Paid

BMC Remedy 9

BMC Remedy 9 is a software specially designed for mobile devices for managing IT services. It features detailed reports, ITSM features, and attractive visualizations modules that enable IT personnel and employees to enhance their productivity. BMC Remedy 9 is a robust tool that can enhance the digital workplace with the help of its multiple innovations… read more
ADVERTISEMENT

What are best BMC Remedy 9 Alternatives?

#1 Windstream Holdings

Paid
0

Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes. It comes as an alternative to Jive software but offers lots of new services and features that make it better than others.

The software brings several voice services with the integrated Voice over IP and enables businesses to set up a modern hosted VoIP via the reliable IP PBX system. Windstream Holdings empowers users to accomplish business anywhere and permits employees to collaborate and work impeccably on any device.

ADVERTISEMENT
CONTINUE READING BELOW

#2 Loop Communications

Paid
0

Loop Communications is an enterprise-grade business phone solution for small and mid-sized businesses. It’s a flexible business phone suite service that is built from the ground up to be reliable and customer-focused.

The software works around the needs of various businesses to eliminate the precincts of constraining policies and hardware. As compared to all the other similar business phone solution, it is a powerful solution and provides multiple systems, including number porting, international calling, caller ID and digital faxing, etc.

#3 BVoIP

Paid
0

BVoIP is an all-in-one cloud-based unified communication platform specially designed for IT and Managed Service Providers. It is a feature-rich platform that scales beyond a basic PBX to give users full control over customer data and quality. The solution also comes with an advanced set of features such a unified communication, enterprise PBX and board client support, etc.

BVoIP tackles most of the heavy lifting; it’s easy to install and manage. It provides flexibility and gives the user the option to easily subscribe to the private or public cloud instances based on their preferences. Better still, the user gets the freedom to scale without limitations on the contract duration.

ADVERTISEMENT
CONTINUE READING BELOW

#4 OnSIP

Paid
0

OnSIP is a real-time business phone system created by Junction Network for small and medium-sized businesses. It is a reliable VoIP phone service that leverages open-source Session Initiation Protocol algorithm to provide low-cost cloud telephony solutions.

OnSIP provides powerful yet straightforward programs with some advanced features and flexibility than the traditional phone systems. The software can be configured in a host of ways to suit the unique needs and requirements of small and medium-sized businesses.

#5 Cebod Telecom

Paid
0

Cebod Telecom is a flexible, cost-effective VoIP business phone service solution used by various businesses and industries such as real estate, healthcare, tax office, and marketing, etc. This cloud-based business phone system also assists startups, small businesses, and large enterprises in increasing business efficacy and productivity while having the opportunity to reduce as communication costs.

With the help of this software, companies and businesses are only required to pay for features they need, and payment is made based on the line phone number they are using. Also, the solution comes with pre-configured VoIP phones that users can connect to the phone system without the need for buying and installing any additional hardware, software, or equipment.

ADVERTISEMENT
CONTINUE READING BELOW

#6 Allworx Verge

Paid
0

Allworx Verge is the world’s most leading business VoIP communication solution specially designed to power today’s workforce. It is an alternative to Jive and offers all the major services and features. This VoIP solution comes with multiple features to streamline communication within the business in a single location or various office locations.

The solution expertly built for iOS and Android devices linked with a computer through a call control interface to manage all call activities. Allworx Verge is a complete enterprise-class, a mobile-first phone that allows users to share personal contacts from their mobile devices.

#7 Fonality

Paid
0

Fonality is a leading business communications software that adapts to your changing needs. It is a cost-effective solution that lets you eschew the need for uneconomical on-premises application as it has a host features that can give you total control over your business phone system.

With the help of this platform, you can enable your businesses to add workers to your team. Unlike others, it also has a powerful integration system that can connect a wide variety of applications. Thus you can expand your support outside of your office premises while ensuring that your customers continue to receive seamless caller experience.

#8 Vonage

Paid
0

Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance, and marketing, etc. The software is known as an affordable and innovative business communication software that contains all the major tools to run phone over the web.

Vonage aims to maximize profitability and to enhance productivity by equipping all the branch offices’ contact centers and virtual teams’ powerful capabilities. They will be able to conduct online meetings, cooperate by web conferencing, participate in audio conference calls, and connect through their mobile phones, desktops, or tablets.

#9 Evolve IP

Paid
0

Evolve IP is a unified communication platform that provides voice services and business collaboration tools for video, chat, screen sharing, and web conferencing. The system also offers state of the art handsets and softphones. It is a complete cloud-based solution where everything is simple to understand and easy to use.

All solutions are under one integrated platform, with one contact for the fast resolution of any issues. Highly trained and certified support professionals provide businesses with dedicated resources to assist from design to deployment.

#10 Windstream

Paid
0

Windstream is a cloud-based business phone system that delivers complete and unified communication applications to the business of all sizes. It is a complete solution that brings numerous voice services with the integrated voice over IP and enables companies to set up a modern hosted VoIP via the IT Private Branch system.

The program empowers users to accomplish business anywhere and permits an employee to collaborate and work impeccably on any device such as a smartphone, laptop, and tablet. Windstream is a feature-rich solution, enterprise-class communication solution that leverages cloud technology to distribute calls, faxes, and messages to mobile devices.

#11 M-Files

Paid
0

M-Files is an advanced level content management software designed to help businesses in information and document management, organization, and tracking. The software is highly-suited to small and large companies in a variety of sectors.

It hosts myriad system feature that is bound to benefit any organization that includes mobile optimization, version control, document templates, and offline access. M-Files comes with a search engine that efficiently finds a document based on the document name, types, and among others.

#12 Jive

Paid
0

Jive is the world’s most leading social collaboration tool that connects team members, upper management personnel, and all the other relevant parties in the corporate environment. It is loaded with advanced features and capabilities, all aimed to help businesses achieve strategic alignment and dramatically improve and collective productivity for employees and teams.

The software comes with all the major tools and works wherever you go and whatever you do. Jive integrated with a mobile application that links you up with your department and your team; you can easily access all your data, receive the latest updates and communicate and collaborate even when you are far from your desk.

#13 Sonetel

Paid
0

Sonetel is a communication app that lets you make an international business call at the cost of local calls. It is a simple but powerful solution that supports three methods for making calls such as Call True, Call Back, and VOIP. The call is then connected onward via Sonetel to the destination.

In a callback, Sonetel calls both your mobile number and the destination you called and then connects the two calls. All your call on this platform is connected via Wi-Fi or data connection, and you pay Sonetel for the local call at the destination.

#14 Aircall

Paid
0

Aircall is an all-in-one communication software that is an ideal fit for those with remote teams and virtual offices located aboard. It is an excellent solution that provides phone numbers for you and your staff that you can use on any device. All your calls follow you and your team, whether you are busy working on working remotely.

The software enables businesses to be closer to their customers, no matter their physical location is. It also helps small businesses to enhance the relationships with the customers with the help of local phone numbers in at least 30 different countries.

#15 Freshcaller

Paid
0

Freshcaller is a cloud-based call center and phone system software solution designed for every type of business that helps enhance customer engagement with internal teams. Through this solution, users can purchase local and international toll-free numbers, and get real-time visibility into call queues as well as ongoing conversations, route calls to agent groups, set up custom business hours and more.

The software allows organizations to manage all kinds of call queues using an auto-receptionist with customizable wait time music to promote new services. It has a feature that allows users to set up custom business hours and automated variety of actions for each department, and route calls from IVR to specific call queues and agent groups.

#16 SpitFire

Paid
0

SpitFire is an online predictive dialer software created for call centers that provides all the leading tools to make both inbound and outbound call campaigns. The software supports a hybrid dialer that uses the web-interface for making calls while the program is installed on the client’s server. It is based on .Net application and uses a SQL database in the background that makes it quite simple.

Spitfire is a complete solution and designed for all sizes of businesses. SEP (SpitFire Enterprise Predictive) offers support for unlimited lines and agents. The software features five different dialing modes viz. predictive dialing, fixed-rate dialing, quick connect and preview dialing, and manual dialing.

#17 CloudTalk

Paid
0

CloudTalk is a smart call center software that offers more than 40 advanced calling features used by customer support and sales teams, SMEs, or e-commerce. It is quite simple and easy to the understandable solution and accessible over browser and desktop application that means sales and call center teams can make and receive calls anywhere, on any device, with international numbers from 80 countries.

Just like most of the leading platforms, it also integrates with popular CRM, Helpdesk, and eCommerce solutions with predefined one-click integrations, and can be linked to any other tool via an open API that makes it better than others.

#18 Connect First

Paid
0

Connect First is a cloud-based call center management program that is accessed by users via a web browser. It is an all-in-one solution that enables the management of all inbound and outbound call center activities.

The software presents agents with all the relevant scripts and caller details helping them to handle calls quite smoothly, and customizable notes assist agents in resolving queries quickly and enhancing the customer experience.

#19 CallHippo

Paid
0

CallHippo is a comprehensive could-based VoIP phone system specially created to meet the communication requirements of startups to small businesses. It is available to use on both web and mobile application and offer all the core features to automate a variety of tasks.

The best think about this software is that it enables sales, marketing, and support teams to make global calls. CallHippo allows businesses to buy virtual phone numbers of up to 50 countries around the world, add users on the same phone number, and make calls.

#20 Talkdesk

Paid
0

Talkdesk is the world’s most powerful and leading browser-based contact center software that helps businesses build stronger customer relationships. It is an all-in-one solution and trusted by most of the leading platforms, including Box, Shopify, and thousands of other customer-centric businesses around the world.

The software offers seamless integrations with all the popular business tools, including Salesforce, Zendesk, Desk.com, and more than 20 other applications. With this, businesses can create a complete call center in their browser in just five minutes.

#21 Avatar Dialler

Paid
0

Avatar Dialler is an advanced call center solution designed for auto-dialing with high-quality built-in recorded messages. It is compatible with a medium and large-sized call center that manages the large volume of calls including marketing company’s calls, outbound customer service calls and international calls as well.

It allows you to take charge of auto respond calls with prerecorded voices in American and British accents. The tool handles all the necessary calls and helps you to perform other tasks efficiently with ease. Avatar Dialler prerecorded voices belong to your business, location, customer type and more.

#22 TeamSupport

Paid
0

Teamsupport is a customer service providing software that allows you to connect with your customers more efficiently. It helps you to create streamline relations with all departments and manage resources. By its advance features, you can operate all of your business as a single unit by addressing customer concerns. For a specific object, your professional team can work collectively with the finance, sales, or technical groups to achieve good customer feedback.

You don’t need any external integration because this platform can easily connect to Zoho reports, Mailchimp, Dropbox, and a lot of other applications. It is also cloud-based software targeted mostly at the B2B software industry for both medium and small enterprises. Some of its most useful features are advance customer self-service portals, live chat, reporting, ticket automation, and screen recording.

#23 Zendesk Talk

Paid
0

Zendesk Talk is a dedicated call center software that provides an opportunity and gives different modules in rather than your normal calling application. It offers call center software that is built-in with the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system.

The website and the software is available for every type of user and organization. It offers a demonstration version that provides a sophisticated layout of the dashboard so the users can operate smoothly on the application programming interface and allow mitigating the business on a trial level so they can get the result before running any serious work.

#24 Pindrop

Paid
0

Pindrop is the most trustable platform built for the security concerns that allows you to calculate risk scoring for phone calls and detect the fraudulent calls. The software is making stunners with its call authentication services that facilitate organizations to take a situational decision in response to fake requests. The software surfaces the tools based on robust functions that assist in identifying the calls and provides information about the device.

The software is dispensing the most comprehensive data analytics on voice fraud and authentication, and providing solutions related to fraud and IoT. Pindrop is going ahead with multiple services that include customer contact, AI authentication, real-connection, fraud target, and more to follow. The platform is multi-dimensional with its powerful 147 features that allow the solutions to work passively in the background to grow a better customer experience.

#25 Ameyo

Paid
0

Ameyo is an advanced level contact center solution that comes with Omnichannel customer experience. It is known as one of the best contact center service providers that have more than with over 1600 customers in 60 countries.

Ameyo helps organizations to address their customers’ requirements and needs, by offering an intuitive experience via different channels such as mobile, web, email, chat, social media, etc. The best thing about this platform is that it offers a call conferencing system to solve customer issues as soon as possible.

#26 IBM FileNet

Paid
0

IBM FileNet is an all in one content management solution that enables enterprises to manage their content and business process. A cloud-native content service solution provides low-code tools and capabilities to assist you in creating meaningful business applications on any cloud. FileNet Content Manager provides a wide range of deployment flexibility, capabilities, and performance that allows enterprises to manage all content robustly.

IBM FileNet is dispensing low-code developer tools and GraphQL APIs to deliver business applications with a complete portfolio for intelligent information extraction, document judgment, and more. Besides, IBM FileNet is leveraging you with the advanced AI tools for rapid project development and deployment, and unified content governance consistently manages content from all repository with one comprehensive solution. The software is bringing innovation in a business application via simplifying and accelerate the solution deployment and increase visibility and productivity via innovative AI business context engine to extract insight from content like unstructured documents.

#27 Dialer360

Paid
0

Dialer360 is a robust call center solution that provides you with multiple benefits like billing, local caller ID, call recording, predictive dialing, and internet chat. The software allows you to take a proactive approach with streamlined functions that pave the way to improve agent productivity and improve sales lead. Dialer360 is a cost-effective solution for call center business and provides abundant customer satisfaction with loyalty, integrity, and sincerity. The software provides you with the transparent VoIP rates with the open portal to manage complex billing process easily.

Dialer360 ensures high-level protection with the specific IP-address or a secret keyword that lets no one access server. The software is providing multiple integrations for easy access from the other sites, and you have many relaxations in the service. There are numerous features on offer that is Agent status board, recording portal, CRM, Display local caller ID, Robocalls, webphone, PCI compliance, and many more to add.

#28 MaestroQA

Paid
0

MaestroQA is a platform that allows users to build customer loyalty of their brand and helps in delivering moments of customer delight at scale. The platform basically enables the maps to helps users track all the channels through which users can get the best performance and delivery of their results.

The platform gives deep insights to users and allows them to correlated trends between agent performance and quality. It comes with a customizable scorecard for their business’s unique needs, and they can build up auto-fail and bonus sections. Moreover, users can support their agent performance through it, and they can deliver transparently pinpointed feedback.

More About BMC Remedy 9

BMC Remedy 9 is a software specially designed for mobile devices for managing IT services. It features detailed reports, ITSM features, and attractive visualizations modules that enable IT personnel and employees to enhance their productivity. BMC Remedy 9 is a robust tool that can enhance the digital workplace with the help of its multiple innovations. It comes up with built-in ITIL processes that include metrics and reporting.

BMC Remedy 9 is very simple to use and has a drop and drag interface through which you don’t need to learn any coding language. The company provides you with proper customer service support through which you can eliminate the confusion regarding this platform. It features smart reporting always to keep you update with the latest notifications.

One of the most interesting facts about this solution is that it comes with a built-in problem management system that allows you to handle all your problems regarding projects quickly and automate a variety of tasks. BMC Remedy 9 core feature includes release management, custom applications, development studio, service request management, and platform administration, etc.

Adblocker detected! Please consider reading this notice.

We've detected that you are using AdBlock Plus or some other adblocking software which is preventing the page from fully loading.

We don't have any banner, Flash, animation, obnoxious sound, or popup ad. We do not implement these annoying types of ads!

We need money to operate the site, and almost all of it comes from our online advertising.

Please add topbestalternatives.com to your ad blocking whitelist or disable your adblocking software.

×