Service Cloud Field Service
Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere. It is designed by Salesforce Platform and works to centralize and optimize the agent efforts which enable them to handle customers’ requests and manage cases… read more
23 Service Cloud Field Service Alternatives & Similar Software
Wintac is leading on-premise business management software that caters to field service, installation and service contracting organizations. It is an alternative to AgileField and offers all the similar services with some new and advanced features.
AgileField is a simple yet powerful field service solution that aims to get the right technician at the right location with the right equipment and the right materials to complete the job.
ServSuite is a cloud-based business management solution by Service Pro that is specially designed for pest control and lawn care companies. The software features standard field service software capabilities that offer all the major services such as contact management, inventory management, GPS tracking capabilities.
ThermoGRID is a field management platform designed for small to midsize contractor companies. It is a complete program that offers an integrated suite of applications to automate the day-to-day operations of the business.
FieldEdge created dESCO is an all-in-one cloud-based Field Service Management platform that is specially made for home service contractors in fields such as HVAC, plumbing, electrical and all the other similar services.
Mobiwork MWS is a complete field service solution that features GPS tracking, billing and invoicing, inventory management, work order management, electronic forms, scheduling and dispatch etc. It is a cloud-based solution and offers deployment options and native mobile compatibility with Android devices.
ServiceTitan for plumbing, HVAC and electrical home service businesses. It is a cloud-based field management program that offers to schedule, invoicing, dispatch, sales, and more. The solution offers marketing ROI and conversion tracking capabilities that link every service request call to its sale or missed opportunity.
Verizon Connect Work is a world’s most leading cloud-based field service solution that comes with all the major tools and services. It allows users to organize schedules, manage and track progress and manage all the dispatching process.
WorkWave Service is a field service solution that is available to use on mobile and desktop platforms. It connects field workers to the office which provide visibility into what’s happening in the field.
mHelpDesk is another field service solution that helps customers automate everything from first customer contact to getting paid. It is a simple yet powerful solution that comes with all the major tools and services including customer management, dispatching, quoting, invoicing, billing and reporting.
Housecall Pro is an all-in-one cloud-based field service management solution that is specially designed for service professionals to automate their workflows. The program includes a native mobile app and complementary web portal and serves a massive range of industries including cleaning, plumbing, electrical and more.
SpiraPlan is an all-in-one Collaboration and Project Management System that manages project requirements, releases, iterations, tasks and bugs in one place. The solution is fully web-based, enterprise-ready and has an open platform which can connect to existing source code repositories or tools already used by your developers.
Gantter is a web-based project management software that is fully integrated with Google Drive. The solution comes with all the extensive set of project management and scheduling tools, as well as scheduling and collaboration capabilities.
Contabulo is an advanced level general purpose board tools that can be used for a number of applications such as project planning, team collaboration and lots of others. Some of the implementations can be used for including corporate wikis, simple and complicated to-do list and tasking board.
Office Timeline is an award-winning project scheduler for professionals who need to create stunning visual project plans, schedules and Gantt charts. The program is specially designed for project managers, IT professionals, knowledge workers, marketers and consultants requiring a simple but robust platform that can quickly design and create complete graphical project slides.
Intervals is a complete suite that combines with advanced level project management, time management and task management into one dynamic package, and designed for small to large businesses. It is a simple and cost-effective solution that easily manage their projects, tasks, and track time and project progress among others.
Actionspace is a powerful yet simple tool that helps you manage business projects and tasks using Office365 and SharePoint. It is an effective tool to increase team productivity and allows companies and departments to get more visibility and stay focused.
Guru Technolabs PMS is a project management solution for all sizes of businesses and gives users total control over their tasks and processes. The solution provides a unified tool that provides project updates, estimations, task management, and collaboration.
Daptiv PPM is a leading project portfolio management software solution that can help you get a advanced level of visibility into the initiatives of your company. You can use this to create higher quality software plans.
ExakTime is a user-friendly time tracking solution for all size of field service companies. The solution assists businesses in professionally logging employees’ working times and tracking workers as well in the process.
UniPhi is a web-based Project Management Software that combines nine major areas of project management into a single package including document management, financial management, project collaboration, risk management, and contract management etc.
FieldAware is a powerful solution created to make agents, workers, and representatives in the field more efficient and effective in performing their tasks. It is a professional services automation solution that optimizes call management and scheduling, as well as field operations for reps.
FieldAware Field Service Automation is a comprehensive solution created to make workers, agents and representatives in the field more efficient in performing their tasks. It is known as a professional service automation software that optimizes call management and scheduling.
More About Service Cloud Field Service
Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere. It is designed by Salesforce Platform and works to centralize and optimize the agent efforts which enable them to handle customers’ requests and manage cases. It is specially developed to offer support mobility to agents that allow them to receive service requests and provide support from anywhere. From the Service Cloud device, agents can easily control and manage all active cases. With its community tools, customers can help themselves and others with self-service capabilities. Additional the solution capabilities include a Knowledge module, where both agents and customers can search for the answers they need. Service Cloud Field Service introduces a new collaboration tool known as Chatter that allows for issue escalations, and Social Service integrates the increasingly critical social media channels right into the customer service experience. Service Cloud reporting module gives front-line managers the ability in order to see critical business metrics from dashboards that are also accessible on phones or tablets. It also has a list of core features that make it better than others. Do try it out, if you need an all-in-one field service solution.