Qualtrics CX
Qualtrics CX is a customer feedback management software designed to collect the feedback of the customers to maintain the business. A first predictive intelligence engine is installed in this software that is known as iQ. This iQ automatically calculates and predicts the key drivers of the customer experience with your company.
An option of conducting surveys is also present in this platform that helps you out to collect the information about multiple clients through the pulse and transactional surveys. The net promoter score of this software is used to provide a rating by keeping the specific criteria in view. It keeps you update with the latest feedbacks.
Qualtrics CX allows you to manage the business efficiently by using its features. The simplest Interface is designed for you that is very easy to understand and use. It provides a facility for taking a pulse on your expectations and reactions in a good manner. Like most of the similar software, it also offers a dashboard where you can easily access all tools and features.
#1 Thryv
Thryv is a complete suite for local businesses to help them in running and growing. It enables business owners to manage appointments with clients and helps them in communicating with them to strike a deal. The CRM software of the platform allows the users to upgrade their contact lists and provides them a detailed list of their leads and customers.
The sales and payments feature enables the businesses to manage their invoice, issue them to the customers, and get paid on time. It provides a communication platform that allows companies to communicate with their customers via text and email from a single place.
Thryv helps the businesses in managing their appointments by syncing their calendar and enables them to manage their team projects effectively. It allows companies to maintain their reputation by replying to the reviews instantly. Lastly, it offers businesses an online presence both on websites and social media.