ISL Online is a desktop software that provides efficient remote access and manages devices to offer IT support. It is the most reliable software that supports customers and allows access to unattended computers and works quite smoothly. Clients are now getting satisfied with ISL Online, and hundreds of machines are available at any time and anywhere.
Agents now have various options to connect with the client via ISL light, its page, Live chat, and mobile. ISL is making its demand with branding services that allow custom look to your business portfolio that engages many customers. Now you have an option to connect RDP with ISL online and to start a complete session from a live chat and take full control of your client’s desktop.
Two-factor authentication secures your data, and it provides complete integration with authentication service and assists you in end-to-end encryption. ISL Online is making its mark by permit you get live monitoring of your desktop and give you reports about features. Its main features include, join a session, screen sharing, under the hood, and more.
More About GoToAssist
GoToAssist is simply a perfect program for offering remote support and service desk to the clients’ PC. It gives the users the option of screen sharing, remote support, support for mobile devices, integration of APU that make it easy for the users to identify and solve the issues in a faster way quickly.
The three most significant advantages that you will get by using the GoToAssist are the availability of trusted tools, lasting reliability, and increased satisfaction. Whether you want to support internal stakeholders or external customers, GoToAssist has covered the all-important areas of activities.
The service desk function lets the client add the structure to their service desk with an ITIL based tool for tracking all kinds of issues, problems, incidents, changes, and releases. It also allows the users to reduce tools downtime and other direct and indirect travel expense through its newly added live camera streaming of a client’s mobile device.
Overall, GoToAssist will increase the performance of the organization by merely equipping you with all state of the art enterprise-grade remote support. GoToAssist has only one paid version that can be acquired either on the monthly payment plan or a yearly payment plan.