Quadient Customer Journey Mapping Alternatives

Paid

Quadient Customer Journey Mapping

Description
Quadient Customer Journey Mapping is a software that allows users to understand the experience and the movement of customers on their platform. It enables users to create a detailed map with drag and drop tools quickly, and users can connect communications to every touchpoint… read more
ADVERTISEMENT
CONTINUE READING BELOW

11 Quadient Customer Journey Mapping Alternatives

Paid
0

1. JourneyLabs

JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems. The platform enables users to integrate data from various resources and helps users to support multi-channel communication for patients to personalize their guidance system.

It comes with a care provider solution that helps in reducing the costly care episodes by detecting risks at the moment and deliver reimbursable remote care. The platform allows users to review the capture data take between visits to inform enhanced care planning. Moreover, it enables patients to receive guidance in self-care treatment plans and helps them in learning through educational content.

Paid
0

2. Optimove

Optimove is a platform built for smart marketing teams that allow users to leverage AI to foster emotionally intelligent communications. The platform helps users to understand the impact of customer behavior to allow users to drive measurable growth. It allows users to gain direct access to the unified customer data and can discover insights through it.

The platform allows users to plan, design, and orchestrate cross-channel journeys of each customer, and helps in measuring the incremental impact of the campaigns. It enables users to use artificial intelligence to optimize their marketing strategy.

ADVERTISEMENT
CONTINUE READING BELOW
Paid
0

3. Webtrekk

Webtrekk is a platform that offers multiple services to users when it comes to creating campaigns or acquiring new customers. The platform comes with a Data Management system that helps in making acquisition targeting smarter, and users can convert ideal customers online while enriching the retention data. It enables users to use their own data to the fullest and helps in fine-tuning the advertising strategies.

The platform offers integration with marketing automation solutions to helps users to enrich their customer profiles with more relevant data. It allows users to view the performance of their campaigns in real-time through the dashboard to analyze reports.

Paid
0

4. Auryc

Auryc is a customer journey mapping platform that allows users to create an exceptional customer journey map and increase the chance of enhancing revenue. The platform helps enterprises in understanding how digital journeys impact their revenue. It captures client-side events for customers and visitors and provides a high-fidelity record of user engagement.

The platform lets users develop a shared and holistic journey of customer experience in the context of qualitative and quantitative. It comes with a machine learning technology that combines the whole data and allows users to understand why customers are converting. It helps users to understand, discover, and recover the lost revenue from gaps, bugs, and shifting demands.

ADVERTISEMENT
CONTINUE READING BELOW
Freemium
0

5. CEMantica

CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit. The platform allows users to gather and process all customer-related information in real-time. It helps companies to use it as integration with the CRM and VoC to map the static customer journey.

The platform allows users to leverage the information through various actions for immediate and tailored customer management. Moreover, it also enables users to know about the customer engagement on-premise instances by offering a dedicated customer journey mapping application. The solution allows users to integrate the data of CRM with CJM and analyze it collectively.

Paid
0

6. Pointillist

Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website. The platform enables users to visualize the real-time journey of customers, and they can view how customers went from one point or product to another point.

It enables users to know the real-time customer behavior, which is driving the revenue and sales of any brand. The platform allows users to connect the dots between their business goals and the experience of the customers in minutes. It enables users to keep their customers engaged at the optimal points to get their sales deals done.

ADVERTISEMENT
CONTINUE READING BELOW
Freemium
0

7. Touchpoint Dashboard

Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way. It enables users to know how the customers felt at their website or online store and what their emotions were. The platform allows users to build the map, analyze it, and then present it to the stakeholders.

The solution enables users to create goal-oriented journey maps, which could help them in delivering better results to their customers. Moreover, users can analyze the maps from different angles, and they can discuss it with their colleagues to get a better idea of it.

Freemium
0

8. Custellence

Custellence is a customer journey mapping tool that enables users to know the whole experience of the customer on their website and online store. It helps in creating professional maps for the users to let them understand the journey of the customer along with the experience maps. It allows users to document and structure their customer insights and solutions.

The platform enables users to invite their team members and stakeholders to the platform to share the maps with them. It allows users to collaborate and break down the silos to move in the right direction the whole learning about the experience of the customers.

Freemium
0

9. Mapovate

Mapovate is a platform that allows users to create a smarter customer journey for the brands to help them understand their experience. The platform enables users to create personas that help in defining the journey of different customers, and they can create customer profiles on it.

The software allows users to draw customer journey in the form of stages, touchpoints, value moments, etc. to give each detail to the users. The platform enables users to measure the performance of the touchpoints and helps in monitoring the performance of every customer throughout the journey.

Paid
0

10. Smaply

Smaply is a platform that allows companies and brands to know about the journey experience of their customers. It enables users to create, share, and present the customer journey maps to them. The platform allows users to know about every step of their customer’s journey, and they can get details of their emotional values and files, etc.

It enables brands to have empathy, and know their customers, knows their needs and expectations about the product. Moreover, it also allows users to upload images that can create empathy for the customers. It enables brands to know how their services are influenced and how things are interconnected.

Paid
0

11. Canvanizer

Canvanizer is a platform that allows users to get their ideas on a canvas and make a model for their business or for its strategies. It enables users to write everything on the canvas, design different strategies, and compare them and select the best one.

Users can move notes on the platform and can fine-tune their notes easily. The platform allows users to share their secret canvas, and they can brainstorm together to generate better collaborative ideas. Moreover, whatever change a single user makes on the canvas is synced with other people too.

More About Quadient Customer Journey Mapping

Quadient Customer Journey Mapping is a software that allows users to understand the experience and the movement of customers on their platform. It enables users to create a detailed map with drag and drop tools quickly, and users can connect communications to every touchpoint.

Moreover, it allows users to collaborate internally and share real-time feedback with users and helps them to make changes in real-time. The platform comes with CX Transformation, which helps users to share the whole map with the stakeholders to allow them to take part in decision making.

Moreover, it also enables users to gain full visibility by linking maps to different touchpoints to get the whole idea of it. Quadient Customer Journey Mapping allows users to gain insight into customer’s feelings in context, and users can ensure a consistent experience across the entire journey. Lastly, users can get feedback from the customers on their experience.