Paid

MaestroQA

MaestroQA is a platform that allows users to build customer loyalty of their brand and helps in delivering moments of customer delight at scale. The platform basically enables the maps to helps users track all the channels through which users can get the best performance and delivery of their results… read more
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What are best MaestroQA Alternatives for Android?

#1 Sonetel

Paid
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Sonetel is a communication app that lets you make an international business call at the cost of local calls. It is a simple but powerful solution that supports three methods for making calls such as Call True, Call Back, and VOIP. The call is then connected onward via Sonetel to the destination.

In a callback, Sonetel calls both your mobile number and the destination you called and then connects the two calls. All your call on this platform is connected via Wi-Fi or data connection, and you pay Sonetel for the local call at the destination.

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#2 Freshcaller

Paid
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Freshcaller is a cloud-based call center and phone system software solution designed for every type of business that helps enhance customer engagement with internal teams. Through this solution, users can purchase local and international toll-free numbers, and get real-time visibility into call queues as well as ongoing conversations, route calls to agent groups, set up custom business hours and more.

The software allows organizations to manage all kinds of call queues using an auto-receptionist with customizable wait time music to promote new services. It has a feature that allows users to set up custom business hours and automated variety of actions for each department, and route calls from IVR to specific call queues and agent groups.

#3 CallHippo

Paid
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CallHippo is a comprehensive could-based VoIP phone system specially created to meet the communication requirements of startups to small businesses. It is available to use on both web and mobile application and offer all the core features to automate a variety of tasks.

The best think about this software is that it enables sales, marketing, and support teams to make global calls. CallHippo allows businesses to buy virtual phone numbers of up to 50 countries around the world, add users on the same phone number, and make calls.

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More About MaestroQA

MaestroQA is a platform that allows users to build customer loyalty of their brand and helps in delivering moments of customer delight at scale. The platform basically enables the maps to helps users track all the channels through which users can get the best performance and delivery of their results.

The platform gives deep insights to users and allows them to correlated trends between agent performance and quality. It comes with a customizable scorecard for their business’s unique needs, and they can build up auto-fail and bonus sections. Moreover, users can support their agent performance through it, and they can deliver transparently pinpointed feedback.

MaestroQA allows users to send quality audits of agents to let them know how they are performing, and they create a consistent performance amongst agents. Moreover, it helps eliminate human error with workflow automation, and users can perform calibrations for consistency in grader quality.

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