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Simplisys Service Desk Alternatives

#1 Micro Focus Operations Orchestration

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Micro Focus Operations Orchestration is software for IT Process Automation that allows you to automate routine business processes such as ordering products suppliers, provisioning new services, or managing users and devices. It is an advanced process automation system that uses a graphical interface to help IT professionals automate business processes and make them faster, easier, and less error-prone. It performs complex tasks such as workflows, web services testing, database management, networking, performance management, and Windows system management.

It provides full-text search in UNIX/Linux, Windows, and mainframe environments. It allows migration of all or part of a workload to another instance or host. It automates the execution of commands at defined times or when certain conditions are met. It integrates with other Micro Focus solutions, such as BizTalk Server, HP Operations Manager, and Microsoft System Center, to give people single views of IT service management and system monitoring that is easy to access and use. Overall it’s the best software for Robotic Process Automation.

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#2 UiPath RPA | Robotic Process Automation

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UiPath RPA | Robotic Process Automation is the fastest, easiest way to automate any activity that you repeatedly do. It makes it easy and fast to deploy automation software through a point-and-click user interface, requiring no coding or IT resources. The tool is used to speed up and simplify IT, HR, and Finance tasks. It is a native web application with a modern interface that provides you with the freedom to automate processes in any browser. It also comes with a free mobile app for iOS and Android.

Its software-as-a-service (SaaS) platform combines robotic process automation (RPA), intelligent process automation (IPA), data science, and machine learning to deliver highly scalable, flexible RPA capabilities that can be implemented and deployed quickly, at scale. Every day, more than 600 organizations use their technology to automate processes across finance and accounting, HR, IT services, or customer care functions. It offers complete support for business processes and workflows; it does not just ‘record’ repetitive tasks like other automation tools do; it actually understands them. Overall it’s the best software for Robotic Process Automation.

#3 Vmware Vrealize Orchestrator

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Vmware Vrealize Orchestrator is a powerful IT automation platform that enables organizations to realize the full potential of their private clouds and multi-cloud environments. It empowers organizations to automate the management of any application across any public cloud, including on-premises and other third-party clouds. It is a workflow automation platform that makes your IT work smarter and faster. It is an extensible, scalable, and highly available application that can support the needs of multiple teams, IT groups, and the entire enterprise.

It helps you to interact with other applications traditionally not accessible through a user-friendly interface. You can customize workflows and tasks according to your individual needs while also using plug-in tools. It extends the capabilities and functionality of virtualized applications. It automates processes across IT services. It creates custom interfaces for new or existing applications. It enables people to transform the way they build, deliver and consume Information Technology resources in a mobile world. In short, it’s the perfect software for IT automation.

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#4 Automation Anywhere – RPA | Robotic Process Automation

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Automation Anywhere – RPA | Robotic Process Automation is software technology that’s easy for anyone to use to automate digital tasks, like taking notes, making calls or scheduling meetings. It’s being used by organizations and everyday people all over the world to dramatically save time and money. It is also going to transform organizations and the workplace by automating boring and tedious tasks, allowing people to focus on higher-value, more creative work.

It is touted as a significant enabler of digital transformation, enabling organizations to expand their reach, improve customer experience and increase the speed at which they are able to deploy digital initiatives. According to Gartner, by 2019, more than 50 percent of enterprises will use RPA to perform high-volume, high-variety, and low-complexity tasks that are currently performed by people. It also integrates applications across different platforms. It is committed to innovation, open standards, and interoperability. Overall it’s the best software for Robotic Process Automation.

#5 Automic Service Orchestration (ASO)

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Automic Service Orchestration (ASO) is a cloud-based SaaS platform that empowers businesses to automate their operations. It supports the realization of digital business transformation in the areas of customer experience, service and efficiency, and manufacturing. As a leading enterprise-class automation solution, its purpose is to enhance business performance by connecting processes and systems. Orchestrating all B2B and B2C processes, from order to delivery, allows companies to automate every business process at an unprecedented scale.

It is a suite of applications that let you model, manage and run the IT processes that power the critical services your business runs on. With this software, IT services can be run in heterogeneous and complex environments across multiple on-premises and public cloud providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. This automation reduces operational expenses, increases business agility, and ensures better compliance with industry standards. In short, it’s the perfect software for IT automation.

#6 AutomationEdge

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AutomationEdge is a powerful RPA tool to automate IT and business processes with an AI-powered automation tool. Use AI-powered AutomationEdge to digitize your business processes & reach $1M ARR in 3 months. It automates Sysadmins’ tasks for effective IT services, reducing errors and saving precious time. Speeds up deployments, increases efficiency, and masters cloud migrations. It is a web-based service that allows companies to automate their business processes and transform their manual operations into fully automated workflows.

Rather than spending time teaching machines to interpret data and execute various tasks, the user simply uploads their necessary workflow and tasks; its AI will do the rest for them. With its powerful machine learning algorithms, it becomes possible for companies to improve the speed and efficiency of their business processes with a minimum of effort. It has a flexible deployment model, integrates with a variety of business applications, and features an open API. Overall it’s the best software for Robotic Process Automation.

#7 Aiwozo

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Aiwozo is a robotic process automation tool that has a revolutionary approach to creating and executing RPA workflows. It provides a graphical user interface that allows users to easily create, modify and execute robot workflows. Its code is transparent and readable, with the GUI showing the actual RPA code in real-time while the process is being executed. When the RPA process is being executed, the user has real-time visibility into exceptions and alerts, as well as easy access to saving files and analyzing the results.

It utilizes a unique ‘smart’ keyboard that makes it intuitive and easy to build workflows in minutes. The ‘smart’ keyboard shows fields of information that are important for that particular step of the robotic process at hand, for example, whether drop-down selections should be checked or unchecked, areas for free text input, etc. it empowers organizations to improve their operational efficiency, reduce operation costs and have full control over their data. Overall it’s the best software for Robotic Process Automation.

#8 SS&C Blue Prism – RPA | Robotic Process Automation

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SS&C Blue Prism – RPA | Robotic Process Automation is a leading robotics process automation (RPA) company that enables business outcomes through the accelerated digital transformation of core processes and systems. Blue Prism’s proprietary open-architecture platform uniquely integrates with existing technology investments to simplify and accelerate the adoption of RPA. Its vision is to help businesses achieve their goals by delivering the value of automation at a massive scale. It is a leading provider of software and services to global financial institutions.

It includes enabling technology, business consulting and outsourcing, and payments-related solutions. Its independent, proprietary software platform allows the world’s largest organizations to transform the way they do business through automation. It enables you to assign IT assets to specific users and gives you the power to control who uses what when they use it. It puts the power in your hands, giving you a single solution for all of your asset management needs. Overall it’s the best software for Robotic Process Automation.

#9 Qualer

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Qualer is a user-friendly, feature-rich, and modern platform built by asset management professionals for asset management professionals. It is a secure cloud-based solution that enables companies to manage all of their property maintenance and building operations in one place. Getting started is easy. With this solution, you can upload or enter your building information, add vendors and employees, and store all of your documents in one convenient location.

Users are able to add/edit/delete vendors and equipment from the platform using the drag and drop functionality. Its team believes that an organization’s greatest asset is its people. Its asset management system supports all kinds of personal, knowledge, and team assets, offering a range of features that help everybody in an organization to do their job better. It also offers a seamless API that uniquely integrates with 3rd party platforms, including property management software packages such as Questa. In short, it’s the perfect software for IT automation.

#10 Ky2help

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Ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. With this software, you can manage your IT & Enterprise Service Management like how the enterprise does. It has a user-friendly dashboard that shows you what’s happening and when you need to take action. It also has an auto workflow feature that helps you save time, improve efficiency and provide rapid resolution. It is an intuitive all-in-one software for IT & Enterprise Service Management.

It is a cloud-based suite that offers you a complete, end-to-end solution to manage service delivery, including Service Desk, Billing, and Analytics in one integrated platform. It is a powerful all-in-one software solution that seamlessly meets the management needs of IT, Enterprise, and MSPs with a unique combination of SaaS, Web, and Mobile Portals. It allows organizations to achieve superior service efficiency, proactive monitoring and management, deep root cause analysis, and faster problem resolution. In short, it’s the perfect software for IT automation.

#11 WinAutomation by Softomotive

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WinAutomation by Softomotive is the perfect solution for your business, as it allows you to create, maintain, and monitor your software easily. It features an intuitive, drag-and-drop interface that makes it easy to launch automated tasks without writing any code. You can easily integrate WinAutomation into your business processes, thus making your apps more efficient and productive. It offers you the ability to improve employee efficiency by automating numerous menial tasks.

It includes a number of libraries that you can use to implement complex projects more easily. It also offers a real-time reporting module and enables you to view all activity related to your business processes in one location. It is designed for companies in a variety of industries, as well as individuals who want to manage their personal tasks more efficiently. You can automate the processes which are repeated regularly based on the existing business processes. In short, it’s the perfect software for IT automation.

#12 Rocketbot

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Rocketbot is an agile platform of RPA (Robotic Process Automation) for SMEs and divisions of large companies. By using the most effective tools, it automates all routine operations at a much lower cost than traditional employees. It is a simple, web-based, and software as a Service platform for process automation: integration of legacy software, IT systems, and applications with no investment in infrastructure or software implementation, customization, and integration.

It is an agile platform that helps create a custom process automation solution for companies of any size and complexity. It provides automated Business Process Automation to help companies make their business more agile. Contractors and employees can work together side by side, 24/7, in the same way. It’s easy to set up and use. It has a flexible deployment model, integrates with a variety of business applications, and features an open API. Overall it’s the best software for Robotic Process Automation.

#13 ServiceNow Orchestration

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ServiceNow Orchestration is an all-in-one IT processes automation software that streamlines all the manual tasks-based systems and applications that are outside the infrastructure instance. It enables IT staff to automate manual tasks and to have the ability to perform these tasks easily across the organization. Companies can now use ServiceNow Orchestration to improve the work of their IT staff. It provides an integrated approach to IT operations to have peace of mind while operating a business.

It offers various benefits, including Improved service levels, Seamless interaction across IT functions, Digitization of processes and procedures, improved operational efficiency, and much more. There are a lot of challenges that businesses have to face due to the lack of a robust and efficient IT infrastructure that is not driven by automation, but with ServiceNow Orchestration, this hassle is no more. ServiceNow Orchestration helps companies in following their goals of increased productivity, scalability, and cost management.

#14 PagerDuty

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PagerDuty is an IT Management and operations performance platform specially created to enhance the reliability and performance of businesses by eliminating chaos across the complete operation lifecycle. It gives IT and development operation teams powerful capabilities, including monitoring, on-call scheduling, and incident monitoring to resolve their applications, servers, and websites. The software also enables DevOps teams to deliver high-performing applications and delightful customer experiences. With its real-time alerts and visibility into critical systems and applications, operations teams can quickly detect and resolve development through production.

It is also known as an agile incident management system designed and developed by former Amazon developers who used their experience to create a powerful system. It allows users to set up and prioritize alerts for the whole team and provide them with SMS and voice message capability on the tip of the standard email alert. It comes with tons of supported monitoring platforms and very simple to use, and has powerful GUI scheduling and escalation policy screens. PagerDuty includes prominent features such as system and user reporting, real-time collaboration, service grouping, mobile incident management, etc. Overall, it is an excellent IT management solution as compared to the others.

#15 Laserfiche

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Laserfiche is an innovative solution for business process automation and content management. This platform helps businesses to keep track of digital documents regularly and prevents the loss of such files.

This software, through its digital means, has made the work management more transparent and helps managers to evaluate the information to get the desired results. The flow of digital data through Laserfiche, both inflow and outflow, saves time and energy of the businesses and keeps the employees focused on the work. The document archiving feature plays a crucial role in saving those essential documents that will use in the future for decision-making processes.

#16 VIZOR

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VIZOR is a software license management platform that allows you to develop a central license repository for all your software and helps you to provide cloud-based subscriptions for various enterprises. It successfully gets all the important and necessary information about your software and also contains the details of suppliers and vendors. You can use this platform to manage unlimited purchases, subscriptions, updates, and maintenance and track all the activities through a single interface.

It regularly sends you notifications about subscription updates, maintenance contracts, renewals, and other related issues. Moreover, it allows you to access the reports which you can share with your team members and measure the performance of your software or applications. Hence, VIZOR is a complete platform that covers all the aspects of license management and its other features are a central software license repository, automate onboarding, license recycling, software request portal, software license compliance, and many others.

#17 Pulseway

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Pulseway is the best remote monitoring and management tool that allows you to get full control of the tasks and manage everything with ease. The software is dispensing advanced function that streamlines the business management process to bring productive results to enhance productivity and performance. Pulseway is facilitating IT professionals to manage the technology required for small businesses that is simple, efficient, and control from anywhere.

The software permits you a remote-control function that enables you to connect monitored computers, and you can control from your main desktop that sets the tone to keep all of your computer servers at your fingertips. The multiple features include secure and easy file transfer, remote control from any device, real-time chatting for secure collaboration, connect to any active user session, and various screens to choose the monitor that you want to view.

#18 BMC TrueSight Orchestration

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BMC TrueSight Orchestration is a web-based software program that provides automation of periodic events, thus providing convenient configuration and compliance of network assets. With BMC TrueSight Orchestration, the user can perform tasks like integration and configuration, maintenance, change management, and compliance management of BMC TrueSight products.

The user can also perform tasks like integration and configuration, maintenance, change management, and compliance management. It also allows the user to manage the performance of multiple environments and manage the changes made in an environment. The software provides a secure facility for the users to store their data. The users can easily interact with the software using a browser-based interface.

#19 N‑able N‑central

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N-able N-central provides powerful remote network management for businesses of all sizes. With its simple, intuitive interface, the solution makes it easy to manage networks of any size and complexity. From one central location, you can easily monitor and manage devices, users, services, applications, and bandwidth usage. N-able N-central also helps you reduce downtime and improve efficiency with automated network monitoring and reporting. It provides a single pane of glass view into your entire network, allowing you to quickly and easily identify and resolve issues.

N-central also provides advanced automation capabilities that let you manage your networks without human intervention, saving you time and money. And with round-the-clock support from N-able’s world-class technicians, you can rest assured that your network is in good hands. From a single pane of glass, you can manage everything from your routers and switches to your servers and workstations. The robust remote monitoring module helps you keep an eye on everything happening in your network from a single location, no matter how big it is.

#20 eyeShare

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eyecare is a reliable IT process automation tool that provides an agile approach for the modern-day business to automate almost every routine task or troubleshooting process. It follows the data-driven process methodology by allowing the users to create data-driven process modules, which are also called integration agents.

The integration allows users to build connections between systems, applications, and databases. These processes can be visualized in a workflow fashion, and the users can schedule this process flows through the web and mobile-based interface provided by eyeShare. The module-based and user-friendly design makes it easy for non-programmers to build and manage their own IT processes in a very short span of time.

#21 SanerNow

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SanerNow is a platform that offers endpoint security to users by adding sanity in their cyber sector. The platform leverage the power of utmost visibility, and they can have complete control over the IT environment to keep the attackers at bay. Moreover, it helps manage and keep all the devices secure while reducing the attack surface for the users.

The platform helps in reducing IT management costs and enable users to keep their endpoint safe and secure. Moreover, it offers different tools to users to scan, detect, analyze all the vulnerabilities, and think and implement the solutions. The solution enables users to explore all vulnerabilities, and they can understand the risks of these points.

#22 Pega Platform

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Pega Platform offers a unique business process management tool that reduces the time taken to build complex applications. It follows a Low-code approach that allows you to build quickly and adapt to changing requirements. Teams can stay involved with each other through continuous collaboration and share ideas to implement in the workflow. Managers can monitor progress and propose changes using the all-in-one dashboard. You can shift to a smart work environment by grouping users in a single platform using state-of-the-art tools.

The platform is built with AI-based technology that allows you to initiate projects, complete them with the assistance of bots, and make profitable decisions. This method lowers a company’s operating costs and improves the speed at which projects are delivered. Stakeholders can speed up the app development process through visual tools and enable continuous updates in deployed projects in a restricted manner.

#23 Appian

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Appian is a combination of intelligent automation and enterprise low-code development to deliver business applications. The solution has features that can unite all the capabilities required to deliver an impactful end-to-end process across the organization. It helps in automating routine tasks in an integrated system without APIs.

Its business process management allows companies to design and optimize complex processes with business intelligence. Moreover, the solution enables the users to unify and store all of their data into a single interface. Users can integrate all the data sources into their other platforms, such as SAP, Oracle, etc.