Callrail is a platform that enables call tracking and analytics for web forms and phone calls. It measures call conversions from digital and offline marketing campaigns using PPC keywords. The call recording feature improves customer service and coaching of staff and easily qualify the leads.
The platform allows users to view and capture the total journey of the visitor before and after the call. Moreover, Callrail helps the companies to understand which campaigns, words, and websites are the main focus of the conversation. It also enables users to understand which campaigns are performing best through real-time reporting.
Callrail enables the companies to identify those marketing channels such as radio, TV, etc. which are producing more calls. This helps in understanding the demands of customers which results in more closed deals and profitability.
Key features of the software are Call recording and tracking, Call follow up, Lead Capture, Email notifications, and Dynamic number insertion. It comes with a free trial and a paid version, while training is available through webinars and documentation. Furthermore, technical support is available during business hours and online.
More About Telmetrics
Telmetrics is a platform that offers basic call tracking features to advance call attribution. The platform focuses on improving the efficiency of marketing campaigns and digital advertising of agencies, enterprise-level brands, etc. The platform ensures that every incoming call or text is monitored and measured accurately in a spam-protected environment.
It easily integrates with other platforms to enhance the performance and results of campaigns launched by sales and marketing teams. Telmetrics also provides security tools and privacy to the user’s data so that no call or lead is lost. Telmetrics offers algorithms to analyze the conversations between agents and customers to detect purchase intent.
It also enables the sales team to have a live chat with customers to generate more lead. Furthermore, it enables the users to gather useful information about visitors or callers, which enables them to analyze whether they are reaching their desired audience or not. Training is provided online and through documentation, while technical support is available via phone and email. Telmetrics offers a free demo and has a paid version.