software and has different price plans; each plan has its own cost and core features.
MyFeelBack is the most leading customer experience management software that helps you to capture customers through targeted surveys. It is an all-in-one solution and comes with all the core features and tools that make it comprehensive for all sizes of businesses.
The software comes as the smart way to gather quality insights from customers to understand their preference needs and concerns and, in the process, identify areas for enhancement. MyFeelBack is specially designed for those who want to improve their sales and revenue by delivering quality products and services.
The software introduces lots of new functionalities designed to process and analyze databases on the customer survey answers to develop robust indicators. Unlike others, it also offers integration with learning CRM applications that allow you to obtain existing details from these CRMs and add them with contextual and behavioral data to produce specific and personalized questionnaires tailor that fit the individual customers.
MyFeelBack also includes core features such as quick surveys, built-in templates, complete survey management, customer indicator, dashboard, multi-channel surveys, complaint monitoring, language detection, and email integration, etc.
Review Camp is a powerful customer experience management solution designed for all sizes of businesses with multiple tools for supercharging their online feedbacks and increase visibility in a bid to win more in business. It offers businesses an easy and automatic way of asking feedbacks without being intrusive.
Review Camp removes the needless and helps your business to get more stars and at the same time, prevent the occurrence of a negative one. The software comes as an alternative to Antlere and offers all the core features with some new tools and features.
It is the only solution that allows you to hand branded review cards to your customers or even allow you to send branded emails. This process has proven to deliver 5-star reviews in a span of fewer than 10 seconds.
One of the most addictive facts about this customer experience management solution is that it allows you to customize the review funnel with your social media links to post positive feedback to all your social media pages automatically.
Review Camp also has an SMS text capability that allows you to send customized texts to your customers directly without any limitation. The software also includes core features such as SEO boost, action management, email marketing, mobile-friendly, real-time monitoring, simple dashboard, and reporting, etc.
Antlere is a customer experience management software designed to help retails stores harness the power of their customer feedback, identify salable products, and reward loyal customers, etc.
It allows users to see and understand customer behavior and quickly discover via surveys and recognize dissatisfied customers and effectively target them to get them back the fold. The software is created to ultimately help businesses create and maintain an army of loyal customers who will function as their ambassadors and marketing their business to their circle of friends.
With its powerful customer insights and data, the solution can engage business growth to higher heights effectively. Antlere is a feature-rich customer experience management solution that helps your business get the most out of your customers. It helps you gather genuine reviews by allowing you to send massive survey requests to your customers through different channels such as SMS, email and shareable links, etc.
By segmenting your survey campaigns, it allows you to discover areas where your business excels. From your customer feedbacks, you and your team will realize that which product or service is wowing your customer. Antlere is a comprehensive solution that also offers inline editing and text analytics that make it better than others.
Zoho Social is a social media tool that helps businesses grow their presence by reaching the right people at the time. It allows tracking revenue from social marketing efforts, manages several social media accounts, monitors keywords, schedule posts, and team collaboration from a single dashboard.
The solution works perfectly on all the leading social media networks such as Facebook, Instagram, Twitter, and Google+, etc., and can also be interested in ZOHO CRM. With the help of businesses can publish all the relevant staff when the visitors are most likely to see it over its prediction engine.
The most exciting fact about this solution is that it allows businesses to listen and engage with their people in real-time and updated about what customers are talking about them. It is a custom reporting tool that provides businesses with insightful details to help measure and enhance overall performance; the report can also be shared and discussed with the team members to ensure effective collaboration and decisions.
Zoho Social is designed for all sizes of businesses and offered all the core tools and features that save you lots of time and cost. It introduces an advanced level monitoring tool that allows you to keep track of when your clients reach out to you to make sure your team can respond on time. Zoho Social is a commercial social media tool and has different price plans.
iZooto is a customer management software (CMS) solution that uses web push notifications to help companies retain existing customers, increase traffic, boost lead generation, and drive sales. It is best for all sizes of businesses and offers a range of key features and tools that save time and cost.
The solution allows businesses to create and send personalized alerts to their customers and web users using their desktop and mobile device. It is specially designed to deliver its users a very positive experience through optimum optimization and the highest amount of personalization.
iZooto much empowers companies to interact while being able to take into consideration user behavior and affinity to different segments. It comes with a string of capabilities that increase user engagement, and with this, you can make pleasant user-experiences by providing personalized event-based notifications.
The software promises to increase your response rates by more than 120% with its custom audiences and automated triggers. All you can do with a single dashboard where you can access all features and tools within any limitation.
iZooto key feature includes multi-platform communication, audience segmentation, schedule notification, APIs and in-depth analysis, etc. There are three different SMB and enterprise plans of the solution; each one has its own cost and core benefits.
Lithium Social Response or just Lithium is a feature-rich, robust social media tool that helps businesses manage their social presence, reach out, and engage more customers and also allows you to collect intelligent data. It enables total community engagement that helps users quickly and easily connect and bond with the most passionate customer around all the digital touchpoints.
With this solution’s help, businesses have a platform that promotes customers to customer interaction via communities to help you enhance brand awareness and drive sales upwards.
It also offers a plethora of social listening and response tools, social media analytics, conversation management features, gathers insight, and implement effective social media strategies. Lithium Social Response is known as an all-in-one solution and specially designed for all companies’ sizes to deliver a unified platform that links companies with existing customers and brand influencers effectively.
Aside from responding and engaging consumers and potential clients via social media channels, the solution gives businesses the tools to handle complete conversations and steer topics, tab super fans and promote advocacy on your services and your product. The most exciting fact about this software is that it offers a custom integration system and allows you to easily integrate with all the leading solutions.
MyTalk is an online community builder designed for businesses of all types to provide support and build relationships with their customers around the world. Companies can use this cloud-based solution to raise their brand awareness, answer FAQs, provide support, build community, gather feedback, optimize their SEO, etc.
With this solution’s help, companies can create a true branded online community and easily linked it with their website and social media accounts. MyTalk comes to enhance the overall customer experience and lowering support costs by encouraging self-service.
It also allows businesses to create any size of the online community and customize the site with their logo, color, and layout to provide a correct self-service portal for support questions, issues, or engagement with customers.
Businesses can also be able to choose the type of community they wish to build with this tool, whether it be in the format of a support center, classic forum, or social network. MyTalk also allows businesses to create categories to group discussions by topic, and all discussion boards are moderated with automatic anti-spam measures.
The solution also includes core features such as community management, membership management, content moderation, social media management, chat, event scheduling, and employee community etch.
Reflektion is an online personalization platform that allows customers to get real-time shopping experience. It provides the customer’s engagement platform by providing the most suitable content and products that create a valuable, satisfying experience to your customer that enhances your brand quality results.
Its catalog inventory service allows you to improve significant conversion. This software permits real-time access to create profiles for every customer and deep learning that provides an excellent personal experience for each shopper. Its templates service allows automatic branding, and you don’t need to waste time on branding.
Its resources include data sheets, case studies about branding, videos, blogs, and more. In addition to branding your business, it offers a unified e-commerce personalization platform, and you can also know about the customer free time to purchase your intent. Reflektion is now giving many modules such as site search, email suite, content personalization, and different analytics to analyze and provide suggestions about your branding.
Shoutlet is a cloud-based social media marketing platform that allows brands to orchestrate, govern, publish, and measure their campaigns’ level. The platform enables users to view everything related to their social media marketing, and they can get insights into their marketing strategies and campaigns.
It is an easy-to-use platform that puts configuration in users’ hands, and they can scale teams on their programs. The platform comes with accessible insights that allow users to make their business broad, and they can control access to the content for the control of the business.
Moreover, it also enables users to partner with such people who can bring support. Shoutlet enables users to get more things done in less time, and users can manage cross-channel social media campaigns. Moreover, it also allows users to measure matters, and they can get a dashboard through which they can view everything easily.
Sked Social is one of the best Instagram schedulers that enables users to plan, schedule visually, and analyze their posts on Instagram to engage their followers. The platform also posts stories and content across other social media accounts such as Facebook, LinkedIn, or Twitter. The scheduling tool helps users to handle a bunch of accounts and keeps their stories and posts managed.
The platform offers an application that enables users to schedule and upload content right from the camera roll. Moreover, it offers a social media calendar that allows users to plan the whole publishing process across different platforms.
Sked Social comes with a drag-and-drop tool that allows users to drop the content in the box simply, and users can view their upcoming scheduled posts through this platform. It provides insights and analytics to users to help them understand what the best time to post content to enhance engagement is.
Follow Liker automates all the tasks of users on social media platforms such as Twitter, Instagram, Pinterest, etc. It is a great tool for users like marketers, artistes, businesses, celebrities who use social media daily to promote themselves. It combines the marketing power of all social media platforms into a single tool.
It keeps the twitter profile active and engaging by spreading the tweets throughout the day. It has an auto-follow and auto-unfollow functionality that follow those account which is following the users and unfollow those which are not following them. The solution offers an auto-retweet option that retweets any post based on the location and language.
Follow Liker enables users to auto-linking the tweets depending on the location and language in which they are posted. Users can send direct messages to their followers to keep them engaged. The solution allows users to share photos and videos on social media to attract more followers.
OneSignal is a platform that makes it easy for users to enhance their customer engagement by sending mobile or web push or in-app messages. The platform enables businesses to bring their customers to their apps through highly visible messages. Moreover, the platform allows the brands to maximize their reach to customers through its push permission pop-ups.
The solution comes with web push notifications that send messages through desktop and mobile browsers. The web push notification allows businesses to reach their customers even when they are surfing other sites. Businesses can add chrome extension to it, which can inform users if their cart is unchecked.
OneSignal allows the users to nurture and retain subscribers with the customizable in-app message that users can deliver when customers open the app. It allows users to create custom messages in minutes without any coding. Lastly, users can view conversion performance for every message.
Hearsay Social is a social selling solution that enables the advisors to nurture clients with personalized content and connect with them on important matters. It provides advisors and agents with a place to sell products and increase sales of businesses. The solution offers an automated publishing service of campaigns to aid them in increasing sales.
Hearsay Social helps advisors in their tasks by providing an action list through which they can see what task to follow and what to avoid. It comes with a Mail service which helps the advisor in strengthening their relationships with the clients by email marketing.
It is one of the most used solutions by the advisors as it helps them in tracking their leads, and they can sync all these leads with their CRM system. It is known for its compliant service across all social platforms and offers real-time dashboard supervision and alerts.
TrackMaven is a digital marketing platform that allows marketers to create and launch sound digital marketing strategies with competitive intelligence. The platform offers all needed technology, which helps the digital companies to prove the value of their social media and enables them to improve their campaign performance. It delivers dashboards and reports based on a data-backed marketing perspective to align business’s view from social buzz to revenue.
The platform helps the users in optimizing their campaigns based on business outcomes such as increased traffic, conversion, etc. It enables the companies to track the performance of their marketing technique against their competitors, which helps them in improving their strategies.
TrackMaven helps digital marketers in creating the right content for their audience by providing them unified reports to understand the trends of markets. Lastly, it allows the brands to build a smart social strategy for their brand after analyzing their online conversations.
Thunderclap, the world’s first go-to platform to organize campaigns, gather support for a particular cause, and a crowd-speaking platform. It was popular, easily usable, affordable by all kinds of firms, and innovative. The solution is created to amass support for the campaigns which are in their initial phase.
The website worked on the trends of hashtags that helps to get more hashtags, and more people would get to see the trend. The site worked on the model of crowdfunding and helped people be heard by making them come together on a single platform.
Through this, a tweet-sized message can be generated and could invite people to support their message. If the message has enough support, Thunderclap will make it go all over the other social apps like Twitter, Facebook, etc. and the activity initiates with this process. The benefits of this website are that it gets you trending, brings traffic, and generates conversation. Thus as a free tool, Thunderclap is a source of production of social traffic on the website.
Gramto is an online tool that comes with multiple automation tools and features to boost Instagram accounts to a high level. It supports you to post at a time on your different Instagram accounts comfortably, and you can manage your Gramto account from any device. You can import your images directly from the cloud account to the Gramto account instead of depending on a particular device, which increases the Instagram marketing campaign. This platform also supports you in picking image or video from Dropbox account and posting them directly to your multiple Instagram accounts.
Gramto gives a facility to upload videos or photos from any device into the Gramto image library that can be used whenever you want. You can set up multiple criteria as your desire to auto-follow or unfollow Instagram accounts. Furthermore, it delivers direct auto-messages of welcome to new followers that save pretty much time and energy. It includes multiple more features like Instagram auto-post, comment, like, and auto-view stories that view stories even offline.