Paid

SnatchBot

SnatchBot allows you to create smart chatbots to fix customer problems and handle repetitive queries. You can use the administrative features to enhance the customer experience. It uses enterprise-grade security, fully compliant with regulatory mandates to ensure maximum protection. The platform is ideal for developers and businesses and provides support from the creation of the chatbot to its deployment.

The best feature is that there is no requirement to learn any coding skills, and the organization has the choice to create either a Human Hybrid or Automated chatbot without limitations. You can build conversations and interactive buttons, forward receipts, gather payments, and more in no time at all. Once everything is set, the chatbot can be published anywhere desired. The platform has a Bot Store containing a wide range of bot templates that can be used to reduce the time taken in the creation of the bot. Apart from that, you also have the option to design a new template without restrictions. The features include Custom variables, PayPal, Broadcasting, Switching Channel, Plugins, Sentiment Analysis, Omnichannel, Webhook, Connections, Extract type interactions, and more that can be explored freely.

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SnatchBot Alternatives

#1 Botpress

Free
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Botpress is a unique developer stack that makes it easy for you to build chatbots in no time at all. The developer tools have been designed to enable you to automate complicated conversations and comprehend text without hassle. It is being used by thousands of companies around the world, such as Asus, NEC, TATA, ZOHO, HSBC, Shell, Cognizant, and many more to create powerful chatbots. The developer stack fine-tunes and benchmarks newly released NLP models, which have been enhanced to work with goal-oriented and domain-specific conversations.

Another prominent thing to mention is that its language understanding engine delivers best-in-class performance and takes developers little time to understand. The benefit is that you won’t have to spend long hours learning about Machine Learning and also no requirement for hyperparameters and pipeline configuration, saving a lot of time and effort. It offers a Messaging API which enables you to connect to the desired messaging channel, including Telegram, Facebook Messenger, Slack, and more, without issues.

It can be deployed anywhere like Amazon AWS, Microsoft Azure, and Google Cloud. Everyone will be pleased to know that it charges no fees, is open-source, and is compatible with multiple platforms like Mac, Linux, and Windows. Developers can enhance its functionality and add customizations using NodeJS and Javascript.

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#2 IBM Watson Assistant

Paid
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IBM Watson Assistant is an advanced solution that enables you to fix problems being faced by customers on any channel with great ease. It is powered by NLP and AI and lets you enhance the experience of customers and improve their satisfaction rate. Thanks to the use of next-gen technology, you can easily remove elements that are not user-friendly, such as unhelpful chatbots, anger that generates because of long wait times, and tedious searches.

The solution is quite intelligent and optimizes its ability to fix issues by learning from customer conversations. It is much more accurate than similar solutions available in the market and is also highly scalable. Currently, it has the capability of easily managing thousands of phone calls. There is no need to learn computer science theory to enhance the customer experience. You can set it up in a short time which is made possible due to the presence of the drag-and-drop interface.

The chatbot can be customized to meet the requirements of the organization, and after that, add it onto your website using a piece of copy and paste. It tries its best to communicate in a similar style to a human. Through the usage of NLU, it clearly understands speech patterns and comes up with audio, rich media, image, and video, resulting in the automation of customer experience without during customer engagement. IBM Watson Assistant ensures high efficiency by looking for meaningful data and using it to bring a positive style to the conversation.

#3 TARS

Paid
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TARS is a premier Chatbot Platform that is driven by success and is built to help customer service, and marketing teams around the globe bring a positive change to their customer experience, enhance conversation funnels, and more. It is trusted by hundreds of brands, including top names like Bosch, Vodafone, American Express, and Daimler. The platform reduces the number of drop-offs and ensures an increase in conversations.

The benefit of chatbots is that it is online 24/7 and can quickly handling repetitive queries, allowing the staff to focus on other important matters. It is easy to use, and you can get it working by completing three steps. The first part is the creation of a chatbot conversation workflow, which can be done in no time at all, thanks to the availability of thousands of pre-built templates.

You can add changes to the template by working with the drag-n-drop builder. After customization is complete, the chatbot is ready to be published on the website as a widget, and you can also use it in WhatsApp as a standalone package. The data will start rolling in and can be analyzed for future improvements.

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#4 Rulai

Paid
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Rulai is one of the leading Chatbot platforms that use Conversational Artificial Intelligence to improve the customer experience. It is developed to address the most crucial friction points that are faced during the deployment of any Virtual Assistant. Your organization can automate each and every conversation, provide a smooth experience throughout the various stages of the customer journey, and set up and improve bots in no time at all, resulting in a decrease in expenses.

There are many companies using Rulai, and they belong to industries, including Healthcare, Contact Centers, Retail, and Insurance. The virtual assistants do their best while conversing with customers and don’t get confused. It comes with a level-3 AI dialog manager that is capable of creating multi-round conversations and that too without coding a single line.

It features a powerful RPA engine that is responsible for creating conversational dialogues and automating workflows without slowing down or encountering any problems. The platform detects problems, identifies use cases, gains valuable information, and more at a fast pace. The bots have been designed in a way to seamlessly integrate with fulfillment systems, text, and voice-based apps and more easily and without any challenges.

#5 Rasa Core

Paid
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Rasa Core is a well-designed dialogue engine used to create chatbots. While using the programming languages, you can create a chatbot of your choice, but learning to code is not a simple task. A chatbot is a bunch of if/else statements, but by using Rasa Core, you can design a chatbot without the involvement of coding.

It provides you a simple and secure platform through which you can develop a virtual customer support agent by using AI (artificial intelligence). Rasa Core is a project of open-source Rasa framework, and you can access its service anywhere around the world. It comes with all the leading tools and features that can handle complex problems.

On the official website of the Rasa Core, you will get complete instructions for setting up a chatbot. It is incredibly affordable to purchase the package and offer multiple price plans. Each plan has its own cost and core advantages. The most prominent feature includes open-source, advanced ML technology, latest research integrated, and more.

#6 Api.ai

Paid
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Api.ai for Facebook Messenger is intelligent software for creating Facebook chatbots. This software has a lot of features you don’t need to perform any programming. A drop and drag interface is available through which you can create a virtual customer support agent without any effort. A variety of texts are already saved in this software, but in case you want to add something new to your chatbots, you can add them easily by using the relevant feature.

One of the best facts about this solution is that it comes with all the leading marketing features that allow you to send the email or message. You can also use this software for collecting the customer feedbacks through which you can improve your business. It offers quite simple and easy to understand interface where you access it all tools and features. Api.ai for Facebook Messenger is commercial software and comes with multiple price plans.

#7 Botsify

Paid
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Botsify is a software used for creating Facebook messenger chatbots. The significant advantage of this software is that you don’t require to learn to code. With this user-friendly platform, you can design chatbots easily and add lots of advanced functionalities that make it better than others. All chatbots and features on this solution are developed by an expert team and provide customer services on Facebook messenger only.

One of the most facts about this solution is that it reduces your expenses that you’re spending on hiring a customer support team. Other than this, its chatbots will provide 24/7 customer support. A lot of greeting and other messages already stored in the software, and you can also create and save any message by yourself without any effort.

Not a single chatbot, but you can design multiple chatbots for your Facebook messenger. Botsify starts with a very basic level and now it has more than 1 million users, and no doubt, the population is increasing with a passage of time. It is very affordable to purchase this software, and you do not need to pay any extra fees.

#8 Chatfuel

Paid
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Chatfuel for messenger is a chatbot solution provider that offers various features. It comes as the alternatives to Botsify and provides all the key services and features that allow you easily share the content stored in a bot in the conversation. The solution is known as the world’s leading chatbot platform designed to increase sales, reduce costs, and automate support on Facebook.

It is effortless to set up a bot on your platform; all you need is to follow all the necessary steps to make this process successful. After combining the chatfuel with a bot, you have to enable the chat extension that is available in the growing tab. Throw this, and you can edit, change, and share the content of bot. It is the best tool for marketing purposes that also enhances the features of your messenger chatbots.

One of the best facts about this solution is that it equips users with tools to create a flexible chatbot to accommodating any user needs depending on the user’s needs. With this, an individual can build a chatbot to serve as an event assistant or customer service advisor that makes it better than others. Chatfuel also includes some prominent features such as tags and keywords, auto-responders, activity monitoring, promotions management, and multi-admin accounts, etc.