ManageEngine ServiceDesk Plus Alternatives

Paid

ManageEngine ServiceDesk Plus

Description
ManageEngine ServiceDesk Plus is a complete IT help desk software solution that combines all help desk functionalities and asset management in a single platform. The software is created to help users get full visibility of all kinds of IT issues in their workplace and manage them accordingly in the most efficient manner… read more
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4 ManageEngine ServiceDesk Plus Alternatives & Similar Software for iOS

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1. Tawk.to

Tawk.to is another live chat application that focuses on successful communication between businesses and their clients. As compared to the other similar platform, it is a modern and intuitive tool specially created to help you find an efficient way to bridge the communication gap but is nevertheless offered for free.

With the help of this platform, you can easily communicate and monitor your beloved customers without hassle. It allows you to reach your customer directly from your website, mobile application, or a customization page.

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2. JivoChat

JivoChat is an all-in-one live chat platform that uses customizable and innovative mobile conversation wizards. It is designed for companies who are looking to streamline customer communication and to deliver a memorable experience that would motivate users to subscribe and read their content etc.

The platform packed with outstanding features like real-time visitor monitoring, hotkeys, chat logs and page view history, etc. It is a simple and easy to use app that means the least tech-savvy users in your team will grab hands around it in no time.

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3. Freshchat

Freshchat is a modern messaging platform built for teams who want to do more. It is also known as a proactive mobile messaging and engagement application designed for sales teams. According to its customers, it helps bring chatting experience to a more personalized level and adjust conversations to both yours and your customer experience.

The platform lets you prepare and distribute contextual messages, capture leads, and collect valuable customer intelligence directly from your users or third-party system. It provides a variety of channels to talk to your customers, such as their websites, mobile applications, in-products, and social media profiles.

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4. Provide Support

Provide Support is a Live Chat software which allows you to chat with your website visitors, give them instant online customer support and proactively sell your product. Easy and straightforward integration does not require technical skills, and you can set up Provide Support Live Chat on your website in 3 simple steps. Unlike the majority of other live chat services, Provide Support gives all the features in any subscription plan, without any limitations. Also, it always works stable, and our support team is available 24/7.

Provide Support offers a rich set of features that allow users to customize a live chat tool to match any website look and feel. Within account settings, you can easily choose the right chat window theme and color to make the live chat as an integral part of your website. A browser-based operator console allows you to monitor your website for chat requests 24/7 from any location or any system connected to the Internet. The system supports 256-bit encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more.

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More About ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is a complete IT help desk software solution that combines all help desk functionalities and asset management in a single platform. The software is created to help users get full visibility of all kinds of IT issues in their workplace and manage them accordingly in the most efficient manner.

From ticket management and data archiving to asset tracking and license management, you can be sure that this platform has all features and tools you’ll require. ManageEngine ServiceDesk Plus is an ideal solution for most of the organizations such as Honda, Disney, Xerox, and Vodafone, etc. and equipped with best-in-class ITIL features to simplify help desk efforts.

Its most notable functionalities include incident management, change management, problem management, and asset management. These combined with the platform’s intuitive yet easy to use interface and robust productivity solutions enable you to facilitate the different processes involved in handling all the IT help desk responsibilities while streamlining your workflow.

The core value of ManageEngine ServiceDesk Plus is that it boosts the quality of the service you are providing to end-users and as it applies best practices ITSM workflows. It also allows you to customize your helpdesk until it looks the way you want it. There is also a list of core features that make it better than others.