Paid

Genesys

Genesys is a dominant customer service provider that facilitates you with high-class call management and other call routing capabilities for the faster resolution of calls and the right resources. The software is designed by keeping the demands of clients in mind and contains all the core services and features… read more
ADVERTISEMENT

What are best Genesys Alternatives for iOS?

#1 Tawk.to

Paid
0

Tawk.to is another live chat application that focuses on successful communication between businesses and their clients. As compared to the other similar platform, it is a modern and intuitive tool specially created to help you find an efficient way to bridge the communication gap but is nevertheless offered for free.

With the help of this platform, you can easily communicate and monitor your beloved customers without hassle. It allows you to reach your customer directly from your website, mobile application, or a customization page.

ADVERTISEMENT
CONTINUE READING BELOW

#2 JivoChat

Paid
0

JivoChat is an all-in-one live chat platform that uses customizable and innovative mobile conversation wizards. It is designed for companies who are looking to streamline customer communication and to deliver a memorable experience that would motivate users to subscribe and read their content etc.

The platform packed with outstanding features like real-time visitor monitoring, hotkeys, chat logs and page view history, etc. It is a simple and easy to use app that means the least tech-savvy users in your team will grab hands around it in no time.

#3 Freshchat

Paid
0

Freshchat is a modern messaging platform built for teams who want to do more. It is also known as a proactive mobile messaging and engagement application designed for sales teams. According to its customers, it helps bring chatting experience to a more personalized level and adjust conversations to both yours and your customer experience.

The platform lets you prepare and distribute contextual messages, capture leads, and collect valuable customer intelligence directly from your users or third-party system. It provides a variety of channels to talk to your customers, such as their websites, mobile applications, in-products, and social media profiles.

ADVERTISEMENT
CONTINUE READING BELOW

More About Genesys

Genesys is a dominant customer service provider that facilitates you with high-class call management and other call routing capabilities for the faster resolution of calls and the right resources. The software is designed by keeping the demands of clients in mind and contains all the core services and features. It delivers you a consistent and seamless contact management system that allows you to keep in touch with your clients anytime, anywhere on your mobile device.

Through this, you can provide 24/7 customer support services to your customers that will make a strong bonding between both parties. It is effortless to understand and offers a modern interface where you can access all tools and features. Many questions already included in this software that it can use to deal with customers.

You can also add user-defined questions in it that save time and effort. The option of gathering feedback from the customers is also a part of this platform. Genesys provides you accurate reports by analyzing the feedback of the clients. Cloud-based deployment, bundled telecommunication services, simple interface, and cross-channel data services are core features of the solution.

ADVERTISEMENT
CONTINUE READING BELOW

Adblocker detected! Please consider reading this notice.

We've detected that you are using AdBlock Plus or some other adblocking software which is preventing the page from fully loading.

We don't have any banner, Flash, animation, obnoxious sound, or popup ad. We do not implement these annoying types of ads!

We need money to operate the site, and almost all of it comes from our online advertising.

Please add topbestalternatives.com to your ad blocking whitelist or disable your adblocking software.

×