osTicket Alternatives

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osTicket

Description
osTicket is a help desk software design to enhance your customer service and experience. It is a powerful solution that is portable with any operating system; it offers an array of features you need for your help desk solution. The answer is ready-to-use, so you can quickly start using its support solutions right after downloading and installation… read more
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3 osTicket Alternatives & Similar Software for iOS

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1. Tawk.to

Tawk.to is another live chat application that focuses on successful communication between businesses and their clients. As compared to the other similar platform, it is a modern and intuitive tool specially created to help you find an efficient way to bridge the communication gap but is nevertheless offered for free.

With the help of this platform, you can easily communicate and monitor your beloved customers without hassle. It allows you to reach your customer directly from your website, mobile application, or a customization page.

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2. JivoChat

JivoChat is an all-in-one live chat platform that uses customizable and innovative mobile conversation wizards. It is designed for companies who are looking to streamline customer communication and to deliver a memorable experience that would motivate users to subscribe and read their content etc.

The platform packed with outstanding features like real-time visitor monitoring, hotkeys, chat logs and page view history, etc. It is a simple and easy to use app that means the least tech-savvy users in your team will grab hands around it in no time.

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3. Freshchat

Freshchat is a modern messaging platform built for teams who want to do more. It is also known as a proactive mobile messaging and engagement application designed for sales teams. According to its customers, it helps bring chatting experience to a more personalized level and adjust conversations to both yours and your customer experience.

The platform lets you prepare and distribute contextual messages, capture leads, and collect valuable customer intelligence directly from your users or third-party system. It provides a variety of channels to talk to your customers, such as their websites, mobile applications, in-products, and social media profiles.

More About osTicket

osTicket is a help desk software design to enhance your customer service and experience. It is a powerful solution that is portable with any operating system; it offers an array of features you need for your help desk solution. The answer is ready-to-use, so you can quickly start using its support solutions right after downloading and installation.

osTicket is a free and open-source platform that you can use, modify, and easily share anywhere. To make it better than others, it introduces a robust customization system that allows you to easily customize forms, fields, and lists of data during the ticket submission for customers to choose.

Meanwhile, you can also specify the criteria for the ticket queuing, giving you control over the information you want to see. It also includes core features such as agent collision avoidance, dashboard report, ticket filters, custom fields, and ticker filters, etc.