Desk.com is one of the most leading customer support software designed for those who are still using a fast and easy way to deliver heroic customer service. The software geared towards SMEs, but it also comprehensive for large enterprises. With the help of this solution, businesses are collated all customer conversations in one channel where their team can easily collaborate to handle, personalize and manage responses with efficiency to satisfy customer concerns via phone chat, email, and social media.
Add or remove part-time agents when needed, as well as allow you to track and engage customer sentiments with complete integrated social tools. Desk.com also will enable you to create your custom Support Center with advanced level desk editor, choosing your color, contact forms, or even fully tweak the design with HTML and CSS to match your website.
Its content manager allows you to customize and update the support center for a different brand without any IT skills. To deliver the comprehensive experience, Desk.com offers Salesforce Integration that allows the sales and support team to share the same holistic view of a customer resulting in inconsistent service.
SurveyMonkey is an online survey platform founded in 1999 by Ryan Finley. It provides free customization surveys and a suite of paid back-end programs that include data analysis, bias elimination, sample selection, and data representation tools.
Moreover, it also offers large-scale enterprise options for companies interested in data analysis, brand management, and focused customer marketing. It is one of the best and simple ways that allow you to create a high-performance culture by understanding employee engagement.
The platform has more than 25 million users around the world, and more than 3 million survey responses collected every day. SurveyMonkey is best for you and your organization to manage your company’s data with advanced security and controls. Survey panel, app directory, content marketing, application management, customization, and multiple survey types are core features of the platform.
Surveypal is a survey management software specially designed to simplify and accelerate survey reporting-related processes. The powerful management tool integrates smoothly with your existing CRM (customer relationship management) system allows you to get real-time customer insights and act on them quickly and decisively.
With the help of this platform, you can easily remain in touch with your customers and make smart, data-driven decisions and actions that improve customer experience and steer your business to success. It is one of the best ways to list to the voice of the customers and fully comprehend what they look for.
Surveypal delivers accurate data reporting with the opportunity to learn and enhance what you can resolve customer issues faster and increase customer spend. Both survey and customer feedback is essential in keeping your business aligned with your corporate goals and ensure that your customers are happy with your brand. Like the other similar platforms, it also offers simple drag and drops editor that allows you to create your survey. Surveypal also offers lots of key features that make it better than others.
SurveyAnyplace is another online survey platform that allows you to create engaging surveys that promote user engagement. It is one of the best alternatives to SurveyMonkey and offers all the similar services with some new features. More importantly, it helps you to improve the surveys you already have and collect all the customer-related data.
It is integrated with Facebook and price reasonably to meet the needs of different clients. SurveyAnyplace offers modern-looking surveys that entice many respondents and are easy to interact with using modern mobile features. It is a simple but powerful platform that allows you to create different kinds of surveys or quiz easily.
The platform has a massive collection of advanced tools that attract more audiences around the world. One of the most exciting things about this platform is that it offers offline capability, which means surveys can use offline and uploaded later on once connectivity is available. SurveyAnyplace includes core features such as hundreds of widgets, web and native embedding, customizable multi-device design, rule-based end screen, skip logic, and much more.
SurveyAnalytics is a world’s leading survey platform that offers a suite of interconnected and easy to use information collection and analysis solutions. It is one of the best platforms that let the users gather and act on information so they can make better decisions.
One of the most addictive things about this platform is that it offers powerful DIY tools that allow users to take control of feedback from real-places in real-time. The platform also introduces an enterprise-grade research platform that provides companies with feedbacks and listening system capabilities in more than 30 industries, gathering feedback and analyzing the various form of data through online, mobile, and custom pane or community.
SurveyAnalytics is also known as the collaboration platform that allows users to share surveys and results as well as stylesheets. With the help of this platform, the user can easily create and share an unlimited survey to get real-time feedback. It includes prominent features such as client dashboard, dial tasting, developer API, scripting API, gaming, and mobile survey, etc. SurveyAnalytics have different price plans, and each plan has its own cost.
SurveyGizmo is a cloud-based survey software solution that makes it easy for businesses of all sorts to easily create and design surveys, quizzes, polls, and questionnaires. It is an alternative to Typeform and offers all the similar services with some new features and tools. Reaching out to potential customers managing organizational and staff relationships, and conducting research have become more convenient through this software.
Its customizable interface makes it easy for users to offers an interactive experience to their audience. Companies can easily and quickly create a chart, pipe data, and loop pages using their advanced options and features to create an enriching survey experience. One of the most important facts about this survey solution is its ease and suitability of conducting surveys through the online solution.
To get the targeted audience to fill out the surveys or questionnaires, SurveyGizm’s pivotal that the survey interface is flexible, engaging, and straightforward. Businesses need to kind in questions into the surveys. The rest of the customization, theme, and reports are the major part of the plans that are offered by SurveyGizmo. There is also a massive range of core features that make it a better survey solution for businesses’ sizes.
SoGoSurvey is a robust survey software solution that is simple yet powerful to use. You can choose ready to use survey templates or create your own by using a wide range of tools. The software has millions of users around the world who can use it to collect their customer feedback to enhance their service or products.
You can use the solution to build a feel and look that represents your brand. It is more than just questions and answers solutions; the surveys are strategically built to help engage your participants and build trust and relationships. Once results are collected and visible, you can quickly transform them into operable data.
Powerful reporting analyzes data in real-time and generates professional and customizable reports with multiple graphics, charts, and tables. It also includes Data pre-population. You can save the participant’s time and effort by pre-filling your online survey with details that you already know, such as company name, etc.
SoGoSurvey comes as the alternative to Typeform but offers lots of new features and services that make it better than others. Its most prominent features include more than 16 ready to use surveys, track survey invitations, question display logic, automatically generate surveys, customization and make surveys anonymous, etc.
CheckMarket is a professional survey platform created to help you and your team design and implement useful and engaging surveys and give you all the relevant and high actionable insights. The solution provides you with a massive selection of survey templates crafted by professionals from which you choose one that suits your needs.
Once you are done creating your surveys, the software lets you distribute them simultaneously via your preference channel, whether email, SMS, and social media, etc. As compared to all the other similar survey solutions, it is quite simple to create surveys and collect feedback and insight compared to the traditional survey and research practices.
It comes with a robust text editor then enables you to design your templates from scratch, or you can start by choosing a professionally designed survey from its extensive template collection. The survey software introduces lots of new tools and features that automatically manage their significant tasks. CheckMarket core features include rich-text editor, support more than 44 languages, customizable responsive design, automation and integration, white-label options and text analysis, etc.
SurveyMethods is a cloud-based online survey solution designed to help businesses create and develop online surveys, polls, and event registrations. It offers an excellent way of discovering your audience’s through on the new product or the competitor. Also, it provides vital tools for evaluating employees and collecting marketing intelligence.
It is a comprehensive solution that makes it easy to conduct sophisticated online surveys to create key insights for effective data-driven decisions. The software has more than 100 styles for graphical presentations and 20 question structures. The solution also enables you to brand the survey with your company’s logo, color, and fonts.
There is a massive range of professionally designed templates that are entirely ready to use. SurveyMethods also includes core features such as online surveys, payment options, event management, email newsletters, survey management, data analysis, etc. It has different price plans, and each plan has its own cost and benefits.
QuickTapSurvey is an advanced level mobile survey and data collection service designed to help companies create effective and customized polls. It is an ideal app for those who want to generate surveys and gather answers offline with their Android and iOS devices.
This is the only survey application that enables data capture anywhere, even without an internet connection. QuickTapSurvey, the perfect system for collecting customer reviews as well as for research, audits, lead capture, and interactive kiosks. With the help of this software, users don’t have to rely on paper-based forms and surveys.
The best thing about this application is that it transforms data-collecting into an easy, fast, and engaging process. It also allows users to create insightful reports and take quick action instantly; users can also import surveys from the world’s leading survey platforms such as SurveyMonkey and gather responses even they are not online.
The solution also enables users to easily export data to Excel, Salesforce, MailChimp, and lots of other popular tools. It delivers a platform with that you can create and design the perfect surveys for your business. You can tailor your surveys and determine whether your survey will be completed by the consumer or be self-administered and add a screen layout. Beautiful design, auto-reply email, kiosk mode, add your branding, and unlimited responses are core features of the solution.
SurveySparrow is an all-in-one survey and feedback management software that allows businesses to easily create and administer surveys for determining the pulse of their employees and customers. It allows users to create and distribute surveys, prompting genuine and authentic answers, comments, and different opinions from respondents.
Its Employee Pulse Surveys helps businesses create to enhance the working environment that is conducive to employee growth and collaboration and improves productivity, among others. On the other hand, the customer pulse surveys help businesses and organizations identify what empowers their clients to buy or avail their services and products, what ticks them off, and what makes them come back.
SurveySparrow is designed to help users with a crystal clear image of what the sentiments of their target people are and harness the power of review to steer their company towards a better and more profitable direction.
As a customer pulse survey solution, it allows you to engage customers and discover and flaws of your services and products, and collect real-time feedback from your clients on how you can further enhance their quality. SurveySparrow also includes core features such as deep insights, mobile-first surveys, audience management, recurring surveys, etc.
TypeForm is a comprehensive survey software that comes with all the major tools, features, and services for businesses, institutions, and organizations to deliver a more realistic experience. The software comes to find a complete solution to this challenge by making forms exciting and a fun activity to fill.
To make it happen, it changed the standard text and blank boxes structure of the forms and uses lots of interactive mediums that make the target people want to be part of the activity. Creating a way on Typeform is very easy and simple yet a lot different from the other available applications in the market.
Unlike most of the surveys feedback management solutions, it also comes with free API that allows you to integrate your all surveys and forms with other applications that enjoy delivering a complete experience. Typeform also includes core features such as unlimited forms and surveys, free API, data export options, hidden filed and pricing calculator, etc. It is a commercial solution and has different price plans; each plan has its own cost and core benefits.
Qualtrics CoreXM is an insight generator software that provides rich insight and takes the best possible action. The software allows a business to get the right data to make smart decisions to streamline productivity and efficiency. Resolve business issues with a better approach having a single system of action for everything from customer insights to market segmentation. Make your online store to take a competitive lead with more sales and boost performance based on customer insights, R&D product research, strategy and planning, marketing, and brand research.
The software brings data from hundreds of data sources on one centralized platform and manages all interactions with customer panels, targeted research, and more. CoreXM automatically runs complex text and statistical analysis and directly notify people what actions are needed to be taken for accurate results. Its multiple valuable features are brand awareness, poling, naming and concept testing, transactional NPS, event feedback, market sizing, no coding, automated triggering, data access controls, and many more.
SurveyJS provides a solution to users in building up fully-customizable surveys, forms, and quizzes that can seamlessly integrate. The solution helps the users in embedding surveys on their websites which visitors can fill if they want.
Users can add this survey creator to their website which will automatically create a survey for the users based on the data collected from visitors. Users can implement their own data storage to build the survey and they can run it on their domain. It displays surveys in the same window together with the content.
It enables the users to customize and modify their surveys which they can add to their websites or apps. It not only provides a creator but users can also get access to the results which they can use to analyze different aspects. Users can everything in their cloud which they can access from anywhere to create a survey.
SurveyPlanet is a simple and powerful online survey tool that helps the users to avail the free unlimited surveys and responses. This cloud-based solution offers a set of tools to design and share surveys online as well as reviewing the results. It comes with custom themes that allow the users to build their surveys according to their needs.
The solution enables the users to add images in their surveys, which can help the responders in understanding the surveys. The best thing is all the surveys created through it work on all devices from desktops to mobile devices. Users can preview all of their surveys before sending them.
Along with its fast survey creating feature, SurveyPlanet enables users to use multiple languages to create their surveys. Even if the user does not feel like writing a survey, he/she can use a pre-written survey template. Users can add their logos to the surveys for more personalization.
Customer Thermometer is a customer service and support solution that allows your customers to provide feedback quickly by rating your service. As compared to other similar customer service solutions, it is much powerful and offers all the modern tools and features that engage your customers to place feedback.
One of the best things about this platform is that it offers a thank you page, on which you can leave additional comments, complete with social buttons, and a trackable hyperlink that makes it better than others. Most of the users use this to respond directly to their customers and measure the net promoter score. It also has a fully customizable survey system and works on almost all mobile devices. Customer Thermometer surveys allow you to add a logo easily and to choose from a wide range of icons, checkboxes, and crosses, etc. It also allows you to select seasonal icons to create your own branded icons.
After creating your survey, the software allows you to upload your desired contact list and send emails. All emails are sent via secure servers so that they don’t end up in your recipient’s spam or junk folders. Customer Thermometer’s core feature includes a simple dashboard, customize color, and use your logo, integrate with all the leading platforms, import CVS files, and much more.
LimeSurvey is a free and open-source web-app for conducting surveys online. This web-based software allows users to conduct surveys, collect responses, analyze statistics, and send data to other applications. It offers both kinds of surveys, ones which are short with a couple of questions and others which are lengthy and have a lot of questions.
The admin interface is easy to use and allows the surveyor to create questionnaires comprehensively and easily with the help of its templates. The statistics feature of the software provides a real-time analysis of the collected data.
LimeSurvey also provides a feature of running surveys offline through its Android app. The good thing about it is that anyone with an MS Office experience can generate a professional survey on it because of its simplicity and ease of use.
It supports both open and closed surveys for the developers, and a user can reuse his previous survey content saved in the software. The feature of unlimited access to administration and controlling the target group through quota management makes the LimeSurvey stand tall among all other surveys.
NiceLabel Designer Express is an all-in-one labeling service providing software that allows you to design your barcode labels and improve your print productivity. You can quickly produce professional labels without opting to make the investment in training and coding. There are multiple features to look forward to that are intuitive label designer, support for multiple types of barcodes, predesigned label templates, simple wizard, maximum productivity, extreme customizations, and more to add.
The software is eliminating all the printing errors via providing a printing interface to users, and you also go with integrating labeling with an existing application and master data. NiceLabel Designer Express is like Microsoft Word, and you will be quickly into it even if you are a novice. Stay out of the high cost of labor work via adopting automated printing, so say goodbye to all sorts of manual operations.