Office & Productivity

16 Zadarma Alternatives

Zadarma is a cloud-based phone system that is multipurpose and can be set up in minutes. The solution has a robust set of features including interactive voice responses, call forwarding, recording, and even call statistics. With these systems, you can take your business to the international stage, as you can receive queries from customers all around the world. Its base system is actually cost less. However, you need to top up your credits on a regular basis in order to avoid monthly subscription. Also, the solution has two paid packages that provide you with more functionalities and features such as unlimited calls to the US. Moreover, the software can connect with all the major CRM solutions that make it stronger than others. With this functionality, you can easily keep track of your call statistics and make calls directly from your CRM’s interface. Other than that, Zadarma can integrate with a few messaging apps that also have a voice call options to facilitate faster communications. It is a feature-rich solution and comes with lots of features such as voice menu, call pick-up and transfer, call waiting, widgets, call statistics, auto attendant and dashboard, etc. With this you can make and receive calls from any device or software this is because aside from its cloud-based solution has apps for iOS and Android devices. On top, it can forward calls from the app or customer program to mobile. Try it out; it is best for everyone.

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1. Intercom

Intercom is a brand new customer support platform that utilizes user intelligence and behavioural targeting to help businesses better understand and benefit from customer communication. The platform gives you insights into who is using your service and also provide a powerful tool to send personal communicators. You can also use this application to send targeted, in-app messages and behaviour-driven emails. It introduces new and better way to acquire, engage and…

2. Tawk.to

Android iOS
Tawk.to is another live chat application that focuses on successful communication between businesses and their clients. As compared to the other similar platform, it is a modern and intuitive tool that was specially created to help you find an efficient way to bridge the communication gap but is nevertheless offered for free. With the help of this platform, you can easily communicate and monitor your beloved customers without hassle. It…

3. JivoChat

Android iOS
JivoChat is an all-in-one live chat platform that uses customizable and innovative mobile conversation wizards, helpful mostly for companies who are looking to streamline customer communication and to deliver a memorable experience which would motivate users to subscribe and read their content etc. The platform comes packed with outstanding features as for instance real-time visitor monitoring, hotkeys, chat logs and page view history etc. The platform is specially designed for…

4. TextUs

TextUs is the leading businesses texting platform for professionals. It allows team member’s existing phone number and manages texts from mobile and desktop. With the help of this powerful tool, you take control of business texting results with message templates, A/B testing and response-rate tracking. It empowers thousands of team to accelerate their process and get business done. TextUs is an easy to understand platform that requires some important information…

5. LiveAgent

LiveAgent is a help desk platform that combines several channels into the single and compact package. It is an award-winning platform that has millions of users around the world. The solution includes email support, live chat and social media integration. LiveAgent is a quite simple but powerful help desk software that is filled to the brim with the essential helpdesk and other live chat features such as statuses, POP3 accounts…

6. Freshdesk

Android
Freshdesk is a cloud-based desk solution with useful features and exceptional customer service. The platform is specially designed to meet demands of both small businesses and large companies. It offers a powerful streamline system that allows your all customers communicate in one place. Freshdesk has integrated phone, live chat, support and game mechanics as well as work with legacy productivity tools and your CRM when you need to pull out…

7. Live Guide

Live Guide is another secure live chat solution that improves customer satisfaction, increase efficiency and maximize sales. It an excellent alternative to Smartsupp and offers all the similar services with some new features that make it better than others. The platform supports multiple customers simultaneously with live chat and uses the predefined answer to reduce response times. It is also known as the platform that helps the users to engage…

8. Freshchat

Android iOS
Freshchat is a modern messaging platform built for teams who want to do more. It is also known as a proactive mobile messaging and engagement application designed for sales teams. According to its customers, it helps bring chatting experience to a more personalized level and adjust conversations to both yours and your customer experience. The platform lets you prepare and distribute contextual messages, capture leads and collect valuable customer intelligence…

9. Chat.io

Chat.io is a live chat platform that allows you to close sales, provide instant support and create a strong relationship with your customer. It is a first open live chat platform that allows you to extend yourself. The platform comes as the alternative to Smartsupp and offers lots of similar services with some new features that make it better than others. Chat.io is a simple and easy to use the…

10. Smartsupp Live Chat

Android
Smartsupp Live Chat is a tool that offers visitor recording feature. It helps the companies to improve sales communications, boost customer loyalty and understand customer behaviour. The app is available to use in multiple languages such as English, Danish, Dutch, Italian, German and Spanish etc. The visitor recording feature allows you to see the behaviour and movement of visitors on your website and also view a video with every visitor’s…

11. Loomion

Loomion is a simple business communication suite designed specifically for top-corporate level communication. The software provides businesses with a Board Portal and Leadership Collaboration that is highly secure and convenient. It is a complete communications solution that takes corporate governance to a higher level. The solution offers complete security features, access to critical and confidential details is limited, and only those with appropriate clearance and authority are able to view,…

12. Callture

Callture is an online office phone service that offers all the major functionalities of high-end systems, minus the additional investments in expensive hardware and installation fees, etc. It is a feature-rich solution that provides users with capabilities including unlimited outbound and inbound calls, PBX functions, call forwarding, and voicemail. With this service, you’ll never have to miss any phone call again as it can be programmed easily and quickly that…

13. Troop Messenger

Troop Messenger is a unified business messenger solution that is designed to empower and improve team communication and collaboration. The software provides organizations and businesses with an instant messaging system that is unique and enables users to get in touch and discuss business and projects, share new ideas, and collaborate within a more secure environment. It is not limited to a single site most of the platforms like social media…

14. Smart Display

Smart Display is an all-in-one rich targeted ad management solution created to simplify the way display ads are controlled and monitored. It is a web-based solution give users with a centralized control functionality, enabling users to access multiple screens in several locations and control which ads are displayed on any given time based on location and audience, main market trends and more. With the help of this platform, businesses can…

15. PureCloud

PureCloud or Genesys PureCloud is a cloud-based call center solution designed for businesses of any sizes and industries. It is also known as an Omnichannel contact center and unified communication solution that convert calls, emails, texts, and all the social expressions into the single conversation and seamless customer dialogue. It deploys at lightning speed for quick time-to-value and instant scalability. The call center solution comes with all the major tools…

16. ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is a complete IT help desk software solution that combines all help desk functionalities and asset management in a single platform. The software is specially designed to help users get complete visibility of all kind of IT issues in their workplace and manage them accordingly in the most efficient manner. From ticket management and data archiving to asset tracking and license management, you can be sure that…

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