GoServicePro is a platform that has made dispatching in regards to customer service easily. The platform comes with a simple scheduling feature that allows managers to display all day and month tasks for the field workers and sends the notifications if needed. It comes with a drag and drops tool that allows managers to drop the tasks anywhere they want instead of writing it again.
The platform enables users to map out the whole route of the area where they have to go to perform the tasks. Field workers can view both assigned and unassigned works orders, and they can view all the details of the work through the calendar. It offers a central dashboard for resources, work order, and much more.
GoServicePro is built of the technicians to allow them to work with ease and have all the information on the go. Technicians can use their mobile app to generate invoices and get feedback from the customers at every task, and managers can know the location of their workers.
Jobber is a platform that allows users to grow their service business and helps the managers to handle all the entire business operations and manage their crews easily. It allows users to work from anywhere with its web-based solution, and users can communicate with the customers and grow their business.
The platform comes with a client manager that enables the managers to keep track of their client details even when they are out of the office. Moreover, they can set up a schedule and let all the teams know about it through a single dashboard. The software makes it easy for the managers to dispatch jobs, and they can get details of the job with ease.
Jobber allows users to pay their field workers on time, and they can automate the follow-ups, which keeps their clients know when their invoices are due. Moreover, its mobile app enables the managers to access any field worker, manage their operations, and send SMS and alerts to their field workers regarding their job.
More About simPRO
simPRO is a platform that helps users achieve end-to-end operations management capability through a single source of truth to streamline their business processes. The platform offers everything from estimating and invoicing products and services to manage the whole projects and getting reports on it. Moreover, a field service management also connects the field staff to the office to keep the work smoothly without any delays.
The platform’s operations management solution allows the managers to strategically align their business processes with the workflows to avoid any confusion. Moreover, the workflow automation feature reduces the burden of administration and their reliance on paper-based systems. It has a powerful business reporting solution, through which managers can get details about the expenses, materials, processes of their projects happening remotely and in the office.
simPRO comes with customer relationship management software that keeps the customers informed and optimizes the workflow’s efficiency with the different functionalities. Moreover, it helps managers manage their employees from tracking their working hours to pay rates and resource allocation.