JitBit Help Desk Alternatives

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JitBit Help Desk

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JitBit Help Desk is a complete help desk ticketing system that is used by freelancers, small businesses, and large businesses. It is designed for deployment via cloud hosting and self-hosting that allows users to manage and track incoming and support request emails as well as their associated tickets… read more
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3 JitBit Help Desk Alternatives & Similar Software for Android

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1. Mobiwork MWS

Mobiwork MWS is a complete field service solution that features GPS tracking, billing and invoicing, inventory management, work order management, electronic forms, scheduling and dispatch etc. It is a cloud-based solution and offers deployment options and native mobile compatibility with Android devices. With the help of this solution, the user can easily capture location which when they log in to the app on a smartphone that allows administrators to visualize map and paths as well as analyze movements. Its notifications include device events, geo-fencing and emergency requests. The solution and also allows administrators to utilize the system in order to track individual users. It also collects and analyzes data related to GPS tracking that provides timesheets. The software can be utilized by field service companies of any size and any type and in numerous vertical and can be used by one user to thousands of users. Mobiwork MWS pricing is subscription-based that depend on the number of users.

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2. Housecall Pro

Housecall Pro is an all-in-one cloud-based field service management solution that is specially designed for service professionals to automate their workflows. The program includes a native mobile app and complementary web portal and serves a massive range of industries including cleaning, plumbing, electrical and more. Housecall Pro is a complete solution that allows companies to forego paperwork in favour of digital automation. The solution contains all the core features such as job scheduling, dispatching, payment processing, automated receipts, estimates, and invoices, customer notifications, company chat, as well as postcard and email marketing automation. With the help of this solution, customers can book services via its mobile app, communicate through a centralized messaging system and make online payments. Housecall mobile app is available to use on both iOS and Android. There is a free version for single operators that offers many of the core features of the paid version. Its premium pricing is based on the number of users, and an enterprise license is also available that make it stronger than others.

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3. mHelpDesk

mHelpDesk is another field service solution that helps customers automate everything from first customer contact to getting paid. It is a simple yet powerful solution that comes with all the major tools and services including customer management, dispatching, quoting, invoicing, billing and reporting. It has multiple features to support the field service-oriented business such as integration with both QuickBooks Online and QuickBooks Desktop for accounting. The solution also has an offline mode that allows technicians to continue using the mobile app in areas without an internet or cell reception. It is entirely a cloud-based solution that allows you to access it on any mobile device with internet access easily. This enables field techs to access all the necessary information about a job right from their mobile device. mHelpDesk field service solution also provides visibility into staff schedules that help to dispatch and alert field employees. Just like all the other similar platforms it also has numbers of key features that make it better than others. The great thing about this platform is that its estimates and invoices are customizable that allows organizations to easily create templates that make sense for their business and customers. The mHelpDesk system also offers integration feature that allows you to easily integrate it with any unique company website, providing functional widgets, forms and login boxes.

More About JitBit Help Desk

JitBit Help Desk is a complete help desk ticketing system that is used by freelancers, small businesses, and large businesses. It is designed for deployment via cloud hosting and self-hosting that allows users to manage and track incoming and support request emails as well as their associated tickets. The software leverages machine learning to automate tasks and enable you to focus more on customer service operations instead of tedious back-office tasks. Also, it focuses on UI simplicity and not contains any extra features or tools that irritate users. Unlike most of the traditional help desk solutions, JitBit has a powerful REST API that lets it integrate with dozens of external apps. The software can work seamlessly with your company’s existing solution, Active Directory, and email that make it better than others. Its reporting tools also make it easy to keep a critical eye on your team performance. The software comes with a set of built-in analytical reports that will give your business insights about various issues and customized report features that enable you to build your own reports quickly. JitBit Help Desk other feature includes complete ticketing management, team mailbox, canned responses, and real-time updates, file attachment support, secure web-based interface and asset management, etc.

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