Zendesk Talk Alternatives

Paid

Zendesk Talk

Description
Zendesk Talk is a dedicated call center software that provides an opportunity and gives different modules in rather than your normal calling application. It offers call center software that is built-in with the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system… read more
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3 Zendesk Talk Alternatives & Similar Software for Android

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1. Sonetel

Sonetel is a communication app that lets you make an international business call at the cost of local calls. It is a simple but powerful solution that supports three methods for making calls such as Call True, Call Back, and VOIP. The call is then connected onward via Sonetel to the destination.

In a callback, Sonetel calls both your mobile number and the destination you called and then connects the two calls. All your call on this platform is connected via Wi-Fi or data connection, and you pay Sonetel for the local call at the destination.

Paid
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2. Freshcaller

Freshcaller is a cloud-based call center and phone system software solution designed for every type of business that helps enhance customer engagement with internal teams. Through this solution, users can purchase local and international toll-free numbers, and get real-time visibility into call queues as well as ongoing conversations, route calls to agent groups, set up custom business hours and more.

The software allows organizations to manage all kinds of call queues using an auto-receptionist with customizable wait time music to promote new services. It has a feature that allows users to set up custom business hours and automated variety of actions for each department, and route calls from IVR to specific call queues and agent groups.

Paid
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3. CallHippo

CallHippo is a comprehensive could-based VoIP phone system specially created to meet the communication requirements of startups to small businesses. It is available to use on both web and mobile application and offer all the core features to automate a variety of tasks.

The best think about this software is that it enables sales, marketing, and support teams to make global calls. CallHippo allows businesses to buy virtual phone numbers of up to 50 countries around the world, add users on the same phone number, and make calls.

More About Zendesk Talk

Zendesk Talk is a dedicated call center software that provides an opportunity and gives different modules in rather than your normal calling application. It offers call center software that is built-in with the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system.

The website and the software is available for every type of user and organization. It offers a demonstration version that provides a sophisticated layout of the dashboard so the users can operate smoothly on the application programming interface and allow mitigating the business on a trial level so they can get the result before running any serious work.

It comes with a great graphical layout, and everything is easy to navigate. It connects with customers and gives a different type of services and gives solutions that are built right in the desktop-based software. The core feature of the program includes the local and toll-free number, customized greeting voicemail, inbound and outbound calling, and unlimited calls, call control, automate ticket creation, browser-based control, and more.

Zendesk Talk also provides an inventory system, call queries, overflow, and after routing. The program also gives you a facility of texting that involves involved SMS, MMS, SMS notification support, workflow, local and toll-free number SMS, view and reporting facility, and much more.