Paid

Helix IM

Helix IM is an issue-tracking tool for teams of all sizes. With this software, you’ll be able to create and manage tasks, issues, defects, and customer feature requests efficiently using a simple yet powerful interface. There’s more to it than detailed task management, though you can also use the boards feature to put out a call for help from your team on any given project. And you can add users with different permission levels so that different types of projects don’t fall into the wrong hands.

Helix also has a RESTful API that can be used to integrate with other tools and services. Another notable feature is that it’s designed for managing issues in teams of all sizes, from an internal team to a large enterprise project team. This includes tracking requests, tasks, bugs, and defects. You can create tasks for your team or assign them to someone else. You can assign due dates or assign specific people to each task to keep track of progress along the way. All in all, Helix IM is a great tool that you can consider among its alternatives.

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Helix IM Alternatives

#1 Bugfender

Paid
0

Bugfender helps you find and fix bugs in your app before any error is found by the user. It’s a cloud-hosted remote logging tool that enables you to monitor the real devices of your real users without having direct access to them. When a bug occurs, Bugfender will report it back to you with all the details on where and when it happened. In this way, you don’t need to wait for customer complaints before fixing bugs.

Instead of trying to remember what those pesky details were from weeks ago or trying to reproduce those pesky bugs on a simulator, Bugfender will tell you everything about them as they happen. It does not require you to upload any data to the cloud, and it’s entirely self-hosted. You can use this tool without ever having to send your users’ device data into the cloud at all. All in all, Bugfender is a great tool that you can consider among its alternatives.

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#2 Bird Eats Bug

Freemium
0

Bird Eats Bug is a tool that lets you create technical bug reports even without technical skills, right from your browser. Create bug reports from anywhere on any device with an internet connection and help companies reduce costs and improve their software. If you are a developer, you know how difficult it can be to create a bug report from scratch. This relatively easy and efficient tool helps you create and complete technical bug reports in minutes.

Push bug reports straight to your existing tools and simplify your workflow and keep all your issues in one place. Easily share your reports with other team members. Jumping between tabs is a waste of time. With Bird, you can do all bug reporting from one interface and upload it directly to your issue tracker. All in all, Bird Eats Bug is a great tool that you can consider among its alternatives.

#3 Marker

Paid
0

Marker is a simple and intuitive bug tracking tool that offers a wide range of features for seamless collaboration with JIRA and other popular project management platforms such as Asana and Trello. It allows for teams to have conversations with their customers, partners, and teammates in one place.

Marker not only facilitates bug tracking but is also a powerful tool for creating visual workflows that help manage bugs more easily. You can create issues on any of the platforms they have access to without being required to move back and forth between different applications. You can capture defects right from within JIRA or Trello by either submitting an issue through Marker or uploading a screenshot of the defect in their browser.

Marker also has seamless integration with GitHub. You can comment on GitHub Pull Requests directly from this tool. This allows teams to have conversations about code changes within the commit message, which is more effective than commenting on the Pull Request directly. All in all, Marker is a great tool that you can consider among its alternatives.

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#4 Shake

Paid
0

Shake is a website that lets web developers and designers report bugs directly from their browser without worrying about the product version or the host of the browser. A feature that makes this stand out is the shake feature. Whenever you receive any bug, just shake your phone, and it will send the report to your team. The dashboard gives you a detailed view of bug reports which is accessible no matter where you are.

It integrates over 100 data points from Google Chrome, Mozilla Firefox, Internet Explorer, and Safari to make reporting easier. You can save what you find on shake.com for later use as a reference or even share it with your team members through email or google drive. All in all, Shake is a great tool that you can consider among its alternatives.

#5 Bugasura

Paid
0

Bugasura is an issue tracker and reporter for modern SaaS Teams that make processing of things simple and fast. You can use it to quickly log issues, attach screenshots or videos, chat with your team, or watch the system work live in the context of your app. As bug reports are submitted to Bugasura they are converted into rich radar charts that show all team members what is currently being worked on plus what’s been completed.

With this information, everyone at the company will be fully up-to-date about current issues even when working remotely or outside their usual day. You’ll have personal dashboards to stay in touch with your progress across projects, in addition to a view of the product status at any time.

Team members can even create task lists featuring their own issues and track tasks. Team members can create their own ticket templates to quickly enter common details about their issues. If your team needs to add any custom fields, these fields can be added without having to modify code or re-compile the application. All in all, Bugasura is a great tool that you can consider among its alternatives.

#6 BugHerd

Paid
0

BugHerd is a bug tracking and feedback tool that helps you, your team, and your clients find bugs and give feedback on websites or web applications. It also has some great features to help you track progress with the bugs that are being worked on. You can also receive email notifications when somebody submits new bugs or feedback via the app.

This is a must-have for any software company that wants to build quality software fast while gaining user trust by providing transparency around their bug fixing processes. BugHerd makes it easy to find bugs in a web application. When a bug is submitted, a notification is sent to the developer by email, and it is also posted publicly so the rest of the team knows about it.

The developer can fix the bug, provide a status update or ask for more information from the person who reported the bug. In addition to sending email notifications, you can also be notified about bugs via an in-browser notification that can be added to any page or website. All in all, BugHerd is a great tool that you can consider among its alternatives.

#7 JunoOne

Paid
0

JunoOne is an IT project management solution for software developers, software delivery companies, and software integrators across the globe. It provides a platform for development teams to collaborate on codebases to release better, faster, and with fewer errors. What’s great about JunoOne is its ease of use; even if you’re completely new to Atlassian tools, you’ll be able to use this product in no time at all. It’s also well-suited for teams looking to try out new tools without making a big commitment since it integrates easily with GitHub.

It’s the only product in this list that allows for private projects, meaning you can make your source code available for paying customers while keeping it closed otherwise. But what’s really great is that all of this doesn’t have to take any time away from the actual development; you’ll have an Agile planning tool built right into beta projects, so you can move faster than ever before. All in all, JunoOne is a great tool that you can consider among its alternatives.

#8 Bugwolf

Paid
0

Bugwolf offers a SaaS-based platform to user-test applications, websites, and products across multiple platforms and devices. The tool makes it easy to test your products, websites, and apps with users from different backgrounds. With the platform, you can quickly get a user sample of all demographic groups, ages, and devices.

You can consider this as one of the most efficient ways to test your product and get insights into your customers’ experiences instantly. Bugwolf runs in the background and constantly monitors how users interact with your desktop and mobile applications.

With this tool, you can monitor user activity, such as keystrokes, mouse movements, and touch events, identify usability issues such as errors or lack of necessary functionality, and get insights about a specific demographic group or device at a glance. Drastically reduce the chance of a catastrophic bug going live and eliminate the impact of customer-facing bugs. By testing quickly and more often, structured testing can reduce both financial and reputation risks. All in all, Bugwolf is a great tool that you can consider among its alternatives.

#9 Futuramo Visual Tickets

Paid
0

Futuramo Visual Tickets is an issue tracking and bug reporting tool that offers feedback channels to project management and even works with other apps so you can share notes for collaborative work. If you’re looking to get the most out of your next project, look no further, as this app automates all of the workflows needs your team will have.

The app has been built on the latest web technologies, so you’ll be able to use the app with any device, no matter how old it is. You can easily share notes on any device, change your password from anywhere, and more. If your team is spread out between different computers, Futuramo Visual Tickets lets you collaborate using real-time chat.

Another important part of project management is that people don’t forget things or lose their ideas when they take breaks. With this in mind, the tool lets you create tasks in your project for each person in your team to work on. Use the advanced filters panel to easily locate and categorize your tickets, sort your tickets by their properties, and organize the list and stay focused on top priorities. All in all, Futuramo Visual Tickets is a great tool that you can consider among its alternatives.

#10 LogRocket

Paid
0

LogRocket is a cloud-based product analytics platform that empowers software teams to create the ideal product experience. Even with the best design, the most intuitive user interface, and cutting-edge development tools, your favorite apps are always just one crash or performance issue away from being loved by users. This incredible tool bridges the gap between what developers do in their code and what users see in real-time.

Integrate LogRocket with Qualtrics, Wootric, Delighted, and other experience management tools to see why customers score NPS poorly or leave bad reviews. Uncover technical issues that have a statistically significant impact on engagement metrics. All in all, LogRocket is a great tool that you can consider among its alternatives.

#11 Disbug

Freemium
0

Disbug is the leading bug reporting tool for web pages that allows you to record your voice, save screenshots, log console messages and network requests, and listen for user events like clicks and key presses. All this data is automatically sent to the server every time you click Submit. It’s powerful enough to help you find bugs with ease. It will keep your project managers happy with never-ending daily reports of all the work you’ve done so far without needing to remember your steps or carrying around a clipboard full of screenshots in between meetings.

You can record audio narration through your browser, in your browser’s native dialogs, in scripts you use, or wherever you see fit. Save screenshots to your computer or send them to Disbug for review in a graphical format that you can then upload to the server. Log console messages, network requests, and other actions. All in all, Disbug is a great tool that you can consider among its alternatives.

#12 BUGtrack

Paid
0

BUGtrack brings project teams together and helps them get projects done faster and easier. The software lets you take pictures of the bugs you find, organize your feedback board with comments from other team members, and even sync updates across different devices for easy access anywhere. All of this keeps everyone in the loop and helps expedite the completion timeline by getting everyone’s opinion on a single platform. The goal of this tool is to improve the workflow and communication in your team with its features.

If you encounter any issues while working on bugs, BUGtrack’s collaborative environment helps keep communication at its highest level possible. You can update your team members about your progress or update them on who they should be talking to next through the app’s communication feature. Moreover, you can also share images of bugs to get feedback from your team members. All in all, BUGtrack is a great tool that you can consider among its alternatives.

#13 Retrace

Paid
0

Retrace is an all-in-one IT management software designed to help app developers manage their logs, track bugs, errors, servers, and all the other related things. It is a comprehensive application performance solution that comes with all the primary tools and services.

The solution offers developers the performance that centralizes critical data needed for app development, server monitoring, error management, and providing users with a unified dashboard that covers multiple data centers, server dashboards, and applications. This complete solution also enables developers to instantly see how their codes perform what issues are plaguing the system and quickly perform the necessary actions to fix problems.

With this, developers can also identify and resolve system problems, server issues, and information leaks, among others. As compared to all the other similar solutions, it is quite simple to set up and offers immediate out-of-the-box value with its auto-discovery functionality and perfect default settings. It can be scaled up to down seamlessly base on your current environment and requirements. There is also a list of core features that make the solutions perfect for all kinds of application developers.

#14 Rollbar

Paid
0

Rollbar is a powerful tool for web and mobile applications and helps effusively track bugs and issues. It is simple and easy to use software and available to use in multiple languages that make it easier for coders around the globe to track all the errors before users report them.

Rollbar’s offers an easy-to-setup that provides meaningful notifications and helps in quickly analyzing, diagnosing, and fixing the issues. This development solution supports all major languages such as PHP, JS, Ruby, WordPress, and .Net and identify messaging and source-code issues. Businesses of multiple sizes can benefit from the solution as it works with all major languages and frameworks.

It pinpoints the errors and helps analyze where and why the code was broken that make easy for users to manage exception from different platforms and environments by offering all the data at the single location. Just like other similar platforms, it also provides customizable grouping rules with some additional features and tools that make it better than others.

Rollbar also includes core features such as REST API, support of all major languages, smart error groping, tracking code deployment, custom log messages, full-text searching and JavaScript Source Maps, etc. Rollbar is an excellent platform for all sizes of businesses.

#15 TrackJS JavaScript Error Logging

Paid
0

TrackJS JavaScript Error Logging is a perfect monitoring platform that provides you information about the errors to fix them. The platform comes with all the application events, user actions, and network requests that are the cause of producing problems. You have the leverage of inline source code and stack traces that feature the fastest way to understand the frontend issues. The automated workflow provides quick information about the bugs that allow not to wait to report for the bug.

TrackJS is making things easier for your teams to handle error easily and all the fault are accessible for your organization. The platform provides you with transparent alerts and more straightforward reports to understand problems better with frontend code with the context to fix issue nimbly. You have a simple three easy steps for Java Scripting, starting with installing the agent. After you have automatic logging to capture API and finally you have reports and alerts that surface from your errors.

#16 GitLab issues

Paid
0

GitLab issues tracker is a reliable, agile tool known for its collaborative adaptability with developing ideas, planning work, and solving complex problems. The software provides you extreme functionality to monitor all the issues expertly and then get the best possible solution to fix the bugs that pave the way for high customer satisfaction. The platform leverages you with detailed statistics and reports to be more productive for the perfect execution towards the solution of the problems.

The software provides perfect implementation between you and your team via sharing and discussion on the proposal before solving issues. GitLab issues tracker comes with the simple list or spreadsheet that assists managers in understanding the problems that can arise in the project and make proper prioritization accordingly. Typical cases include tracking task and work status, accepting feature proposals, support requests, bug reports, and elaborating new code implementations.

#17 ErrLytics

Paid
0

ErrLytics is a trusted on-demand analytics services provider that allows you to monitor the performance of your web application’s JavaScript error. The software provides you all the error occurring at the client-side and facilitates you with analytics for your website with intelligent filters. ErrLytics is assisting organizations to focus on products, and you do not need to take headaches of manually triggering events in JavaScript.

The software is dispensing abundant customer satisfaction with a better experience for users by eliminating all the errors and gathering user behavior with reliable functioning. You will be delighted by having multiple future features that are page-load information, heat maps, funnel tracking, active customer engagement, and more. ErrLytics reduces the time to get enough data, and you have the advantage of getting click tracking anytime without a single line of code.

#18 Bugsee

Paid
0

Bugsee is a reputable bug and crash reporting software that allows you to reduce time to solve issues and track bugs. The software ensues with comprehensive reporting and analysis that enables you to make more informed decisions for the more productive results. You can see the video of all user actions communicate with the backend and system state that led to the problem, and you can fix it accordingly.

The software integrates with the bug tracking tools that pave the way to automate and simplify your bug lifecycle more effectively. You can replay all your app’s console logs synchronized to the network traffic and video, and you have the advantage of getting statistics on similar crashes. Bugsee permits you to analyze trends broken down by device type and OS, and you can add custom data to the timeline. The software allows you to see all the HTTP and HTTS responses and requests, and besides, you can get the exact filename, method, and a line number of the crash.

#19 Bugsnag

Paid
0

Bugsnag is an intelligent tool that allows you to monitor errors and provides reports for App stability. The software will enable you to take functional adaptability and offers alerts about bugs, error, and even more. Bugsnag grants you more stability for effective monitoring so you can make more informed data-driven decisions and about building new features. You have the advantage with a full-stack stability monitoring solution that permits best in class functionality for multiple mobile applications.

Bugsnag comes with a straightforward dashboard that sanctions you a delightful experience of all your apps in one centralized location. You can reduce the error as possible as you can with the end-to-end diagnostic feature that permits you to produce more productive results. The software offers you precise search, and prioritized customer segments and flexible error capture libraries impart countless customization options. Moreover, Bugsnag is a reliable option for sound error reduction with modern diagnostic capturing for mobile, backend apps, and web.

#20 The Bug Genie

Paid
0

The Bug Genie is a robust and friendly issue tracking and project management software that comes with agile functionality to streamline the development process. The software provides you nimble tools for efficient bug tracking that gives productive results to develop things better. The Bug Genie delivers extreme support for Scrum, Kanban, and others, and you can burn down graphs, charts, and estimation tools, and you do not need extra plugins.

The software entitles you to connect with the existing source control system ranging everything from GitHub to private repositories. The Bug Genie is featuring multiple workflows with custom transition views that set the tone for the team to track time and define the workflow of an organization. The features that make Bug Genie more sumptuous are project dashboard with multiple things, RSS support, intelligent wiki, integrated functions, automatic roadmaps, live estimation, pair programming, source code, command-line tools, and many more to add.

#21 Errorception

Paid
0

Errorception is a robust and painless JavaScript error tracking tool that comes with every function to streamline the project efficiency. The software comes with the simple copy/paste a JavaScript snippet to your site, and your error will record in a matter of a few minutes. Errorception provides you multiple integrations with third parties, and you also have the benefits of getting notified with WebHooks to get errors where you want. The software modifies the code via adding a script tag, and you do not need to change your code.

Errorception is making its mark via grouping your error together that eliminates all the long, daunting list of logs, and you do not have to mark for duplicate error. The multiple features are HTML spec, vibrant data gathering, minimal request, deferred async loading, minimized process, and Global CDN. Now, source maps are automatically applied, and there is no load-time performance hit that set your site to operate at top speed.

#22 Appflux

Paid
0

Appflux is an advanced error tracking and error analytics tool that benefits you with the integration with Rails and Rack application. The software provides your team to capture and analyze the error in a more proactive way via adapting technological functions. Appflux comes with the classic interface that is easy to use and start a discussion from the word go, and you can do many things like commenting, add files, tagging, and more.

The software permits you to keep your all project in one location and visually appealing stack traces helps you to detect an error in no time. You have the command to drill down on recurring expectations with browsers, specific line numbers, and details on parameters. All the meaningful data is at your place with grouping and duplicate error detection. You do not need to discuss with team members on emails because you have an internal client communication on Appflux, and every message remains internal to the team by default.

#23 MantisBT

Free
0

MantisBT is a popular free web-based bug tracking system that is written in PHP and works with MySQL, MS SQL, and PostgreSQL databases. You can create a database by going to the Administration page and clicking on the drop-down link next to Create Database. The UI makes it more flexible and customizable for you to edit things on the fly.

A great feature is the role-based access control for admins that put members in control of the project. Besides this, the members are notified with every update, resolution, and comment with notifications. All in all, MantisBT is a great tool that you can consider among its alternatives.

#24 Bontq

Paid
0

Bontq is an online bug and issue tracking system that provides the easiest way to manage projects, track bugs, add tasks and even store all your documentation. If you’re managing a project and getting flak from the poor quality of the deliverables, then this is the tool for you. Whether you’re building a website or tweaking your latest app, Bontq has got your back with its efficient interface and targeted features. Last but definitely not least, it won’t set you back a fortune.

It’s not just a bug and issue tracking system; it’s much more than that. It also has a task manager and file manager for all your documents and attachments. You can customize how it looks and feel, giving you easy access to all the needed features and functions. The interface is very well designed and intuitive. All in all, Bontq is a great tool that you can consider among its alternatives.