HelpSpot Ticket Management Alternatives

Paid

HelpSpot Ticket Management

Description
HelpSpot is a help-desk ticket management system that organizes the visitor coming to the company and doing their work without any hesitation and get passes to different departments with full security. It has a nice interface that is easy to customize, and everything is laid out beautifully, so the user does not feel any problem navigating the platform… read more
Filter by Platform

7 HelpSpot Ticket Management Alternatives & Similar Software for Android

Paid
0

1. Tawk.to

Tawk.to is another live chat application that focuses on successful communication between businesses and their clients. As compared to the other similar platform, it is a modern and intuitive tool specially created to help you find an efficient way to bridge the communication gap but is nevertheless offered for free.

With the help of this platform, you can easily communicate and monitor your beloved customers without hassle. It allows you to reach your customer directly from your website, mobile application, or a customization page.

Paid
0

2. JivoChat

JivoChat is an all-in-one live chat platform that uses customizable and innovative mobile conversation wizards. It is designed for companies who are looking to streamline customer communication and to deliver a memorable experience that would motivate users to subscribe and read their content etc.

The platform packed with outstanding features like real-time visitor monitoring, hotkeys, chat logs and page view history, etc. It is a simple and easy to use app that means the least tech-savvy users in your team will grab hands around it in no time.

Paid
0

3. Freshdesk

Freshdesk is a cloud-based desk solution with useful features and exceptional customer service. The platform is specially designed to meet the demands of both small businesses and large companies. It offers a powerful streamline system that allows your all customers to communicate in one place.

Freshdesk has integrated phone, live chat, support, and game mechanics as well as work with legacy productivity tools and your CRM when you need to pull out customer information. It works with accessible help desk and multimedia applications such as Google Apps, YouTube, and Slide share, etc.

Paid
0

4. Freshchat

Freshchat is a modern messaging platform built for teams who want to do more. It is also known as a proactive mobile messaging and engagement application designed for sales teams. According to its customers, it helps bring chatting experience to a more personalized level and adjust conversations to both yours and your customer experience.

The platform lets you prepare and distribute contextual messages, capture leads, and collect valuable customer intelligence directly from your users or third-party system. It provides a variety of channels to talk to your customers, such as their websites, mobile applications, in-products, and social media profiles.

Paid
0

5. Smartsupp Live Chat

Smartsupp Live Chat is a tool that offers visitor recording feature. It helps the companies to improve sales communications, boost customer loyalty, and understand customer behavior. The app is available to use in multiple languages such as English, Danish, Dutch, Italian, German, and Spanish, etc.

The visitor recording feature allows you to see the behavior and movement of visitors on your website and also view a video with every visitor’s mouse clicks and movement. Smartsupp is a simple but powerful tool that is used by more than 58000 leading companies, including SkyPicker, Skoda, Microsoft, and Conrad, etc.

Paid
0

6. Chatango

Chatango is a live chat tool specially made for those who want to keep their community on their website. The device introduces a clean conversation with auto-moderation, community moderation, and optional anonymity that attract more audience around the world.

It is a bit different as compared to the other similar tools that allow you to find and talk about people with similar interests. With the help of this powerful tool, you can effortlessly search the directory of people online by interest, images, distance, and other criteria.

Paid
0

7. Tidio Chat

If you are looking for a live chat widget for your website, here is the best option for you named Tidio Chat. It is a new live chat service that enables you to communicate with your customers easily. The tool is designed for those who want to interact with their customers and deliver perfect customer care service.

It is simple and easy to use tool that has thousands of users, and you can access it anywhere in the world. It supports multiple devices such as desktop, smartphone, and tablets. Once you install the Tidio Chat plugin, you will be ready to take advantage of service, no registration, no personal information required.

More About HelpSpot Ticket Management

HelpSpot is a help-desk ticket management system that organizes the visitor coming to the company and doing their work without any hesitation and get passes to different departments with full security. It has a nice interface that is easy to customize, and everything is laid out beautifully, so the user does not feel any problem navigating the platform.

It supports both cloud-based system and desktop-based system and comes with the business handled customer support module and bring a robust tool that streamlines tracking of constructors and brand to enable business and deliver the work beautifully and accurately. HelpSpot offers many facilities and provides a constructive layout of everything given on the site.

HelpSpot core features consist of website widget, automated workflow, ticket management, custom branding, reporting, self-service, automation, ticket creation, batch operation, and much more. It also comes with integrated support for the users and gives issue-resolving notes and helps the user with remote access in any bug reporting or troubleshooting.

The API module of HelpSpot consists of a sophisticated graphical interface and gives a guided structure for easy navigation. It offers a free trial version, but if you are an organization of more than three agents, you need to purchase about $600 annually.