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Axon Virtual PBX Alternatives

#1 Windstream Holdings

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Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes. It comes as an alternative to Jive software but offers lots of new services and features that make it better than others. The software brings several voice services with the integrated Voice over IP and enables businesses to set up a modern hosted VoIP via the reliable IP PBX system.

Windstream Holdings empowers users to accomplish business anywhere and permits employees to collaborate and work impeccably on any device. It is feature-rich, enterprise-class communication software that leverages cloud technology to distribute calls, faxes, and messages to mobile devices. Just like all the other platforms, it also provides SIP trunking and allows the business to choose from multiple bundles of services and applications designed professionally to meet their needs.

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#2 Loop Communications

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Loop Communications is an enterprise-grade business phone solution for small and mid-sized businesses. It’s a flexible business phone suite service that is built from the ground up to be reliable and customer-focused. The software works around the needs of various businesses to eliminate the precincts of constraining policies and hardware.

As compared to all the other similar business phone solutions, it is a powerful solution and provides multiple systems, including number porting, international calling, caller ID and digital faxing, etc. It simplifies infrastructures to provide exceptional customer service and reduce costs to foster business growth. The software offers a scalable system that delivers exceptional functions to users without tying them to long-term contracts.

#3 BVoIP

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BVoIP is an all-in-one cloud-based unified communication platform specially designed for IT and Managed Service Providers. It is a feature-rich platform that scales beyond a basic PBX to give users full control over customer data and quality. The solution also comes with an advanced set of features such a unified communication, enterprise PBX and board client support, etc.

BVoIP tackles most of the heavy lifting; it’s easy to install and manage. It provides flexibility and gives the user the option to easily subscribe to the private or public cloud instances based on their preferences. Better still, the user gets the freedom to scale without limitations on the contract duration.

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#4 OnSIP

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OnSIP is a real-time business phone system created by Junction Network for small and medium-sized businesses. It is a reliable VoIP phone service that leverages an open-source Session Initiation Protocol algorithm to provide low-cost cloud telephony solutions.

OnSIP provides powerful yet straightforward programs with some advanced features and flexibility than the traditional phone systems. The software can be configured in a host of ways to suit the unique needs and requirements of small and medium-sized businesses.

#5 Cebod Telecom

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Cebod Telecom is a flexible, cost-effective VoIP business phone service solution used by various businesses and industries such as real estate, healthcare, tax office, marketing, etc. This cloud-based business phone system also assists startups, small businesses, and large enterprises in increasing business efficacy and productivity while having the opportunity to reduce communication costs.

With this software’s help, companies and businesses are only required to pay for features they need, and payment is made based on the line phone number they are using. The solution also comes with pre-configured VoIP phones that users can connect to the phone system without the need for buying and installing any additional hardware, software, or equipment.

#6 Allworx Verge

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Allworx Verge is the world’s most leading business VoIP communication solution specially designed to power today’s workforce. It is an alternative to Jive and offers all the major services and features. This VoIP solution comes with multiple features to streamline communication within the business in a single location or various office locations.

The solution expertly built for iOS and Android devices linked with a computer through a call control interface to manage all call activities. Allworx Verge is a complete enterprise-class, a mobile-first phone that allows users to share personal contacts from their mobile devices.

#7 Fonality

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Fonality is a leading business communications software that adapts to your changing needs. It is a cost-effective solution that lets you eschew the need for an uneconomical on-premises application as it has a host of features that can give you total control over your business phone system.

With the help of this platform, you can enable your businesses to add workers to your team. Unlike others, it also has a powerful integration system that can connect a wide variety of applications. Thus you can expand your support outside of your office premises while ensuring that your customers continue to receive a seamless caller experience.

#8 Vonage

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Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance, marketing, etc. The software is known as an affordable and innovative business communication software that contains all the major tools to run the phone over the web.

Vonage aims to maximize profitability and enhance productivity by equipping all the branch offices’ contact centers and virtual teams’ powerful capabilities. They will be able to conduct online meetings, cooperate by web conferencing, participate in audio conference calls, and connect through their mobile phones, desktops, or tablets.

#9 Evolve IP

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Evolve IP is a unified communication platform that provides voice services and business collaboration tools for video, chat, screen sharing, and web conferencing. The system also offers state of the art handsets and softphones. It is a complete cloud-based solution where everything is simple to understand and easy to use.

All solutions are under one integrated platform, with one contact for the fast resolution of any issues. Highly trained and certified support professionals provide businesses with dedicated resources to assist from design to deployment.

#10 Windstream

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Windstream is a cloud-based business phone system that delivers complete and unified communication applications to the business of all sizes. It is a complete solution that brings numerous voice services with the integrated voice over IP and enables companies to set up a modern hosted VoIP via the IT Private Branch system.

The program empowers users to accomplish business anywhere and permits an employee to collaborate and work impeccably on any device such as a smartphone, laptop, and tablet. Windstream is a feature-rich solution, enterprise-class communication solution that leverages cloud technology to distribute calls, faxes, and messages to mobile devices.

#11 M-Files

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M-Files is an advanced level content management software designed to help businesses in information and document management, organization, and tracking. The software is highly-suited to small and large companies in a variety of sectors.

It hosts a myriad system feature bound to benefit any organization that includes mobile optimization, version control, document templates, and offline access. M-Files comes with a search engine that efficiently finds a document based on the document name, types, and others.

#12 Jive

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Jive is the world’s most leading social collaboration tool that connects team members, upper management personnel, and all the other relevant parties in the corporate environment. It is loaded with advanced features and capabilities; all aimed to help businesses achieve strategic alignment and dramatically improve and collective productivity for employees and teams.

The software comes with all the major tools and works wherever you go and whatever you do. Jive integrated with a mobile application that links you up with your department and your team; you can easily access all your data, receive the latest updates and communicate and collaborate even when you are far from your desk.

#13 Sonetel

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Sonetel is a communication app that lets you make an international business call at the cost of local calls. It is a simple but powerful solution that supports three methods for making calls such as Call True, Call Back, and VOIP. The call is then connected onward via Sonetel to the destination.

In a callback, Sonetel calls both your mobile number and the destination you called and then connects the two calls. All your call on this platform is connected via Wi-Fi or data connection, and you pay Sonetel for the local call at the destination.

#14 Aircall

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Aircall is an all-in-one communication software that is ideal for those with remote teams and virtual offices located aboard. It is an excellent solution that provides phone numbers for you and your staff that you can use on any device. All your calls follow you and your team, whether you are busy working on working remotely.

The software enables businesses to be closer to their customers, no matter what their physical location is. It also helps small businesses to enhance the relationships with the customers with the help of local phone numbers in at least 30 different countries.

#15 Talkdesk

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Talkdesk is the world’s most powerful and leading browser-based contact center software that helps businesses build stronger customer relationships. It is an all-in-one solution and trusted by most of the leading platforms, including Box, Shopify, and thousands of other customer-centric businesses around the world.

The software offers seamless integrations with all the popular business tools, including Salesforce, Zendesk, Desk.com, and more than 20 other applications. With this, businesses can create a complete call center in their browser in just five minutes.

#16 Connect First

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Connect First is a cloud-based call center management program that is accessed by users via a web browser. It is an all-in-one solution that enables the management of all inbound and outbound call center activities.

The software presents agents with all the relevant scripts and caller details, helping them handle calls smoothly. Customizable notes assist agents in resolving queries quickly and enhancing the customer experience.

#17 CloudTalk

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CloudTalk is a smart call center software that offers more than 40 advanced calling features used by customer support and sales teams, SMEs, or e-commerce. It is quite simple and easy to the understandable solution and accessible over browser and desktop application that means sales and call center teams can make and receive calls anywhere, on any device, with international numbers from 80 countries.

Just like most of the leading platforms, it also integrates with popular CRM, Helpdesk, and eCommerce solutions with predefined one-click integrations, and can be linked to any other tool via an open API that makes it better than others.

#18 SpitFire

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SpitFire is an online predictive dialer software created for call centers that provides all the leading tools to make both inbound and outbound call campaigns. The software supports a hybrid dialer that uses the web-interface for making calls while the program is installed on the client’s server. It is based on .Net application and uses a SQL database in the background that makes it quite simple.

Spitfire is a complete solution and designed for all sizes of businesses. SEP (SpitFire Enterprise Predictive) offers support for unlimited lines and agents. The software features five different dialing modes viz. predictive dialing, fixed-rate dialing, quick connect and preview dialing, and manual dialing.

#19 CallHippo

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CallHippo is a comprehensive could-based VoIP phone system specially created to meet the communication requirements of startups to small businesses. It is available to use on both web and mobile application and offer all the core features to automate a variety of tasks.

The best thing about this software is that it enables sales, marketing, and support teams to make global calls. CallHippo allows businesses to buy virtual phone numbers of up to 50 countries around the world, add users on the same phone number, and make calls.

#20 Zendesk Talk

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Zendesk Talk is a dedicated call center software that provides an opportunity and gives different modules in rather than your normal calling application. It offers call center software that is built-in with the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system.

The website and the software is available for every type of user and organization. It offers a demonstration version that provides a sophisticated layout of the dashboard so the users can operate smoothly on the application programming interface and allow mitigating the business on a trial level so they can get the result before running any serious work.

#21 Avatar Dialler

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Avatar Dialler is an advanced call center solution designed for auto-dialing with high-quality built-in recorded messages. It is compatible with a medium and large-sized call center that manages the large volume of calls including marketing company’s calls, outbound customer service calls and international calls as well.

It allows you to take charge of auto respond calls with prerecorded voices in American and British accents. The tool handles all the necessary calls and helps you to perform other tasks efficiently with ease. Avatar Dialler prerecorded voices belong to your business, location, customer type and more.

#22 TeamSupport

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Teamsupport is a customer service providing software that allows you to connect with your customers more efficiently. It helps you to create streamline relations with all departments and manage resources. By its advance features, you can operate all of your business as a single unit by addressing customer concerns. For a specific object, your professional team can work collectively with the finance, sales, or technical groups to achieve good customer feedback.

You don’t need any external integration because this platform can easily connect to Zoho reports, Mailchimp, Dropbox, and a lot of other applications. It is also cloud-based software targeted mostly at the B2B software industry for both medium and small enterprises. Some of its most useful features are advance customer self-service portals, live chat, reporting, ticket automation, and screen recording.

#23 BMC Remedy 9

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BMC Remedy 9 is a software specially designed for mobile devices for managing IT services. It features detailed reports, ITSM features, and attractive visualizations modules that enable IT personnel and employees to enhance their productivity. BMC Remedy 9 is a robust tool that can enhance the digital workplace with the help of its multiple innovations. It comes up with built-in ITIL processes that include metrics and reporting.

BMC Remedy 9 is very simple to use and has a drop and drag interface through which you don’t need to learn any coding language. The company provides you with proper customer service support through which you can eliminate the confusion regarding this platform. It features smart reporting always to keep you update with the latest notifications.

#24 Pindrop

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Pindrop is the most trustable platform built for the security concerns that allows you to calculate risk scoring for phone calls and detect the fraudulent calls. The software is making stunners with its call authentication services that facilitate organizations to take a situational decision in response to fake requests. The software surfaces the tools based on robust functions that assist in identifying the calls and provides information about the device.

The software is dispensing the most comprehensive data analytics on voice fraud and authentication, and providing solutions related to fraud and IoT. Pindrop is going ahead with multiple services that include customer contact, AI authentication, real-connection, fraud target, and more to follow. The platform is multi-dimensional with its powerful 147 features that allow the solutions to work passively in the background to grow a better customer experience.

#25 Ameyo

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Ameyo is an advanced level contact center solution that comes with Omnichannel customer experience. It is known as one of the best contact center service providers that have more than with over 1600 customers in 60 countries.

Ameyo helps organizations to address their customers’ requirements and needs, by offering an intuitive experience via different channels such as mobile, web, email, chat, social media, etc. The best thing about this platform is that it offers a call conferencing system to solve customer issues as soon as possible.

#26 IBM FileNet

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IBM FileNet is an all in one content management solution that enables enterprises to manage their content and business process. A cloud-native content service solution provides low-code tools and capabilities to assist you in creating meaningful business applications on any cloud. FileNet Content Manager provides a wide range of deployment flexibility, capabilities, and performance that allows enterprises to manage all content robustly.

IBM FileNet is dispensing low-code developer tools and GraphQL APIs to deliver business applications with a complete portfolio for intelligent information extraction, document judgment, and more. Besides, IBM FileNet is leveraging you with the advanced AI tools for rapid project development and deployment, and unified content governance consistently manages content from all repository with one comprehensive solution. The software is bringing innovation in a business application via simplifying and accelerate the solution deployment and increase visibility and productivity via innovative AI business context engine to extract insight from content like unstructured documents.

#27 Dialer360

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Dialer360 is a robust call center solution that provides you with multiple benefits like billing, local caller ID, call recording, predictive dialing, and internet chat. The software allows you to take a proactive approach with streamlined functions that pave the way to improve agent productivity and improve sales lead. Dialer360 is a cost-effective solution for call center business and provides abundant customer satisfaction with loyalty, integrity, and sincerity. The software provides you with the transparent VoIP rates with the open portal to manage complex billing process easily.

Dialer360 ensures high-level protection with the specific IP-address or a secret keyword that lets no one access server. The software is providing multiple integrations for easy access from the other sites, and you have many relaxations in the service. There are numerous features on offer that is Agent status board, recording portal, CRM, Display local caller ID, Robocalls, webphone, PCI compliance, and many more to add.

#28 MaestroQA

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MaestroQA is a platform that allows users to build customer loyalty of their brand and helps in delivering moments of customer delight at scale. The platform basically enables the maps to helps users track all the channels through which users can get the best performance and delivery of their results.

The platform gives deep insights to users and allows them to correlated trends between agent performance and quality. It comes with a customizable scorecard for their business’s unique needs, and they can build up auto-fail and bonus sections. Moreover, users can support their agent performance through it, and they can deliver transparently pinpointed feedback.

#29 Inmagic Presto

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Inmagic Presto is an online knowledge management system that allows users to consolidate heterogeneous information from several sources in a unified repository with a single point. It is a comprehensive knowledge management solution with some advanced tools and features to make it a one-stop shop.

It is designed to reduce the amount of time spent searching for details and encourage social collaboration to leverage community knowledge. Like other similar solutions, it also integrates with most of the leading external and internal information repositories such as in-house applications, third-party databases, portals, etc.

#30 SuperReceptionist

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SuperReceptionist is a service provided by Knowlarity to users to help them in the call management work and offers services in CRM solutions. The platform comes with a business solution which enables business of all kinds to use the software for managing their clients. Users can manage and record all the calls through the software, and they can use these recordings for reference purposes.

The platform comes with a simple solution that allows users to get deep analytics and insights capabilities to let the users track the health of business performance. Users can monitor the business operations right from the mobile, and they can quickly reach their customers. Users can also keep their business and personal contacts lists separate, and they can record business calls only.

#31 KeKu

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KeKu is a VoIP service that offers an easy, reliable, and inexpensive way for you to call any phone number in the world. It uses VoIP technology and provides low rates for calling people all over the world. It can be used on almost any type of internet-enabled device but is perfectly suited for use on your laptop or smartphone while out and about. You can also choose to call internationally via the internet by using WiFi or your data plan while you’re traveling.

KeKu’s monthly price plans include unlimited calling to any phone number in the world. Calls made through this service are also free from caller I.D. charges, meaning that when making a call, their number will appear as an unknown number on the recipient side. All in all, KeKu is a great tool that you can consider among its alternatives.

#32 Virtual Phone Line

Freemium
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Virtual Phone Line is a service that provides unique virtual phone numbers for your phone line from the U.S, U.K, Canada, or 180 other countries around the world. You can call any area code in the U.S., U.K., or Canada for minimal charges by using these virtual numbers to create a local presence without having to use your low international minutes.

With Virtual Phone Line,, you can also receive calls both locally and internationally by creating additional phone numbers to act as an extension of your current number. You can give out hundreds or thousands of local or international phone numbers to friends, family, business associates, customers, prospects, etc. All in all, Virtual Phone Line is a great tool that you can consider among its alternatives.

#33 Freeje

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Freeje is a scaling app that offers virtual phone numbers that act as a small call center on your phone. You can program as many destinations as you wish, such as work phone number, home number, and landline numbers too. It also works on tablets and laptops, so if an important call comes in while you’re at work on the computer, it will ring back to your mobile phone for you.

You can share your data plan with your current phone, and the actual number will still be on your phone. Make international calls while outside without any WiFi network. A huge benefit of this app is that you can keep your personal and business life separate with a dedicated business number as a 2nd line phone number on your smartphone.

#34 Talkroute

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Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls, and communicate with customers via various channels. Its tech-savvy interface makes it easy for customers to get in touch with your business, while the on-demand pricing plan helps save money on overhead costs. By using Talkroute, businesses can improve customer service and increase their online presence while also saving time and money in the process. It streamlines inbound and outbound calls, allowing customers to reach the right person at the right time.

In addition to its virtual phone system features, the tool offers a number of add-ons, including voicemail transcription and forwarding options for unlimited call transfers, call screening, and more. Another great feature is the video meetings that allow each of your users can host or join meetings with up to 100 participants. Additionally, your meeting participants can share their screen, transfer files, use whiteboards for annotation, collaborate via chat, and record meeting sessions for a future review!

#35 Convoso

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Convoso is a cloud-based call center software that embraces modern technology for better customer engagement. The platform empowers both front-line agents and managers to drive better conversations with customers and manage all their support needs through easy-to-use automation tools that can pave your path towards successful business growth.

The tool offers call logs with full transcripts, voice recordings, time stamps, notes, missed calls alerts. You also get texting capabilities, so your team can reach someone on the go without having to call them. With the CRM integration, agents have visibility into the customer’s activity at all times. This includes past interactions with that customer as well as other customer attributes such as their stage in the buying cycle or product interest. Automated communication is triggered based on communication with the customer.

#36 Freshdesk Contact Center

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Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.  It offers an intuitive interface led by an online dashboard for easier engagement with your clients. Freshdesk makes it easy for your customers to contact you by creating a profile with their contact details along with customer service numbers.

Customers can make phone calls, submit tickets, and communicate through social media upon request. Agents can use this tool to record calls, manage multiple queues, track daily tasks, and sort out issues through the dashboard. Freshdesk enables businesses of all sizes to effectively manage the process of interacting with customers within their call centers or marketing departments.

#37 Unified Communications

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Unified Communications is a business communication service that helps organizations deliver better customer service, streamline operations and collaborate more effectively. It offers software solutions so companies can design meeting spaces for maximum productivity with minimal interference from email or phone calls.

Companies can increase efficiency by easily connecting different offices, teams, and divisions; and significantly reduce interruptions to personal lives. Enterprise communications are integrated into the enterprise architecture for all relevant applications like a call center. Unified Communications allows businesses of all sizes across multiple industries to harness electronic communications in a way that leaves more time for people’s personal lives.

#38 Netelip

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Netelip is a leading provider of I.P. telephony service and cloud-based business solutions. The vision of this platform is to empower people and organizations for their digital transformation towards the new era of smart mobility. It provides you with the best possible tools to communicate, collaborate, connect and evolve digitally as well as premium voice, data plans & internet connectivity services at competitive prices. The platform also offers cloud-based business solutions for resellers, ISPs, and operators, enabling them to extend their own portfolio of digital services.

With its Virtual receptionist feature, you will be able to attend and redirect incoming calls automatically according to department, language, or time. The video conferencing service lets you collaborate without any hassle of physical interaction. Other notable features are customizable voice-over, webphone, call monitoring, call filter, call queue, virtual office, etc. All in all, Netelip is a great tool that you can consider among its alternatives.

#39 RingOver

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RingOver is a cloud-based phone call communication solution for businesses. Its patented technology enables customer service representatives to better serve customers with accurate information, faster response time, and fewer disconnects. Its voice, video chat, SMS/MMS texting, and calling all work together to create superior customer service. Along the way, it’ll provide detailed insights as well as other features, including its call recording abilities, etc.

As its a hybrid all-in-one communication service, therefore businesses don’t need multiple tools for different kinds of communication; they can do it all through one tool. Moreover, you can also integrate CRM and Helpdesk tools to take control of your business communication regardless of when and where you are present. All in all, RingOver is a great tool that you can consider among its alternatives.

#40 Callcentric

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CallCentric is a service providing an easy-to-use way to make phone calls through any device without incurring expensive international rates. Not only does it provide low-cost international calling rates, but its wide network of phone numbers also makes it possible for you to reach more people than ever before. You’ll never have an excuse for being too busy or too broke to call someone again.

With CallCentric, you can reach anyone with a phone number within their reach, regardless of whether or not they have a computer or a phone line, reach others without a phone line anywhere in the world via VoIP technology, use your computer as an intercom so people at home can hear what you’re saying just as well as if you were using the phone, and much more. All in all, CallCentric is a great tool that you can consider among its alternatives.

#41 BasicTalk

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BasicTalk is one of the best VoIP phones and calling service provider that is perfect for people who want to save money on their phone bills but doesn’t want to get rid of their plan or change cell phones provider. You can switch to BasicTalk without changing your number and get the best value for your money all around.

Basic Talk VoIP Service is a reliable and affordable way to save on your telephone costs. Some highlighting features include Voice Mail, Caller ID, Call Forwarding, Call Waiting, etc. Moreover, customer care representatives are always available during office hours for any maintenance and issues. All in all, BasicTalk is a great tool that you can consider among its alternatives.

#42 BT Cloud Phone

Free
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BT Cloud Phone is a full-featured plug-and-play VoIP system for small to medium and large businesses. This is simple to use, reliable, secure, and keeps your business online with VoIP phone service via the cloud. BT Cloud Phone is an easy way to enjoy business talk anytime, anywhere, wherever you happen to be, and that too without worrying about costs or service interruptions.

It’s one of the best VoIP solutions for anyone else who needs reliable phone service with no extra charges. You can start using BT Cloud Phone to stay in touch with your customers and clients wherever they are in the world. Moreover, cloud phone users are able to access their own personal numbers and voicemail from the cloud instead of relying on their carriers for that.

#43 LiveOps

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LiveOps is a cloud-based customer support software that brings interactive reporting capabilities across a wide array of channels that include social media and text messaging. It is a comprehensive solution that contains almost all the leading tools and features. The solution supports voice, chat, email, SMS, Facebook, etc., and provides an integrated customer interaction database.

With the help of this solution, you can easily deploy a multi-tenant and highly secure contact center using the pay-as-you-go model. It contains tools to create IVRs and customize reports using premium editing that saves a lot of time and effort.

#44 Axon Virtual

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Axon Virtual is a VoIP-based PBX software that is created for call centers and businesses of all sizes. The software created by NCH software company which contains almost all the leading tools and features to make it one of the best call center solution. The software can be installed on Windows operating systems only and utilize the features of voice over internet protocol that function as a phone switch that routes calls to lines and extensions.

The software also offers a web-based control panel that streamlines the way users configure the system to handle all the operations of their call center as well as manage call processes. IT managers, system administrators, and lead teams can also take advantage of its control panel that can easily access and operate. Axon Virtual PBX is a comprehensive PBX solution and offers all the leading tools and features such as predictive dialing, manage telephone calls, easy weblink control, and much more.

#45 Freshcaller

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Freshcaller is a cloud-based call center and phone system software solution designed for every type of business that helps enhance customer engagement with internal teams. Through this solution, users can purchase local and international toll-free numbers and get real-time visibility into call queues and ongoing conversations, route calls to agent groups, set up custom business hours, and more.

The software allows organizations to manage all kinds of call queues using an auto-receptionist with customizable wait time music to promote new services. It has a feature that allows users to set up custom business hours and automate a variety of actions for each department, and route calls from IVR to specific call queues and agent groups.

#46 TollFreeForwarding

Paid
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TollFreeForwarding is a virtual phone system that delivers your calls to any phone in the world. Best of all, there are no hidden catches like call quality changes in different subscriptions or busy service hours, etc. It’s so easy to use that even the people who don’t know much about technology will have no trouble using it.

The scheduled forwarding feature lets you route the calls on the main center during business hours and set it to voicemail after office hours to prevent bothering yourself with unnecessary business calls. It delivers your calls any time of day or night, so you don’t have to worry about busy signals getting in the way of doing business with people halfway across the world.