SpitFire Alternatives

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SpitFire

Description
SpitFire is an online predictive dialer software created for call centers that provides all the leading tools to make both inbound and outbound call campaigns. The software supports a hybrid dialer that uses the web-interface for making calls while the program is installed on the client’s server… read more
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21 SpitFire Alternatives & Similar Software

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1. Windstream Holdings

Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes. It comes as an alternative to Jive software but offers lots of new services and features that make it better than others.

The software brings several voice services with the integrated Voice over IP and enables businesses to set up a modern hosted VoIP via the reliable IP PBX system. Windstream Holdings empowers users to accomplish business anywhere and permits employees to collaborate and work impeccably on any device.

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2. Loop Communications

Loop Communications is an enterprise-grade business phone solution for small and mid-sized businesses. It’s a flexible business phone suite service that is built from the ground up to be reliable and customer-focused.

The software works around the needs of various businesses to eliminate the precincts of constraining policies and hardware. As compared to all the other similar business phone solution, it is a powerful solution and provides multiple systems, including number porting, international calling, caller ID and digital faxing, etc.

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3. BVoIP

BVoIP is an all-in-one cloud-based unified communication platform specially designed for IT and Managed Service Providers. It is a feature-rich platform that scales beyond a basic PBX to give users full control over customer data and quality. The solution also comes with an advanced set of features such a unified communication, enterprise PBX and board client support, etc.

BVoIP tackles most of the heavy lifting; it’s easy to install and manage. It provides flexibility and gives the user the option to easily subscribe to the private or public cloud instances based on their preferences. Better still, the user gets the freedom to scale without limitations on the contract duration.

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4. OnSIP

OnSIP is a real-time business phone system created by Junction Network for small and medium-sized businesses. It is a reliable VoIP phone service that leverages open-source Session Initiation Protocol algorithm to provide low-cost cloud telephony solutions.

OnSIP provides powerful yet straightforward programs with some advanced features and flexibility than the traditional phone systems. The software can be configured in a host of ways to suit the unique needs and requirements of small and medium-sized businesses.

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5. Cebod Telecom

Cebod Telecom is a flexible, cost-effective VoIP business phone service solution used by various businesses and industries such as real estate, healthcare, tax office, and marketing, etc. This cloud-based business phone system also assists startups, small businesses, and large enterprises in increasing business efficacy and productivity while having the opportunity to reduce as communication costs.

With the help of this software, companies and businesses are only required to pay for features they need, and payment is made based on the line phone number they are using. Also, the solution comes with pre-configured VoIP phones that users can connect to the phone system without the need for buying and installing any additional hardware, software, or equipment.

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6. Allworx Verge

Allworx Verge is the world’s most leading business VoIP communication solution specially designed to power today’s workforce. It is an alternative to Jive and offers all the major services and features. This VoIP solution comes with multiple features to streamline communication within the business in a single location or various office locations.

The solution expertly built for iOS and Android devices linked with a computer through a call control interface to manage all call activities. Allworx Verge is a complete enterprise-class, a mobile-first phone that allows users to share personal contacts from their mobile devices.

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7. Fonality

Fonality is a leading business communications software that adapts to your changing needs. It is a cost-effective solution that lets you eschew the need for uneconomical on-premises application as it has a host features that can give you total control over your business phone system.

With the help of this platform, you can enable your businesses to add workers to your team. Unlike others, it also has a powerful integration system that can connect a wide variety of applications. Thus you can expand your support outside of your office premises while ensuring that your customers continue to receive seamless caller experience.

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8. Vonage

Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance, and marketing, etc. The software is known as an affordable and innovative business communication software that contains all the major tools to run phone over the web.

Vonage aims to maximize profitability and to enhance productivity by equipping all the branch offices’ contact centers and virtual teams’ powerful capabilities. They will be able to conduct online meetings, cooperate by web conferencing, participate in audio conference calls, and connect through their mobile phones, desktops, or tablets.

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9. Evolve IP

Evolve IP is a unified communication platform that provides voice services and business collaboration tools for video, chat, screen sharing, and web conferencing. The system also offers state of the art handsets and softphones. It is a complete cloud-based solution where everything is simple to understand and easy to use.

All solutions are under one integrated platform, with one contact for the fast resolution of any issues. Highly trained and certified support professionals provide businesses with dedicated resources to assist from design to deployment.

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10. Windstream

Windstream is a cloud-based business phone system that delivers complete and unified communication applications to the business of all sizes. It is a complete solution that brings numerous voice services with the integrated voice over IP and enables companies to set up a modern hosted VoIP via the IT Private Branch system.

The program empowers users to accomplish business anywhere and permits an employee to collaborate and work impeccably on any device such as a smartphone, laptop, and tablet. Windstream is a feature-rich solution, enterprise-class communication solution that leverages cloud technology to distribute calls, faxes, and messages to mobile devices.

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11. M-Files

M-Files is an advanced level content management software designed to help businesses in information and document management, organization, and tracking. The software is highly-suited to small and large companies in a variety of sectors.

It hosts myriad system feature that is bound to benefit any organization that includes mobile optimization, version control, document templates, and offline access. M-Files comes with a search engine that efficiently finds a document based on the document name, types, and among others.

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12. Jive

Jive is the world’s most leading social collaboration tool that connects team members, upper management personnel, and all the other relevant parties in the corporate environment. It is loaded with advanced features and capabilities, all aimed to help businesses achieve strategic alignment and dramatically improve and collective productivity for employees and teams.

The software comes with all the major tools and works wherever you go and whatever you do. Jive integrated with a mobile application that links you up with your department and your team; you can easily access all your data, receive the latest updates and communicate and collaborate even when you are far from your desk.

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13. Sonetel

Sonetel is a communication app that lets you make an international business call at the cost of local calls. It is a simple but powerful solution that supports three methods for making calls such as Call True, Call Back, and VOIP. The call is then connected onward via Sonetel to the destination.

In a callback, Sonetel calls both your mobile number and the destination you called and then connects the two calls. All your call on this platform is connected via Wi-Fi or data connection, and you pay Sonetel for the local call at the destination.

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14. Aircall

Aircall is an all-in-one communication software that is an ideal fit for those with remote teams and virtual offices located aboard. It is an excellent solution that provides phone numbers for you and your staff that you can use on any device. All your calls follow you and your team, whether you are busy working on working remotely.

The software enables businesses to be closer to their customers, no matter their physical location is. It also helps small businesses to enhance the relationships with the customers with the help of local phone numbers in at least 30 different countries.

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15. Freshcaller

Freshcaller is a cloud-based call center and phone system software solution designed for every type of business that helps enhance customer engagement with internal teams. Through this solution, users can purchase local and international toll-free numbers, and get real-time visibility into call queues as well as ongoing conversations, route calls to agent groups, set up custom business hours and more.

The software allows organizations to manage all kinds of call queues using an auto-receptionist with customizable wait time music to promote new services. It has a feature that allows users to set up custom business hours and automated variety of actions for each department, and route calls from IVR to specific call queues and agent groups.

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16. CloudTalk

CloudTalk is a smart call center software that offers more than 40 advanced calling features used by customer support and sales teams, SMEs, or e-commerce. It is quite simple and easy to the understandable solution and accessible over browser and desktop application that means sales and call center teams can make and receive calls anywhere, on any device, with international numbers from 80 countries.

Just like most of the leading platforms, it also integrates with popular CRM, Helpdesk, and eCommerce solutions with predefined one-click integrations, and can be linked to any other tool via an open API that makes it better than others.

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17. Talkdesk

Talkdesk is the world’s most powerful and leading browser-based contact center software that helps businesses build stronger customer relationships. It is an all-in-one solution and trusted by most of the leading platforms, including Box, Shopify, and thousands of other customer-centric businesses around the world.

The software offers seamless integrations with all the popular business tools, including Salesforce, Zendesk, Desk.com, and more than 20 other applications. With this, businesses can create a complete call center in their browser in just five minutes.

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18. Connect First

Connect First is a cloud-based call center management program that is accessed by users via a web browser. It is an all-in-one solution that enables the management of all inbound and outbound call center activities.

The software presents agents with all the relevant scripts and caller details helping them to handle calls quite smoothly, and customizable notes assist agents in resolving queries quickly and enhancing the customer experience.

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19. CallHippo

CallHippo is a comprehensive could-based VoIP phone system specially created to meet the communication requirements of startups to small businesses. It is available to use on both web and mobile application and offer all the core features to automate a variety of tasks.

The best think about this software is that it enables sales, marketing, and support teams to make global calls. CallHippo allows businesses to buy virtual phone numbers of up to 50 countries around the world, add users on the same phone number, and make calls.

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20. Zendesk Talk

Zendesk Talk is a dedicated call center software that provides an opportunity and gives different modules in rather than your normal calling application. It offers call center software that is built-in with the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system.

The website and the software is available for every type of user and organization. It offers a demonstration version that provides a sophisticated layout of the dashboard so the users can operate smoothly on the application programming interface and allow mitigating the business on a trial level so they can get the result before running any serious work.

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21. Avatar Dialler

Avatar Dialler is an advanced call center solution designed for auto-dialing with high-quality built-in recorded messages. It is compatible with a medium and large-sized call center that manages the large volume of calls including marketing company’s calls, outbound customer service calls and international calls as well.

It allows you to take charge of auto respond calls with prerecorded voices in American and British accents. The tool handles all the necessary calls and helps you to perform other tasks efficiently with ease. Avatar Dialler prerecorded voices belong to your business, location, customer type and more.

More About SpitFire

SpitFire is an online predictive dialer software created for call centers that provides all the leading tools to make both inbound and outbound call campaigns. The software supports a hybrid dialer that uses the web-interface for making calls while the program is installed on the client’s server. It is based on .Net application and uses a SQL database in the background that makes it quite simple.

Spitfire is a complete solution and designed for all sizes of businesses. SEP (SpitFire Enterprise Predictive) offers support for unlimited lines and agents. The software features five different dialing modes viz. predictive dialing, fixed-rate dialing, quick connect and preview dialing, and manual dialing.

With the help of this solution, the client can load the list with contact numbers into SEP, and the solution to make outbound calls as well as connect agents to the answered calls only. It also allows you to keep track of time per call and monitor the call volume and frequency.

One of the most interesting facts about this solution is that it allows clients to manually set the call rate frequency and speed up or slow down the call rate based on agents available for the day or the number of working hours.

SpitFire also includes core features such as quick-connect dialing, the call number of identification, unlimited campaign lines unlimited custom field, CRM integration, and call recording, etc.