HCL Digital Experience
Intelledox is a platform that offers a smooth, digital onboarding software through which users can deliver a personalized experience to customers. The platform helps the users in transforming their forms-based processes into the intelligent and conversational user experience. Moreover, it enables users to attract customers and keep them loyal by providing them with exclusive services and rewards.
The platform allows the staff to deliver seamless, mobile-friendly, guided interaction to manage risks and reduce demand for support services. Moreover, it helps users to make their conversations smarter throughout the entire lifecycle of customers. It allows users to use the data guide at every interaction to adapt according to the customer’s context and device. Users can cut through customer’s confusion and improve the transaction completion rates and resolve mistakes.
Intelledox helps extend the core data and system and update the information to update the system along the customer journey automatically. Moreover, it comes with a drag-and-drop tool to move products faster and for IT services, and it does not require Java skills.
Crownpeak DXM is a platform that helps in removing the complexity and barriers which are associated with the digital experiences to allow users to engage easily with the customers. The platform comes as a SaaS digital experience platform that delivers enterprise-grade digital experience and offers unique cloud-native tools. Moreover, it delivers trust-building opportunities and executes high-quality digital experiences with confidence.
The platform comes with a web content management feature that provides multi-site, multi-language, and other collaboration features for flexible delivery systems. Moreover, the software is always up to date with all the latest security techniques and features and offers services in headless delivery, SEO, omnichannel experiences, etc. It has a feature known as experience optimization and governance, which drives higher conversion rates and more revenue.
Crownpeak DXM helps users by ensuring that their experiences are personal, accessible, responsive, and secure. Moreover, it offers content, brand, SEO, accessibility governance, and A/B testing. Lastly, its privacy UX tool gives users the chance to craft their own rich experiences with global privacy laws.
Kentico Xperience is a platform that allows users to create stunning digital experiences faster and combines different areas into one single point. The platform can combine content management, digital marketing, and commerce into a single seamless digital experience for its users. Moreover, it helps users create content and execute digital initiatives faster with an easy-to-use solution for driving results faster.
The platform enables the staff to create personalized content for the customers across different channels on the web, mobile, email, and create touchpoints to see what is attracting customers more. Users can automate digital campaigns to keep their customers engaged all the time, and nurture leads and get more sales out of them.
Kentico Xperience gives users templates to create their automation with a drag-and-drop designer, and they can sell their products online with ease. Users can customize every customer’s experience depending on their interests to increase conversion rate and ultimately target the increase in revenue. Users can collect data through smart forms to know more about the customers.
Progress Sitefinity is a platform that allows users to accelerate their digital transformation with a highly extensible and high performing digital experience platform. It comes as an all-in-one marketing solution that offers powerful content management. Personalization and provides connected commerce facilities. Moreover, it enables digital agencies to deliver personalized content through different channels.
The platform has a content management tool that builds engaging digital content for the customers, and users can send it on different channels. Moreover, it provides insights to users to help them engage and convert visitors easily and let them know what is needed more. It has a personalization tool that can personalize everything, anywhere.
Progress Sitefinity has an optimization feature that can quickly define the aspects which need to change, and users can run A/B split tests to find the impact of their work on web metrics. It allows users to stay in content with their customers to build a strong customer relationship. Lastly, it has effective digital commerce that can delight customers during the purchase experience.
Adobe Experience Manager is a platform that offers solutions to users to fulfill their needs for content and digital asset management. The platform enables users to get a personalized and content-led experience to get their faster results and increase their sales and revenue. Moreover, it comes with a content management solution that ensures consistency in content and personalized according to every customer.
The personalized content will help users to get more leads out of visitors, and they can create an exclusive digital experience for visitors across various channels. Moreover, it enables users to spend more time on experiences than searching content as the software will do it for the users.
It provides such tools through which users can adapt and deliver assets across audiences and channels, and they integrate different solutions at any point. It offers users forms to get data from the customers and communicate with them with ease. Lastly, it comes with a cloud service, and users do not have to worry about the space issues for storing data.
Adobe Target is a platform that allows users to test and optimize every experience they get from the customer at any time. The platform comes with AI-powered testing, personalization, and automation features to help users find the right individual in the haystack. It allows users to take omnichannel personalization to the masses, and users can use its progressive profile to give the best experience through every channel.
The platform ends the guessing game for the users, and they can start running tests on everything through every channel anytime to know about the results. Moreover, its AI-personalization helps users personalize every visitor and apply artificial intelligence to know more about them.
It provides the right mix of the tools through which users can give a personalized experience to every person. Adobe Target allows users to run A/B testing to know more about the right combination of content and layout to get more visitors’ engagement. Users can dig deeper into the testing and automation system to know more about their customers.
Acquia Open Digital Experience Platform is a software that offers the only open digital experience platform that allows users to personalize everything for their customers. The platform enables users to drive engagement, conversion, and loyalty and allows users to set up maturity level. Moreover, users can also support their customers at all stages when they are visiting any campaign or website.
The platform enables users to listen, learn, and deliver a unique journey to every visitor by providing a personalized experience. Moreover, users can ensure they tackle the customers on every channel, ensuring the customers’ maximum engagement. It offers fast and personalized content more easily than ever to allow the customers to connect easily with the system.
Acquia Open Digital Experience Platform provides no-code applications through which they can unify data and enable marketers to quickly and easily optimize website content and customer experience. Lastly, users can deliver the right message to the right channel, whether its website, SMS, a social platform to email to maximize the impact.
Salesforce Audience Studio is a platform that helps users to get deep insights by unifying and capturing data to make relationships with the customers strong. The platform allows users to place multiple touchpoints at different places to know what attracts more attention from the users how the platform is gathering data. Moreover, it enables users to combine data from any source to deliver personalized marketing experience, and they can capture all the data.
The platform can segment the audience precisely depending on their interests, and they can then reach the right audience quickly. It allows users to reach the customers wherever they are, and they can send then relevant messages at the perfect moment. It helps the users to understand the customers by unifying all the disparate data sources into a single place.
It also helps users discover new insights, and they can respond to new signals and sources to identify new customers. Moreover, users can gain insights to understand the customer journey to drive the campaign and increase sales effectively.
InfoFlo is a platform that offers solutions to users to manage their customer relationships, and it does not have any recurring costs. The platform comes with a feature that allows users to keep everything in their system streamlined, and they can integrate their office management solution completely with PBX.
Moreover, it enables users to sync their contacts and calendar events with the Outlook and stay updated with all the details. The platform also provides a unique document management software that enables users to manage their files, and they can know who has check-in and out of the system. Moreover, its marketing tool helps users to retain customers and build long-term relationships with prospective clients.
Users can create milestones for all of their projects through it, and they can associate different tasks with these milestones. InfoFlo enables users to link their emails with specific contact to know the incoming and outgoing emails all the time. Moreover, the platform helps users store their documents in it for later users, keeping it safe.
Solid Performers CRM is a platform that allows users to manage their business satisfyingly. The platform comes with effective lead management through which users can never miss any prospect, and they can collect all the details about their leads. Moreover, the platform also makes it easy for the users to manage their clients, and they can keep the detail of their clients from their arrival to the billing.
The platform has a professional project management system that allows users to manage their projects, assign tasks, and allocate them to their teams. Moreover, users can add any number of vendors to the software, and they can handle all the purchasing of products through it. Solid Performers also allows users to handle the invoicing feature to generate invoices for the customers online.
Solid Performers CRM helps the staff manage finances and keep track of the income and expenses. Lastly, it also allows the managers to use its user roles feature to restrict different people’s access to the documents.
Inspirria is a platform that helps users in managing the customer relationships and resource management of employees. The platform allows users to increase their focus on customer experience and helps in retaining customer loyalty. It offers efficiency in managing the sales processes, and users can improve revenue and enhance profitability. It helps users in accelerating the growth of the organization by implementing end-to-end services.
The platform helps the users deliver powerful customer relationship management capabilities, including sales force automation, customer support and service, and flexible customization features. Moreover, users can integrate it seamlessly with the existing ERP investments, and users can get a 360-degree review of their customers. With the help of this software, users can manage global sales and services.
Inspirria allows users to optimize the sales processes with tools that can drive performance, and they can get a real-time view of their sales and services. Moreover, it improves sales performance through forecasting and commission management. Lastly, users can reduce their case resolution time and can increase service productivity.
More About HCL Digital Experience
HCL Digital Experience is a platform that offers the right kind of experience to users to attract customers and meet the needs of their business. The platform helps the users increase their productivity, and they can improve access to the core applications of their system. Moreover, it also allows users to create a better public-facing website through which users can create more personalized content.
The platform enables users to reduce their service costs, and they can increase the satisfaction of customers by providing more personalized and secure access to data. Moreover, it also ensures the secure exchange of information and application with the suppliers and can reduce the supply chain costs. The platform also provides new content creation tools through which they can create more engaging and attractive content.
HCL Digital Experience comes with revolutionary future-proof IT features to transform their digital experience to the next level. Moreover, it also helps users redesign their content page anytime, and they can deliver applications and experiences to audiences faster.