Paid

FocalScope

FocalScope is a cloud-based live chat and email ticketing platform that comes with tons of features. The platform provides you the smooth and efficient communication through you can connect with your customers in a way without facing any hurdle by email, social media, and live chat… read more
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What are best FocalScope Alternatives for iOS?

#1 Tawk.to

Paid
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Tawk.to is another live chat application that focuses on successful communication between businesses and their clients. As compared to the other similar platform, it is a modern and intuitive tool specially created to help you find an efficient way to bridge the communication gap but is nevertheless offered for free.

With the help of this platform, you can easily communicate and monitor your beloved customers without hassle. It allows you to reach your customer directly from your website, mobile application, or a customization page.

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#2 JivoChat

Paid
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JivoChat is an all-in-one live chat platform that uses customizable and innovative mobile conversation wizards. It is designed for companies who are looking to streamline customer communication and to deliver a memorable experience that would motivate users to subscribe and read their content etc.

The platform packed with outstanding features like real-time visitor monitoring, hotkeys, chat logs and page view history, etc. It is a simple and easy to use app that means the least tech-savvy users in your team will grab hands around it in no time.

#3 Freshchat

Paid
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Freshchat is a modern messaging platform built for teams who want to do more. It is also known as a proactive mobile messaging and engagement application designed for sales teams. According to its customers, it helps bring chatting experience to a more personalized level and adjust conversations to both yours and your customer experience.

The platform lets you prepare and distribute contextual messages, capture leads, and collect valuable customer intelligence directly from your users or third-party system. It provides a variety of channels to talk to your customers, such as their websites, mobile applications, in-products, and social media profiles.

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More About FocalScope

FocalScope is a cloud-based live chat and email ticketing platform that comes with tons of features. The platform provides you the smooth and efficient communication through you can connect with your customers in a way without facing any hurdle by email, social media, and live chat. FocalScope makes your task easy by facilitating you with the complete data of the customer.

You can provide a high-level customer support service to your clients through a variety of communication channels. A powerful live chat, social media integrations, and email ticketing allow you to engage with customers whenever they request support from you. Many international brands like DHL, among others and American Express, are making their business successful through this software.

One of the best facts about this solution is that it allows you to customize the chat service by adding different answers and questions to save time. It also delivers you multiple templates to create registration forms, and you can easily modify each without any limitation.

Its intelligent routing system automatically sends a request to the agent with specific skills. Moreover, FocalScope is commercial software and comes with multiple price plans. Each plan has its own cost and features such as shared team inbox, personal email accounts, pro-active chat, lookup customer data, and more.

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