Ttec Voice of Customer
Ttec Voice of Customer is the strategic platform covers every need of the customer journey across all the channel with proper evaluation. The platform seems to be a very reliable option, courtesy of the seamless integration with the customer data from the various channels. So, you have a more transparent way to capture, analyze, and act on data in real-time.
The platform is taking all customer expectations into account via collecting all the valuable feedback and listening to their needs that in turn allows making your services more reliable. This means a lot for your lead improvement and customer satisfaction with real-time react.
Ttec Voice of Customer lets you build strong relationships with the customer with long-term retention with an extreme focus on each interaction you made. Adding more, the platform is providing various benefits to you like detecting issues and integrating with the platform, and more likely, you have more strategic decision making, product enhancement, product innovations, and target coaching training.
Samplify is an insights platform that enables users to create their survey according to their needs and get insights out of it after analyzing it. The solution offers users access to a wide range of services to simplify their research process and reduce the gap between data and action.
It enables businesses and researchers to build actionable insights and measure the effectiveness of their campaigns through data solutions. The service allows users to research or surveys daily, and they can provide insights daily from their audience. The solution enables users to keep running their surveys and keep getting insights to make informed decisions for the future.
Samplify helps the researchers to store the data in a single database, and they can make their research work go global through it. The solution provides a collaborative service to users when it comes to building the survey. It allows users to visualize the insights and analyze them to extract data from it.
Midesk is a marketing intelligence solution that provides everything from standard scraping to reporting toolkits to structure the market data and report it. The solution helps the brands to centralize the market data, monitor it, and get reports in competitors’ KPIs. It provides users a place to store all of their sources, manage currencies, and export their data.
The solution allows the users to keep their PowerPoints in line with their reporting requirements and automate their profiling work and extract data in any format. It offers a newsletter service via Slack to users to keep their colleagues and customers updated about the latest trends and happenings in the market.
Midesk provides a consolidated platform for users to conduct research and collaborate regarding the market. It offers templates to users to generate reports on the necessary KPIs. It allows the teams to collaborate and automatize PR media workflow to enhance the presence of their brand.
Clootrack is a unified platform that provides brands insights of their customers on how they are dealing with the brand. The solution allows the brands to respond to customer perceptions, such as after-sales service, premium features, driveability, engine power, etc. It enables brands to discover those drivers and rank them, which are helping in increasing the score of brands against their competitors.
The service keeps the businesses informed about the emerging trends to keep the brands aligned with the new marketing techniques. It helps the brands to stay connected with their customers and earn their trust by speaking their language.
Clootrack allows the brands to understand how the customer’s perception is changing with the help of artificial intelligence. Brands can fetch customers’ conversation, analyze them with AI, and get an insight discovery on it. It helps the brands to know the geographic location of their customers and treat them according to that.
FlexMR Research Platform provides brands assistance in enterprise-grade research and insights to make better and informed decisions. It helps the brands to stay up-to-date on their data, and the team of this platform provides the necessary technology, expertise, and vision. It comes with a research platform known as InsightHub that brands can deploy in four different positions: project, community, panel, and community panel.
The solution contains two internationally recognized information security certifications and helps in enforcing robust policies. It offers enterprise-grade research features that allow brands to perform extensive research on their data in any language.
The service provides a community that empowers engagement among the users to deliver insights across organizations, and users can go for the quick or open poll to give their views. Its panel configured research platform allows brands to add those people who want to take part in the research to set up a decision basis.
Tellwut Market Research is a tool that allows users to make their survey and research forms to gain insights on the market. Its self-survey solution offers users all the tools they need to for corporate and academic research initiatives. The solution allows users to have instant access to all the tools to help manage the projects in their research and to get access to diversified panel to support all the research objectives.
The tool comes with a top-notch panel that has flexible capabilities and provides real-time survey results to keep their pace with the deadlines. It allows users to perform research on launching the business, or about consumer behavior.
The solution is an optimized platform that is compatible with mobile and desktop devices, and users can get different widgets with it. Tellwut Market Research helps students to perform their thesis research through it get a holistic view of the market.
Huunu is a research solution that provides help to researchers in getting knowledge from the customers and engaging with them in real-time. The solution enables users to differentiate between the ideas provided by the customers and get more accurate answers on their queries with little effort.
It helps businesses in selecting those ideas which are most appreciated and demanded by the market. The solution helps users to narrow down the list of ideas and concepts depending on their probability, and it allows users to go with the most widely selected concept.
It enables users to track consumer reactions, identifying the new trends, and evaluating naming conventions. Huunu allows businesses to evaluate the positioning statements and believe the stated claims. It let the users understand which ideas will be more successful in the coming years, and they can screen their product concepts at an early age.
Remesh is an engagement and research solution that enables users to have a live chat with their customers in real-time. The AI allows the users to analyze the conversation of customers in real-time and organizes the responses of the audience to extract insights from it.
The solution helps businesses to know how their customers are feeling about their services and products in real-time and get their reviews about it. It allows the companies to mitigate risks and make informed decisions based on the insights provided by Remesh and reduce the response time.
Businesses can define their goal and topic on which they want to get to results while engaging with their customers, and it helps in drawing insights out of it. Remesh enables users to test ads, develop the brand, and offer tailor marketing messaging to start up powerful campaigns. It included employees’ engagement and cultivated their feedback in their own words.
Handrail is a solution that offers organizations access to insights and helps them in planning, collecting, analyzing, and sharing the research in a centralizing repository. The centralized research and insights section provides easy access to essentials insights to everyone in a single place.
It enables users to extract further insights out across the research which they have already done or which is already out there. The solution enables users to perform fresh research and helps in avoiding duplicate research. It lets the researchers understand the what and why behind every research and find insights about it.
Handrail enables researchers to make better decisions and get evidence-based answers to make a strategy for future business proposals. The solution helps users to stay consistent in their research and provides them the necessary resources to perform research, which saves their time. Handrail enables users to create end-to-end research workflow with a single button to collaborate with their team throughout the process.
AMZInsight is a service provider that helps users to find profitable products and increase organic traffic. The solutions’ research and tracking technology enable users to stay ahead of their competition in the market and get better ranking products. It covers the whole Amazon database to get the right products with better revenue estimates and helps in refining the niches.
Users can select the filters of their choice according to the products they want with a maximum and minimum level of ranges. The solution regularly updates the database of products and offers several filters to narrow down the niche.
The service provides detailed niche analysis and allows users to find the top products and categories on the Amazon. It allows users to find the best products on Amazon, and it also monitors the keywords. AMZInsight keeps track of both the positive and negative ranks of the products and keywords.
ProfitGuru is an all-in-one product research tool for Amazon sellers that helps them in getting the untapped niches on time before the competitors and helps them to identify the competitors’ best-selling products. The solution connects users with verified brands and helps them in protecting and improving their profit margins. It brings the products and suppliers in a single place and helps users to build their supply chain to enhance their profit.
The tool allows users to identify those products which have the least competition, and it reduces the research hours as users do not have to perform research themselves. It enables users to filter those products which they can sell depending on their size, weight, and price.
ProfitGuru connects users with the suppliers of all the shortlisted products, and they can filter the suppliers according to the location. It offers product analytics, brand metrics, supply directory, and sales estimator to users.
QuestionPro is a comprehensive survey and research platform that enables researchers and companies to get their surveys done regarding their products and services. The website allows users to design their surveys according to their needs, and they can make them look professional by adding their logo and branding to it.
The report gained by the surveys helps in making analyses and decisions easy for the users, and they can share them with other employees through a shareable dashboard. Users can add multiple-choice questions, open-ended questions, or any type of questions in their surveys. It provides a comprehensive survey software that allows users to get research data on their market performance.
QuestionPro enables users to different conjoint choices in a single question to create a complex survey and get insights about it. Companies can match the journey of their customer through the website, and everything is secured with industry-based security.
ZIK Analytics is a platform that helps users to find out the right and most-selling products through its research tools, and it provides users insights and analytics on competitors. The platform offers essential tools for users, whether they are drop shippers, reseller, or wholesaler to sell products on different online platforms.
Marketers can get the sales data that they need, such as profitable items to sell on eBay, or users can discover the best item keywords. Users can view the instant sales data of any AliExpress product or can see the top-selling countries which are selling user’s items.
ZIK Analytics offers a scan seller that allows users to find product ideas quickly for Amazon and Walmart. Moreover, users can discover those products which are in low-competition, which users can help in increasing their sales. Lastly, it offers live support and contains webinars to help users how it is done.
Codeit allows users to transform their verbatim data to take from surveys into actionable information. The solution offers artificial intelligence, which goes hand-in-hand with the intelligence of the team to helps users to analyze more unstructured data. It comes with a text analysis feature that enables the teams to analyze the text quickly at any granular level.
Users need to add their data in any format which suits them and add tags to the data with their tools. The results provided can be exported to another platform that users can analyze according to their tagged data. It comes with the unparalleled speed that allows users to get the analysis without compromising the data quality.
Codeit enables organizations to make the decisions that they want according to the data and its analysis. Users can give access to their employees who can access the data right from the platform for work, and users can integrate different third-party tools in it.
NICE inContact provides the world’s #1 cloud customer experience solution that makes it easy and affordable for organizations to provide exceptional customer experience while meeting key business metrics. It is a SaaS-based call center solution that helps businesses to maximize the quality of leads and minimizes the cost of client interaction.
It comprises many features required to process inbound requests. Also, it helps businesses to connect with customers via multiple channels, including email, inbound/outbound voice, voicemail, chat, and social media, etc. NICE inContact also introduce various call routings features such as IVR, ACD, and workforce optimization capabilities like e-learning, hiring, and WFM that attract more audience around the world.
As with all the other similar solutions, it also integrates with popular CRM applications, Salesforce, and Oracle Service Cloud. The solution can be used by small businesses and large enterprises, available to use in more than a hundred countries, and has two thousand users. NICE inContact is a commercial solution and convenient to use on the Mac OS, Web, and Windows Operating System.